Rated 4.5 out of 5 by 117
Rated 5.0 out of 5.0 by ldy1168 great service
The Hotel is close the restaurant and mail. Moden bathrooms and room is very clean and comfortable. The friendly staff maked me feel good. All in all, a good hotel for next business .
August 10, 2013
Rated 5.0 out of 5.0 by Jessiegirl Very helpful
We were in Toronto for an appt. had booked through the 800 # had never stayed at this Holiday Inn before, when booking I was told it was the last room available and I happily booked it. When we arrived the staff were very pleasant, and helpful. The room was very lovely and roomy. Had one concern with the shower so I called the front desk to inquire and they offered to switch our room which surprised me as I know they were very full, this new room was even better than the first one we had. The staff were great! The breakfast was very good! The hotel was very clean, staff very helpful and rooms very nice. We felt staff went above & beyond. Would recommend & stay here again!
August 10, 2013
Rated 5.0 out of 5.0 by Kmguest66 Excellent value
Second time I have stayed at this location. Staff were friendly and hotel is very clean and new.
August 10, 2013
Rated 5.0 out of 5.0 by Hank122 Nice hotel and great value
My family and I stayed 3 nights at the hotel. The rooms were nice and clean. Free breakfast was great with many daily choices. Staff was very responsive and polite. The hotel was close to many shopping centers and restaurants, and relatively short drive to Toronto. The only minor issue was the free WiFi which at times seemed slow.
August 10, 2013
Rated 4.0 out of 5.0 by travelsports sports family
We were very satisfied with our stay at Holiday Inn Markham. The entire staff were friendly, accommodating, and professional.
August 9, 2013
Rated 5.0 out of 5.0 by RemoteLi Convenient location and reasonable price.
This hotel is situated at a very good location to access easily Downtown Toronto and many local restaurants surrounding the hotel, with very resasonable price.
August 9, 2013
Rated 5.0 out of 5.0 by KingTut Great Hotel and Ec\xcellent service
From the day I first walked into this hotel, I have been treated like a VIP. The staff are very well trained in customer service and they make you feel at home. I have stayed here 3 times now and plan on staying many more.
August 8, 2013
Rated 4.0 out of 5.0 by Poodiemuckle Comfortable, Convenient, Affordable
Just off 404 and only a few minutes away from 401, this hotel is super-easy to find and not far from everything Toronto has to offer. We were in town to see the Pandas at the Toronto Zoo (I highly recommend a visit to the Zoo, it's fantastic# and stayed at HIE for two nights. The room was clean and very comfortable, and the staff was very personable and professional. Our only real complaint is in regard to breakfast. They had a very hard time keeping up with demand and there were lines waiting for the sausage and eggs to appear. Our other complaint is about the rudeness of some of the guests #and completely out of the hotel's hands). A few tips for other travelers: with limited seating in the breakfast area, be courteous enough to clear out when you're done eating; if your kid is screaming, return to your room; and piling 4 omelets on your plate makes you a pig and you need to stop.
August 6, 2013
Rated 5.0 out of 5.0 by st06 A Great Experience, Again!
This was our second stay at the Holiday Inn Express and we will definitely return again. We enjoyed every aspect of the hotel. The suite was more than adequate for five of us. Thanks!
August 6, 2013
Rated 4.0 out of 5.0 by tmf56 experience at Holiday inn Express
It is nice, clean, and quite. I like it very much. People at front desk are helpful. Breakfast is good. I will stay here next time.
August 5, 2013
Rated 5.0 out of 5.0 by NewYorkTraveler326 Overall great stay, helpful staff and incredibly clean from top to bottom
We stayed three nights from July 28-31, 2013 at the Holiday Inn Express in Markham, Toronto. Booked a queen suite with pullout sofa. These beds are actually double beds, not queens. We stayed at this hotel for the queen beds as there was another HIE for less $ closer to our destination, but this one stated queen on the website so we chose it instead. - we drove 15-20 minutes further for the queen beds so that was a disappointment. We arrived at 3:00, and our room was all ready for us. The room was very clean - as was the lobby, food area, sitting areas, etc. Our stay was very pleasant. We asked the front desk to recommend a sushi restaurant and they did - best sushi we've had to date. Also, front desk offered to print out directions and always were willing to help. When we returned from U of T, they addressed me by my first name, which I thought was a nice touch. I took off one star on the review because the maid did not replenish our toilet paper - which is not an oversight you want to happen. Also, when I went to get a roll from her, she still did not replenish the empty second roll on the spool but we noticed after cleaning the room the t.p. tube was not there - perhaps she just got too busy. But overall would definitely stay again and highly recommend. As for location - is convenient to major highways and to Malls. It took us 30 minutes to get to U of T in the a.m. Thank you to HIE and the ladies at the front desk - A+ esp. Sara
August 5, 2013
Rated 5.0 out of 5.0 by YoungatheartNana Great Wonderland Family Package Hotel
My grandchildren and I enjoyed everything the Hotel had to offer. The swimming pool and free items from the "store" were very much used and appreciated. The (2 adult tickets free with room price) and additional discount tickets for Canada's Wonderland was a bonus. We all highly recommend staying at this hotel for business or pleasure!
August 5, 2013
Rated 5.0 out of 5.0 by pagesix easy booking
New hotel, good location, efficient check in.
Fast elevators, reasonable parking space.
Great shower in king bed room, no slippery, dubious tub.
Upside: easy booking, hotel only a third full on a weeknight.
Downside: Extremely soft bed, will not be appreciated by anybody with a back problem.
August 4, 2013
Rated 4.0 out of 5.0 by RustyDoggie Great rooms and good overall ambience... But
Rooms were excellent - very clean and modern. Staff were super courteous and friendly. However breakfast area was a little too small for the size of the hotel. It was difficult to get food during breakfast time because there was so many people crowding around the breakfast area. Also there's insufficient seating in the breakfast area, because of this, I decided to get breakfast at a near by McDonald's.. The holiday inn staybridge suites that's 10 mins away from this one has a much larger seating area and breakfast bar area.
August 3, 2013
Rated 5.0 out of 5.0 by Kmguest66 Great Place to Stay
Excellent value and a clean comfortable room close to restaurants and major highways.
August 2, 2013
Rated 4.0 out of 5.0 by Stoney123 Good Value!
Overall, quite pleased. Have stayed at this hotel both in 2012 and 2013 and intend to stay again. The hotel is very clean, the food (breakfast) very good and the rooms comfortable with modern furniture and beds. Unfortunately, the last visit, we were provided a spa room near the ice machine and revelers were active until after midnight (could hear the clunking of ice etc.).
August 2, 2013
Rated 5.0 out of 5.0 by RemoteLi Very good location for accessing transport system and food services
Staying at this hotel, it is an ideal place to access the main roads to Downtown Toronto and there are many good oriental commerical plazas and reastaurants surrounding the hotel.
August 1, 2013
Rated 4.0 out of 5.0 by tikadaxx Above Average HI
Nice and clean, which is important. No bathtub for King room though.
July 31, 2013
Rated 5.0 out of 5.0 by Jimx12 Great overall Experience
This is a great hotel located near good restaurants and with easy access to the downtown. The hotel is clean, the beds are comfortable and the staff is very professional and friendly.
July 30, 2013
Rated 3.0 out of 5.0 by flash27502 Priority Member Not Recognized
I thought the property and staff to be good but they did not recognize me as a priority member. The breakfast was like I had at other Holiday Inns and the hours were good. Pool was nice and the location was close to where I needed to be.
July 25, 2013
Rated 4.0 out of 5.0 by Shaun87 Would stay again
What a nice hotel! Very clean, easy to find, with a friendly staff. We had one problem the pool was not working which was disappointing. However, the manager was very helpful to us. I would definitely stay here again.
July 15, 2013
Rated 4.0 out of 5.0 by Slateal Great staff and quiet!
I had a wonderful overnight stay at this location. It was nice to wake up to the free breakfast with plenty of food available.
The room was very clean, extremely comfortable and super quiet!
I definetely recommend this Hotel and would stay there again.
July 13, 2013
Rated 4.0 out of 5.0 Always meeting my expectation; but lack of staff on weekend
I arrived late but not too late (around 9pm); only one person was working at the reception and the key issuance system was down. Therefore, she had to take the customer in front of me to his/her room. I had to wait for about 10-15 mins to complete the check-in (I got my room key with no issue as they processed my booking in advance). Also, they got notice saying no housekeeping on the Canada Day holiday or you had to request service in advance. Is it due to cost control on payroll? Never heard the same in other hotels. However, this is still one of my favorite hotels on my list. New, good location and usually meeting my expectations.
July 8, 2013
Rated 3.0 out of 5.0 by LOUIBANG UNHAPPY WITH TV ALARM TURNING ON EVERY MORNING
STAYED JUNE 14-18'13. ROOM 812
ALARM TURNED ON EVERY MORNING AT 730 AM, WANTED TO SLEEP A BIT LATER. REPORTED TO FRONT DESK DAILY AND HOSPITALITY STAFF. NO LUCK. COULD NOT ACCESS PLUG TO DISCONNECT TV. SIMPLE PROBLEM AND YET NO ONE ON PREMISE COULD RESOLVE THIS MATTER.
June 21, 2013
Rated 1.0 out of 5.0 by chico07 was not good
in the past i have stayed at many holiday but this was worst holiday inn i have stayed. i would not recommend this hotel. staff were not help and internet was very slow. breakfast should have been better.
June 18, 2013
Rated 4.0 out of 5.0 by Mikey69 Comfortable bed and great service
New building, look clean and comfortable, good location and conveniencce close to shoping malls and Chinese restaurants.
Very nice staffs, only minor thing is swimming pools too small and don't have sauna and hot tub, price per night a litte higher than the other but acceptable.
June 9, 2013
Rated 5.0 out of 5.0 by EagleOne Great Rooms with Plenty of Room for Family or Business!
We had a great stay and the accomodations were top class. I have been in several hotels in my travels accross Canada and this location rates among the best for services and variety of breakfast.
June 6, 2013
Rated 5.0 out of 5.0 by mistercee great service, comfartable rooms
I stayed in April 2013 for 2 weeks, all of the staff were very friendly and helpful and expressed a genuine interest that my stay was okay. The room was comfortable, the house keeping occured every day and a good choice of breakfast (free) was available. The hotel is in an excellent location for business trips, and some very good eateries are within a 10 minute walk.
The only negative is that there is no bar, but that apart, I would recommend this hotel for anyone visiting the Richmond Hill/Markham area of Toronto.
June 2, 2013
Rated 5.0 out of 5.0 by Fossil65 Good Night
I stay many hotels in my work in a year, and mostly Holiday Inn's if I have a choice. Most of them could take a lesson from this staff and management. Very clean. Excellent room. The light food offered at 5:30 in the afternoon, was a welcome treat. Great job. I will be back, given the opportunity.
April 16, 2013
Rated 5.0 out of 5.0 by eran2013 Excellent Stay
Best bang for your buck! Excellent quality, service and amenities!
April 12, 2013