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Rated 4.7 out of 5 by 178 reviewers.
Rated 3.0 out of 5.0 by Average Stay We were on our way through Lexington on a cross country trip and choose this Holiday Inn because they allowed dogs. While we had no issues finding the hotel (great location with easy highway access) the check in was a bit rough. Also, we felt the quality of the hotel wasn't up to the Holiday Inn standards that we have experienced other places. The beds were uncomfortable, the room, especially the shower was dirty and there were only half of the bathroom amenities (no shampoo but there was conditioner). Overall, not impressed. September 19, 2014
Rated 5.0 out of 5.0 by Excellent The cleanest most comfortable hie I have stayed in recently, possibly ever... I highly recommend this property!! September 19, 2014
Rated 5.0 out of 5.0 by Excellent Staff Great stay, Excellent hotel and excellent staff!!! September 17, 2014
Rated 5.0 out of 5.0 by availability They had availabilities when no one in other towns did and I am so glad. This was an excellant place to stay, staff very accomadating, we needed handicap accessable, was no problem. Clean, great breakfast, all around great place! September 17, 2014
Rated 5.0 out of 5.0 by Great stay We were looking for a Hotel outside of Lexington on our way to Gatlinburg. We picked this one in Richmond and were so happy with it. It was more than we expected and we would definitely stay here again if ever in the area. The staff was very friendly and the room was great, very clean and updated. We did the free breakfast the next morning and the variety and cleanliness were excellent. September 12, 2014
Rated 5.0 out of 5.0 by Nice hotel Staff are great and able to help with any questions. Beds and pillows are soft. Surrounded by restaurants September 12, 2014
Rated 5.0 out of 5.0 by Wonderful Our stay here was top quality. Room was very nice, pool was great. I did not use the exercise equipment but looked in and all was in good working order. The breakfast was good, I would have liked fresh fruit that was more individual serving size. A fruit salad would have been better than a whole apple or banana. I understand it is easier to keep the whole fruit, but a fruit salad can be put on a waffle or cereal. I give this place a full five stars. September 5, 2014
Rated 5.0 out of 5.0 by Excellent in every way! Convenient location to Interstate and nearby shopping & restaurants. Super clean, quiet, helpful staff, very good breakfast. A wonderful value. Stay here if you can! September 2, 2014
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