Rated 4.6 out of 5 by 97
Rated 5.0 out of 5.0 by KittyK32935 One of my favorites
The Holiday Inn Express at Richmond, KY, continues to be one of my favorites. I have stayed there yearly since it was built.
October 29, 2013
Rated 2.0 out of 5.0 by Arl68 Operating on the "cheap"
Everything was the done on the minimum. We only stay in Holiday Inn Express and this is the only one that has made us feel they were trying to do everything as cheap as possible. But it was comfortable and as always very clean.
October 17, 2013
Rated 5.0 out of 5.0 by Chargersfan A great hotel after a long journey
Hats off to the Holiday Inn-Richmond for excellent service, an outstanding room, pet accommodations and a plentiful breakfast spread!
October 11, 2013
Rated 5.0 out of 5.0 by Akmorganesq Very nice associates, clean property, pride of ownership
We were greeted by friendly staff that made us feel instantly welcome. The room was very clean and in great shape. No signs of wear or tear. The room was quiet all four nights of our stay. Any requests we had were cheerfully fulfilled. Breakfast had better than the usual choices and was hot. Also, the longer service time allowed for a couple of mornings where we were able to sleep in a bit. The property is well-maintained, showing pride of ownership. Other guests were happy and said hello to each other. This doesn't happen if they aren't having a great experience. Keep up the great work. I won't hesitate to stay here if I am in the area again
October 10, 2013
Rated 5.0 out of 5.0 by ah57 keep it simple...
the staff and property keep it simple, clean, and comfortable...
October 5, 2013
Rated 5.0 out of 5.0 by Wests In town for funeral
The staff was very courteous upon check-in as it was extremely early in the morning. We slept very well and noise from other rooms was unnoticed.
The hotel was clean and well kept. The only con about this property was the parking lot. Unfortunately due to the time we checked in the location was completely full and we were forced to park in the very back of the parking lot due to the size. We did not eat breakfast at the hotel so I could not answer what the breakfast options were like.
Upon leaving the next morning for the funeral we were attending we touched base with the front desk and they were very kind and let us know that we could have a late check out and everything worked out perfectly.
October 4, 2013
Rated 5.0 out of 5.0 by biggin All of the whole stay was excellent
The whole stay ws excellent and very nice roooms very clean. Excellent staff
October 3, 2013
Rated 5.0 out of 5.0 by PLEASANTBUTCHIE Great room Clean
Over all a great place to stay. Large Clean Rooms and a Great Breakfast.
September 26, 2013
Rated 4.0 out of 5.0 by Cooper927 Awesome front desk gentleman
I would recommend this Holiday Inn Express to anyone. We were traveling through KY to go to Atlanta, GA for the Nascar Race. We were meeting up with friends in Richmond and decided to stay at that location. The gentleman at the front desk was so pleasant and we checked in pretty late so it was nice to see someone so happy to see us when we walked in. Excellent room, very clean, and just an overall great experience!
September 3, 2013
Rated 5.0 out of 5.0 by Nitewalk6 Clean and comfortable
Stayed here July 2013. Received a warm welcome at check in and was handed two bottles of water. The room was appointed very nicely and extremely clean. The pool area was clean and fresh towels were abundant.
Breakfast was well attended by a staff member who kept the area tidy and the food and drink choices were many.
Check out was fast, with a smile and a genuine "Thank you".
I will definately stay here again and highly recommend this property.
September 3, 2013
Rated 5.0 out of 5.0 by Thia Most Enjoyable Stay
Thank you Holiday Inn Express for helping to make our stay in Richmond a most enjoyable one. Your staff were not only friendly to us but very efficent, especially Ms. Kelly who'd serviced such a wonderful breakfast bar for us lodgers. I have to tell you that she was not only kind to us but she also went out her way to make us feel welcomed there. I can't end this note without bragging on how clean and smoke-free our room was which is always a plus to us. Again, thanks! We will highly recommend Holiday Inn Express in Richmond to all our friends.
The Stover Family,
August 29, 2013
Rated 5.0 out of 5.0 by dgregory694 Very good stay on the go
We happened to stop there and chose the studio room. Very nice room, spacious, clean, hot tub, everything was ok. Breakfast and rest of amenities as well. Good value.
August 29, 2013
Rated 5.0 out of 5.0 by August26 What a place!
Great place - cleanest HIE I have ever been in! Enjoyed everything and will return!
August 29, 2013
Rated 5.0 out of 5.0 by BamaFan53 Best Holiday Express
I've stayed in a lot of Holiday Inn Express hotels and I must say this is the best one yet!! The room was extremely spacious and the bathroom was exceptionally nice. The room and furniture were updated and the chair was very comfortable. Although we stayed only one night, I could have stayed for days and felt like I was at home!! All of the staff were so helpful! We will definitely stay here again if we are in the area.
August 28, 2013
Rated 5.0 out of 5.0 Made the trip!
Me and 3 coworkers came down from New York City to film a piece for our TV show. We were rushing all the time, but the staff (especially the front desk, in particular a young lady whose name I have forgotten) were all so nice and accommodating. I know we were all pleased with our rooms and I, in particular, was upgraded to a Corner Suite and was so pleased by it! The bed was so comfortable I did not want to come home! It was a great experience that made this stressful, quick trip so much better!
August 28, 2013
Rated 4.0 out of 5.0 by arm143 fast check in, comfortable bed and great location
We arrived from a long car ride and check in was prompt. The room was clean and enjoyed a good night's sleep. We were traveling again in the morning so had free breakfast which was just enough. They had a fair selection and a nice clean dining area. If everything stays the same at this hotel I would definitely come back.
August 27, 2013
Rated 5.0 out of 5.0 by 55sa Quality
Holiday Inn has really done a great job at upgrading their properties. We used to stay at Hampton Inns all the time but now we rarely do. the rooms at Holiday Inn are more spacious the bathroom amenities look luxarious. It gives you a feel of staying at a luxury hotel at bargain price. keep it up you will continue to attract us and I am sure many more others. Sam
August 23, 2013
Rated 5.0 out of 5.0 by Maestroengineer Friendly Staff and Well-equipped Room
We stayed here 8 days before, and it was such a good experience that we stayed here on the way home, as well. The front desk staff was exceptionally friendly and went out of their way to greet us warmly whenever we passed through the lobby. The in-room refrigerator and microwave were useful, and the TV and pool rounded out a great overnight stay. The location is very convenient to the expressway and also near to fine eating establishments.
August 20, 2013
Rated 5.0 out of 5.0 by LJ18 Excellent
This is our 2nd time staying in this Holiday Inn. It has been excellent each time. The room has been very comfortable and staff very friendly and helpful.
August 16, 2013
Rated 5.0 out of 5.0 by Ron98 Bishop (Pastor)
The room was clean and nice. A great staff and wonderful service.
August 16, 2013
Rated 5.0 out of 5.0 by Jen95 Excellent staff, rooms and great night sleep
After yet another day's travel, we found ourselves exhausted and in need of a good night's sleep. Having stayed at another HIE previous I wanted to stay at another one. If you need a hotel room in Richmond, this should be it! Started with a friendly staff, great free hot breakfast and very clean rooms. It was a little pricey, not offering discounts like the other HIE but that is my only complaint and I'd truly rather pay for the quality. The rooms are clean and quite large. They come equipped with a microwave and fridge at no extra charge and Wi-Fi with great speed. Staff was great and courteous. One at the desk always smiling, one in the breakfast room to be sure everyone had what they needed on the AM meal, even the gentleman cleaning up outside was friendly, polite and had a sense of humor. Will gladly come back here again.
August 16, 2013
Rated 5.0 out of 5.0 by llittlegram Grandma's road trip
This was a very pleasant place to stay and the staff was very accommodating.
August 9, 2013
Rated 5.0 out of 5.0 by Thunder77 Seemed like a new hotel.
Everything was very nice, clean, and appeared to be new.
August 6, 2013
Rated 5.0 out of 5.0 by GORILLA1942 great stay--will stay again next trip
excellent facilities & staff--saved location, will stay again next trip. also, great location for food and shopping.
August 4, 2013
Rated 5.0 out of 5.0 by TroutScout Very friendly staff & very comfortable room.
Stopped on our way to TN. Made sure we stopped on our way back home. Highly recommend this site.
August 3, 2013
Rated 5.0 out of 5.0 by Erving Good stay.
I was able to get my room early and drop off my luggage while we went out to lunch. The two ladies behind the front desk were very helpful and the room we got was very clean.
August 2, 2013
Rated 5.0 out of 5.0 by westerkev Great Service and Friendly
Very friendly staff and very helpful. Great place for kids. Nice pool. Very close to the highway.
August 1, 2013
Rated 5.0 out of 5.0 by mcf100 My 2nd visit this month
We stayed here the 1st week in July. We liked it so much when we came back to Richmond the 3rd week in July we booked this hotel again. You can't go wrong staying here. We were greeted with a Priority Club goody bag. A welcome on the TV screen with our name. Can't say enough about the friendly staff (greeted every time we left or returned), hot breakfast, comfortable beds, different types of pillows to choose from, location near shopping and restaurants, washer and dryer on site, very clean inside and outside of hotel. Great place to stay!!!
July 26, 2013
Rated 5.0 out of 5.0 by Junior54 MY HOME AWAY FROM HOME
I have traveled for the past 20 years , and I wolud rate this hotel as the best one that I have ever used .
All the staff here are just like family to me , and never have I ever had one compliant .
July 18, 2013
Rated 5.0 out of 5.0 by Rachel64 Clean and comfortable
This is the first hotel in a very long time that I can say that the beds were comfortable. You can tell it had been recently remodeled. It was very clean and modern. The hotel staff were super friendly. The breakfast was good. It is in a good location to shopping and dining.
If I am in the area again, I will be sure to stay here.
July 17, 2013