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Rated 4.7 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by This one hits a HOME RUN! We first used this hotel in 2000, a couple weeks after it opened. Anytime we're in the area, we try to stay here. The place always looks sparkling from the lobby to our individual bathrooms. This is the best Holiday Inn we have ever stayed in, including the old style back in the 60's going forward. The only thing, and its picayune, the breakfast is not as good as it was when you first opened - too much prepared food especially the scrambled eggs. But that's a minor thing. I sound like a Holiday Inn commercial but this is nothing but the truth. I'm a big baseball fan and this one hit a home run! Tom September 23, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Great staff! Clean Rooms! Safe Location! Great Breakfast! September 20, 2014
Rated 3.0 out of 5.0 by Average Stay We were on our way through Lexington on a cross country trip and choose this Holiday Inn because they allowed dogs. While we had no issues finding the hotel (great location with easy highway access) the check in was a bit rough. Also, we felt the quality of the hotel wasn't up to the Holiday Inn standards that we have experienced other places. The beds were uncomfortable, the room, especially the shower was dirty and there were only half of the bathroom amenities (no shampoo but there was conditioner). Overall, not impressed. September 19, 2014
Rated 5.0 out of 5.0 by Excellent The cleanest most comfortable hie I have stayed in recently, possibly ever... I highly recommend this property!! September 19, 2014
Rated 5.0 out of 5.0 by Excellent Staff Great stay, Excellent hotel and excellent staff!!! September 17, 2014
Rated 5.0 out of 5.0 by availability They had availabilities when no one in other towns did and I am so glad. This was an excellant place to stay, staff very accomadating, we needed handicap accessable, was no problem. Clean, great breakfast, all around great place! September 17, 2014
Rated 5.0 out of 5.0 by Great stay We were looking for a Hotel outside of Lexington on our way to Gatlinburg. We picked this one in Richmond and were so happy with it. It was more than we expected and we would definitely stay here again if ever in the area. The staff was very friendly and the room was great, very clean and updated. We did the free breakfast the next morning and the variety and cleanliness were excellent. September 12, 2014
Rated 5.0 out of 5.0 by Nice hotel Staff are great and able to help with any questions. Beds and pillows are soft. Surrounded by restaurants September 12, 2014
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