Rated 4.7 out of 5 by 393
Rated 5.0 out of 5.0 by Mini86 Good but...
The amenities were perfect.
The staff was perfect.
The bed was way to firm. I like a firm mattress but this was a rock. I think the parking lot would have been more comfortable. It did not ruin my stay.
February 5, 2016
Rated 5.0 out of 5.0 by offduty The way Holiday Inn Express should be.
If you could pick a property that all HIE should strive to be, this one is it. From the front desk staff to housekeeping, this property is exceptional. Great service, clean rooms, the only downside is the Holiday Inn Express breakfast sameness. If you stay in any property, the breakfast never varies. While there is a plus to this approach, allowing some regional variation would be a nice touch.
This property always exceeds my expectations.
February 4, 2016
Rated 5.0 out of 5.0 by RICnoK Comfortable bed
Great place to stay. I think the survey is way too long and involved.
February 3, 2016
Rated 5.0 out of 5.0 by gary251 Holiday Inn Express Richmond
Very nice Hotel. Excellent staff and clean facilities. Convenient to local attractions.
January 25, 2016
Rated 5.0 out of 5.0 by QuinceyB Only place I stay in Richmond!
Excellent stay as usual, and the location has many food choices to and shopping.
January 25, 2016
Rated 5.0 out of 5.0 by he123 Clean and comfortable
Perfect hotel. Clean and comfortable accommodation.
Has everything you need.
January 24, 2016
Rated 5.0 out of 5.0 by return travlers return client for years
We have been staying here for years, we feel at home the staff is wonderful and hotel is great like the new tile in lobby and breakfeast room. Wonderful home for when you travel.
January 20, 2016
Rated 5.0 out of 5.0 by sowatsnu Clean, comfortable and pet friendly.
Nice respite after a long day of traveling. Adequate outdoor space to exercise the dog.
January 10, 2016