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Rated 4.5 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Another great stay! I have only positive things to say about this hotel. From the reservation phone call, check-in process and during my stay, the staff are friendly, accommodating and responsive to making my stay as comfortable as possible. Room choice, cleanliness, comfort and quality of amenities are all above the comparable hotels I have stayed at. Always a pleasure to stay here, even if it requires several attempts due to being booked to capacity! Highly recommended and will continue to stay here in the future! July 1, 2014
Rated 5.0 out of 5.0 by Great Service Very friendly staff, all encounters were sincere. The rooms and common areas are clean. July 1, 2014
Rated 5.0 out of 5.0 by Amazing staff!!! AS usual a great stay! Have to dig deep to find anything that can stand some TLC, but here goes: The hallway leading to my room door on the 8th floor had a really nasty odour and was quite unwelcoming. Granted, the heat and humidity was quite high during my stay. That's it! Great staff! June 30, 2014
Rated 5.0 out of 5.0 Good Sleep I had a good sleep I had a good sleep I had a good sleep June 30, 2014
Rated 5.0 out of 5.0 by No reason to go elswhere in Markham The hotel is still relatively new, so the physical plant is still in good shape. We had two rooms, and they were both fine. One of them though had some peeling wallpaper near the bathtub, but other than that, nothing major. The beds are comfortable. Rooms are spacious. Housekeeping does a good job cleaning the rooms. Really can't complain at all. The hotel stands quite alone in the low-rise landscape of Markham north of Hwy 7. Hard to miss if you're going north on Leslie. Ample parking, too. Check-in is efficient and courteous (except for one front desk person who was shadowing the person checking me in. She just stares with abject disinterest, but the person checking me in is very nice). I booked two rooms, one a 2 Queen "suite" and the other a King "suite." I thought the 2 Queens would be a bigger room, but no, if you want living space and nicer decor, go for the King suite. The King Suite has walk in shower and separate tub. 2 Queen Suite has tub/shower combo, and a smaller bathroom overall. Rooms are nicely furnished. King Suite has a desk, a sofabed, and some chairs. 2 Queen has no desk, but a small table. Both are fine. Rooms have safe, what a great idea! Coffeemaker, small fridge, microwave. Wifi is fast enough. AC is not the best in the world. Somehow it's hard to get the temp right. But hey, at least it works, and it's not too noisy. Exterior noise is minimal. You don't hear your neighbours much either, so sound insulation is pretty good. Much better than many pricier hotels. Toiletries are bath and body works stuff. Strong fragrance being the main thing here. But passable. Breakfast, as expected, is a bit of a madhouse, especially if there are teams staying at the hotel. Be prepared for a stampede. I must say, though, the staff does a very good job cleaning up etc. Selection not the best, but then it's a freebie. It does offer cereals, instant oatmeal, an egg thing, some breakfast meats, bagels, muffins, juice, fresh whole fruit, and even a pancake machine. Coffee and tea is available in the lobby 24 hrs. Lots of restaurants (of all kinds) nearby, some even across the street. Very good highway access to 404, 407, and on to DVP and 401. This is a really good location. I can't think of anything to dislike about my stay. If I am in the area again, I will certainly come here. Thanks for a good stay. June 27, 2014
Rated 4.0 out of 5.0 by June 20th stay My stay at Holiday Inn Express was good. Staff was curteous and the rooms were clean. A little difficult to keep cool and found that the air conditioning system was loud when it kicked in. The breakfast in the great room were less than desirable as the options for both days were sausages. They were greasy and undercooked. The eggs were a little runny but taste was good. Mixing up the options each day would make for a more enjoyable start to the day. June 25, 2014
Rated 4.0 out of 5.0 by Clean and welcoming This hotel was very clean and the staff were very courteous and helpful. The hotel is well located with many restaurants close by. Because it is a Holiday in Express there is no bar but that would be a welcome addition. June 24, 2014
Rated 5.0 out of 5.0 by Great hotel. Friendly staff. Very clean hotel. Beds are comfortable. Pool is nice. 24 hour coffee needs to be replenished more often. Breakfast is excellent with many choices. Omelets, meat and many other items to choose from. Hot foods could have been hotter though. Priced very well with free parking. Second visit. Would return and highly recommend. June 24, 2014
Rated 4.0 out of 5.0 by Markham stay Very good hotel minnor problem with sink fixed very quickly June 24, 2014
Rated 4.0 out of 5.0 by Always stay when in Toronto Always stay when in Toronto area. Clean, great staff and restaurants in walking distance! June 23, 2014
Rated 5.0 out of 5.0 by Great Bed and room After a long day this facility helps you settle in and relax before a great nights sleep. The Breakfast is good and always ready when I get up. I use this facility twice during the month for a couple of days. June 23, 2014
Rated 5.0 out of 5.0 by Overall very pleasing experience Our stay was very comfortable, and we would certainly recommend this Holiday Inn in Markham to any one that we meet. June 21, 2014
Rated 5.0 out of 5.0 by Modern furnishings, clean, comfortable We slept the night without disturbances from the hallway. Beds were fresh and comfortable. Lovely breakfast area and selection. Very pleasant experience. Thank you. I had to switch hotels at the last minute and there was no problem doing so. Also had until 6pm to cancel, which was peace of mind. June 18, 2014
Rated 5.0 out of 5.0 by Always a great stay I choose this hotel because of the great service and atmosphere. June 18, 2014
Rated 5.0 out of 5.0 by good service/great spot. great service/good people/I will use this location again for sure. June 18, 2014
Rated 4.0 out of 5.0 by nice! hi, do not travel much but so far best hotel that my family has stayed in yet. Plenty of parking, local business area nearby , so very quiet and little traffic during the weekend and nights - was a small airport about a kilometer but kind of fun watching small airplanes land and take off ,wasn't loud and only thru the day. Rooms are very clean, and other guests floor traffic was quiet except for door locks that click s a bit loud. The beds, my goodness the beds ,I want and need one at home , slept better there then I do at home .Makes a short vacation awfully sweet when you get a good night sleep . The air conditioner could be programmed to a constant fan during the night , so no disturbing on / off clicks thru out night. Morning breakfast nice and good start to day .Pool was bit small for kids , and with the people exercising next door looking at us thru the windows , seemed creepy .But with only us in the pool , I thought to myself as an old guy in a pool maybe I got checked out -creepy right back at you !!To any others , wanting to stay ,I would have stayed longer and definitely would stay again. (Also some very good cheap Asian food restaurants , 2 blocks away that made suppers very fun and a nice change in food choices ) June 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great service! The Hotel was clean and the staff was very accommodating. Recommend it to anyone. Best price for the value. June 11, 2014
Rated 5.0 out of 5.0 by Beautiful facility and knowledgable staff The front desk staff was very knowledge and very friendly. They were very helpful and polite. The facility was very clean and comfortable June 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn Richmond Hill Highly recommend....good value for money, excellent breakfast choices, clean rooms and comfortable beds. Service with a smile at checkin June 9, 2014
Rated 4.0 out of 5.0 by Excellent Hotel I was thoroughly impressed with the high standards of this hotel. Staff were very friendly and helpful. I was visiting Canada for the first time and this hotel created a vey relaxing and welcoming atmosphere. June 6, 2014
Rated 5.0 out of 5.0 by Great staff I have stayed here several times and always have found the staff to be friendly, professional and quick to respond to any question or concern. From my observations they treat guests respectfully regardless of age, gender etc. June 6, 2014
Rated 4.0 out of 5.0 by Very comfortable and convenient Stayed here last week for business, very conveniently located for our business trip with close proximity to a wide variety of restaurants. The room was very clean and comfortable, the breakfast was as expected for the buffet. Would recommend and would stay here again. June 2, 2014
Rated 4.0 out of 5.0 Always a pleasure I have stayed at the holiday Inn express in Markham approx.30 nights within the last 10 week period. I plan on staying over 30 more nights in the next 3 months so I have no issues :-) Keep up the great work. June 2, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff were absolutely wonderful. Happy to help and pleasant to talk to. We stayed with our 2 year old and 5 month old and would definitely stay at this location again. Only 1/2 hour to Science Centre and 1/2 hour to zoo. May 25, 2014
Rated 5.0 out of 5.0 by Front desk staff are fantastic I've stayed at a couple different hotels in the area, but this Holiday Inn Express is my first choice. The staff here are a major reason for this. They are knowledgeable and very helpful (especially when I locked myself out of my room)! May 23, 2014
Rated 5.0 out of 5.0 by Will come back Staff was friendly and helpful. Room was clean and quiet. Many good resturaunts in the area. May 11, 2014
Rated 5.0 out of 5.0 by Great experience We spent two nights in a very comfortable bed and a clean & large room. Will return anytime we are in the area. The breakfast was delicious. May 7, 2014
Rated 5.0 out of 5.0 by Good location and new facility I chose this location because its outside Toronto but within 20 mins from Downtown Toronto and 25 mins from airport via car. We had relatives north of this location and it was easy to drive back and forth. Hotel is modern and pleasant. It is one of the better HIE. Only issue I had was no special acknowledgement for IHG members. The staff was very pleasant and knowledgeable. One assisted me with directions for nearby eats. Wifi was easy to connect (we had 4 devices) and was speedy. The pool appeared to be very popular as many were using it. I used the business center to print boarding passes. Suggestions for local shopping/sites. Note: GPS recommends taking Rt 407 which is a toll road for many trips. I took highway 7 which runs parallel. * INATEI JAPANESE CUISINE - across the Street. Excellent Japanese food. I was very impressed. * Vaughan (20-25 mins NW) - Amusement park. Also Outlet shopping/mall which has a LegoLand Discovery Centre. This * East Pearce St to E Beaver Creek Road - (3 mins East) are has movie theater and a slew of restaurants - many types of cuisines. * Shopping Center (10 mins North on Leslie, West on Major Mackenzie Dr off of Bayview Ave) - Chain restaurants McD, Burger King and Pizza Hut plus some Asian restaurants including good Malaysian place. Walmart and Electronics store as well. * Ripley's Aquarium - (25 mins South) - Impressive and new aquarium. Near CNN Tower. Little pricey and crowded. Parking is a challenge. I would definitely recommend this hotel for a stay that does not revolve solely around downtown Toronto. May 3, 2014
Rated 4.0 out of 5.0 by Good Service! Me and my friends families stay for two nights for Easter Spring break! ( 04/19 to 04/21) Overall were great but our rooms were located next to the elevator ( rm 504 & 604). We heard the MACHINE up and down til 1am in the morning! Front desk told us the hotel were full booked. We made the reservation and paid on March 10! Staffs that work in the Breakfast were friendly and Great! April 26, 2014
Rated 4.0 out of 5.0 by Well kept and very comfortable hotel This is our second time at this hotel and it meets our needs very well . We have already booked for our next trip to Toronto. The hotel is very clean , the breakfast is fine and would recommend this hotel. April 23, 2014
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