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Rated 4.7 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Good Stay Good Stay but wish they had gotten my rewards number correct otherwise everything was good. October 28, 2014
Rated 5.0 out of 5.0 by Great stay, very good sleep We had a very good stay, a very good sleep on one of the best beds that I have sleep on in a long time. I will tell others to stop in at Richmond, IN and stay at the Holiday Inn Express in the future. October 23, 2014
Rated 5.0 out of 5.0 by Excellent front desk clerk and clean, comfortable room I was especially impressed with the front desk clerk - energetic, welcoming, efficient!!! Room was clean and comfortable. Breakfast had a lot of great options, even turkey sausage. We enjoyed out stay and would definitely recommend this hotel. October 23, 2014
Rated 5.0 out of 5.0 by Really nice room with really nice employees Nice large room-- very clean-- comfortable bed-- employees very nice and very helpful. Will stay here again when in Richmond. October 23, 2014
Rated 5.0 out of 5.0 by Wonderful fall retreat Our first time to stay at your Richmond location became a joy! It was convenient to restaurants, shopping, and EKU. We were in the area to visit arts and crafts in Berea and to see a friend in Lexington. We avoided the hubbub of traffic; especially front desk Taner was friendly and wonderful help for directions! Thanks for a great visit! Cincinnati David October 22, 2014
Rated 4.0 out of 5.0 by very clean...friendly staff. poor quality breakfast I am finding that the breakfast at Holiday Inn Expresses is getting poorer in quality...all sugary cereals...fake eggs with some fake cheese wrapped up in it...poor meats... I may be switching to another hotel line because of this. October 19, 2014
Rated 5.0 out of 5.0 by Friendly Staff, comfortable bed and pleasent guest room I was greeted with a genuine feeling greeting. the room was much nicer than I was expecting from an Express Hotel. Bed and pillows were very nice and the bathroom was decorated to higher standard then I was expecting from a Holiday Inn. If I have business in this area again this will be the hotel I will stay at. October 19, 2014
Rated 5.0 out of 5.0 by An all round great experience I stayed one night at the end of a long trip. I'd planned to set my alarm to get an early start the next morning, but the room was so comfortable I decided to skip the alarm and sleep in! I used rewards points to book the room, so I'm not sure what the charge would have been for the room had I paid for it. Therefore it is difficult for me to say how good a value it would be for those who were paying, but the room, small fitness center, and business center met my needs perfectly. I would definitely stay there if in the area again. October 15, 2014
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