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Rated 4.7 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Good breakfast, clean Probably best hotel you can get at Richmond. Rooms are clean, really good breakfast. December 3, 2014
Rated 4.0 out of 5.0 by Beautiful room The hotel and rooms were very nice. The room had a nice bed and furnishings. There were a lot of choices for breakfast, including biscuits and gravy, warm cinnamon rolls, eggs and sausages. The hotel was easy to find from the expressway and had a very secure feel about it. December 3, 2014
Rated 5.0 out of 5.0 by Great place to stay We often stay here when we visit Fort Boonesborough State Park. Great location, friendly staff, clean comfortable rooms ... a great nights sleep. December 2, 2014
Rated 5.0 out of 5.0 by Just all around outstanding place to stay I love this Holiday Inn Express and stay here frequently on trips south. Outstanding service and professional, caring and responsive staff. Great location, comfortable rooms, and quiet and restful place to stay. December 2, 2014
Rated 4.0 out of 5.0 by Clean hotel and a fair price Stayed here for work. Was frankly a little nicer than I was expecting. December 1, 2014
Rated 4.0 out of 5.0 by Comfortable, quiet We have stayed here and will be back Good location Pillows and beds are great Showers are refreshing November 29, 2014
Rated 5.0 out of 5.0 by Great comfortable room This is a perfect hotel for an overnight stay while traveling up or down I-75. The room rates are reasonable, the rooms are big and quiet, and the comfort of the beds is excellent. This is my hotel of choice while in the Lexington area. Can't go wrong choosing this one. November 28, 2014
Rated 5.0 out of 5.0 by They held our room We left Michigan in a snow storm on our way to the Navy base in South Carolina, and we pulled In to the Richmond KY Holiday Inn Express around midnight after driving 7 1/2 hours. We were delayed by the snow, so called the front desk earlier to let them know that we would be arriving late. Turns out the hotel was booked solid, but our room was ready and waiting when we got there. Front desk staff was great - checked us in quickly and got us into our room. Thank you Holiday Inn Express Richmond KY! November 27, 2014
Rated 5.0 out of 5.0 by location Great location and wonderful breakfast. Will stay here again in the future. November 19, 2014
Rated 4.0 out of 5.0 by Clean rooms and great service All of staff was very accomedating and friendly. Room was nice and clean. Exceed my expecations of a Holiday Inn and will be staying there in the future for any business/personal needs if in the area. November 17, 2014
Rated 5.0 out of 5.0 by Nice, clean and quiet But hard to find without a sign on I-75. When we first stopped there while going north we drove right by the HIE and checked in to the other motel suite. andwhen we came out to go eat supper we saw the HIE. The return trip we decided to stop again and we stayed the night at the HIE. The establishment was clean and the sleep was quiet. November 14, 2014
Rated 5.0 out of 5.0 by Great pet friendly hotel I stay here twice a year on the drive to and from Michigan to Florida. Traveling with pets is not easy but this hotel is a gem for staying with my furry friends. It's clean, comfortable and quiet...I always get a good nites rest. November 11, 2014
Rated 5.0 out of 5.0 by Traveling again The hotel was great the staff helped out with my check in and check out in a very professional manner. The room was clean and relaxing. November 11, 2014
Rated 4.0 out of 5.0 by Good but not excellent The staff handled everything very well with a High School band contest in town. The largest issue was the life cycle in the work out room did not work. Then a pet peeve - cheap cream cheese at the breakfast bar. November 7, 2014
Rated 5.0 out of 5.0 by Great service This hotel made you feel at home. The staff was attentive to all your needs and greeted you every time you entered or left the hotel. The staff made you feel special and the hotel was very nicely appointed. Would stay here any time my travels took me down south I-75. November 5, 2014
Rated 5.0 out of 5.0 by Good experience We always enjoy our stay at this inn. Service and rooms are excellent. November 3, 2014
Rated 5.0 out of 5.0 by Very clean hotel and great service I enjoyed very much staying in this hotel fore last few months. This is a very clean hotel and staffs are very cordial and good professionals. I will recommend to anybody this hotel who are visiting Richmond area. November 1, 2014
Rated 5.0 out of 5.0 by Steelerman Nice place. We really enjoyed our stay; however, I fail to realize any value from the Priority Club with this visit. A little disappointing. October 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great location This was my first stay at a Holiday Inn Express and I was impressed with the room the comfort of the bed and the room was nice and clean and the staff was friendly and polite.Breakfast was fresh every morning and it was good. It was a great location close to shopping and restaurants for dining etc.and EKU campus was only 10 minutes away where our classes were held all week long. I would stay again at a Holiday Inn Express. October 30, 2014
Rated 5.0 out of 5.0 by Great rooms The Holiday Inn Express in Richmond was a pleasant place to stay for a weekend visit to homecoming. We had a first floor room,close to the reception area, but it wasn't noisy. The breakfast was adequate. My husband was disappointed that bacon wasn't an option. The staff was wonderful. Particularly one gentleman, who I believe was the manager. I am sorry I did not get his name. He was very jovial. The parking lot is small, so parking in the evening can be an issue, but we felt safe to walk around the property. October 29, 2014
Rated 5.0 out of 5.0 by Clean and smoke-free rooms Our stay at this hotel was very positive. Staff was friendly,courteous and helpful at check-in. Our room was clean and smelled fresh upon first entering. (Appreciate the non-smoking policy.) Comfortable chairs and adequate size of room made for a happy stay. Our king-size bed was very comfy, bed linens were luxurious. We also appreciated the close proximity of a variety of restaurant choices as we had been on the road long enough and didn't want to go a long distance to get an evening meal. October 29, 2014
Rated 4.0 out of 5.0 by Good Stay Good Stay but wish they had gotten my rewards number correct otherwise everything was good. October 28, 2014
Rated 5.0 out of 5.0 by Great stay, very good sleep We had a very good stay, a very good sleep on one of the best beds that I have sleep on in a long time. I will tell others to stop in at Richmond, IN and stay at the Holiday Inn Express in the future. October 23, 2014
Rated 5.0 out of 5.0 by Excellent front desk clerk and clean, comfortable room I was especially impressed with the front desk clerk - energetic, welcoming, efficient!!! Room was clean and comfortable. Breakfast had a lot of great options, even turkey sausage. We enjoyed out stay and would definitely recommend this hotel. October 23, 2014
Rated 5.0 out of 5.0 by Really nice room with really nice employees Nice large room-- very clean-- comfortable bed-- employees very nice and very helpful. Will stay here again when in Richmond. October 23, 2014
Rated 5.0 out of 5.0 by Wonderful fall retreat Our first time to stay at your Richmond location became a joy! It was convenient to restaurants, shopping, and EKU. We were in the area to visit arts and crafts in Berea and to see a friend in Lexington. We avoided the hubbub of traffic; especially front desk Taner was friendly and wonderful help for directions! Thanks for a great visit! Cincinnati David October 22, 2014
Rated 4.0 out of 5.0 by very clean...friendly staff. poor quality breakfast I am finding that the breakfast at Holiday Inn Expresses is getting poorer in quality...all sugary cereals...fake eggs with some fake cheese wrapped up in it...poor meats... I may be switching to another hotel line because of this. October 19, 2014
Rated 5.0 out of 5.0 by Friendly Staff, comfortable bed and pleasent guest room I was greeted with a genuine feeling greeting. the room was much nicer than I was expecting from an Express Hotel. Bed and pillows were very nice and the bathroom was decorated to higher standard then I was expecting from a Holiday Inn. If I have business in this area again this will be the hotel I will stay at. October 19, 2014
Rated 5.0 out of 5.0 by An all round great experience I stayed one night at the end of a long trip. I'd planned to set my alarm to get an early start the next morning, but the room was so comfortable I decided to skip the alarm and sleep in! I used rewards points to book the room, so I'm not sure what the charge would have been for the room had I paid for it. Therefore it is difficult for me to say how good a value it would be for those who were paying, but the room, small fitness center, and business center met my needs perfectly. I would definitely stay there if in the area again. October 15, 2014
Rated 5.0 out of 5.0 by Always great stay! Our son moved to Richmond last year - we stay at the Holiday Inn Express every time we come to town. The price is reasonable. The staff is great. The breakfast is good. The place is clean. The rooms are quiet. The beds are comfortable. What more could we ask for? We even brought our dogs! October 15, 2014
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