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Rated 4.7 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Nice hotel Staff are great and able to help with any questions. Beds and pillows are soft. Surrounded by restaurants September 12, 2014
Rated 5.0 out of 5.0 by Wonderful Our stay here was top quality. Room was very nice, pool was great. I did not use the exercise equipment but looked in and all was in good working order. The breakfast was good, I would have liked fresh fruit that was more individual serving size. A fruit salad would have been better than a whole apple or banana. I understand it is easier to keep the whole fruit, but a fruit salad can be put on a waffle or cereal. I give this place a full five stars. September 5, 2014
Rated 5.0 out of 5.0 by Excellent in every way! Convenient location to Interstate and nearby shopping & restaurants. Super clean, quiet, helpful staff, very good breakfast. A wonderful value. Stay here if you can! September 2, 2014
Rated 5.0 out of 5.0 by Great hotel with friendly staff. Very enjoyable stay with no surprises. Staff was friendly and attentive. The surroundings inside and out were clean and well appointed. Hotel was nicely landscaped. Good location to explore the surrounding area and attractions. I would return to this hotel if I were to come back to this area again. September 1, 2014
Rated 4.0 out of 5.0 by Comfortable, reasonably priced, conveniently located hotel Hotel was conveniently located and met all my needs at a fair price. The staff were pleasant and the whole experience was stress free and comfortable. August 28, 2014
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY . . . We had been driving 11 hours and were looking for a clean, reasonably price, friendly place to spend the night. This Holiday Inn was fabulous . . . New, Clean, & Friendly Staff. We slept well and were ready in the morning to finish our drive home. I would highly recommend staying here . . . you will not be disappointed. August 27, 2014
Rated 5.0 out of 5.0 by Clean, Friendly, Convenient! Highly recommend this hotel if you are in area for all reasons in title. August 27, 2014
Rated 1.0 out of 5.0 by Cockroaches and crickets Had to change rooms because we spotted a cockroach. I was awoken at 4AM because there was a cricket in the room. I was given an excuse that the nearby construction was likely stirring up insects. I was told they routinely spray for insects. Regardless, a very poor stay. August 27, 2014
Rated 5.0 out of 5.0 by Like Home Staying in this hotel was better than being home at a price that was very reasonable. August 26, 2014
Rated 5.0 out of 5.0 by Best hotel on my entire vacation! Very comfortable furniture and clean rooms. Would stay here again if I was in the area. August 26, 2014
Rated 5.0 out of 5.0 by comfortable and great everything was great. Only draw back was a chemical sprayed outside entry way that was extremely sticky and broke my flip flop due to how sticky the substance was. Front desk said it was a chemical that sprayed to help deter people falling when it rained and because it was just sprayed it did not have time to set yet. Otherwise our stay was great August 26, 2014
Rated 5.0 out of 5.0 by Great Hotel Very clean rooms and friendly staff. If in town again will stay here. August 25, 2014
Rated 5.0 out of 5.0 by Great stay from beginning to end! The room was clean, totally updated, and very comfortable. I wish we were there for more than one night. The breakfast was excellent. Many great choices, all well prepared! Note, I am very picky about hotels in general, this surpassed my expectations. Will visit again when in the area, and highly recommend! August 20, 2014
Rated 5.0 out of 5.0 by Home away from Home I had an enjoyable stay for 2 nights while attending my 60th High School Class Reunion. As usual, I found Holiday Inn most welcoming, room clean and puffed for my stay, staff friendly and only have good things to say about my time there. I will surely return sometime this fall and would not think of going anywhere else. Thank you, HOLIDAY INN EXPRESS/RICHMOND KY August 20, 2014
Rated 5.0 out of 5.0 by Always a pleasure I stay at this location every three months and always find the property to be superior to most other IHG hotels. Although the property is great the key to this location is the front desk staff. I am always pleased with the personnel as they are friendly, talkative, professional and accommodating to any requests. Thanks for making my stays here pleasant. August 18, 2014
Rated 5.0 out of 5.0 by Staff and service My wife and I started staying here after we moved south. The entire staff is friendly and helpful. We never have had a room that wasn't clean and ready for us. And I can say this from past experience with other hotels. And we now stay at Holiday Inns where ever possible. This hotel is a ten out of ten place to stay. Thank you, The Wrights August 17, 2014
Rated 4.0 out of 5.0 by Great Place to Stop Had a great night's sleep and a good breakfast. Staff was very good and accommodating. August 16, 2014
Rated 5.0 out of 5.0 by Nice and Clean Everything was clean and stocked. Friendly staff. Comfortable beds. No issues. August 15, 2014
Rated 4.0 out of 5.0 by Easy check-in staff was very friendly. Check-in process relatively stress-free August 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Richmond, KY Great place to stay! Hotel staff exceptional! We looked forward to going back to the hotel in the evenings! We recommend this hotel to everyone! August 11, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, relaxing with a great staff Found the facility to be very traveler friendly and relaxing after a long time in the car. Staff was very helpful, friendly and courteous. August 6, 2014
Rated 5.0 out of 5.0 by Great breakfast Rooms are updated, comfortable beds, great breakfast! August 6, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, convenient We had just taken a weekend trip to NC, and visited another Holiday Inn Express along the way. The Holiday Inn Express in Richmond puts all others to shame! We are always greeted with a smiling face, offered anything we need, and our room is always clean, comfortable, and at a decent price. Thank you for adding Greek yogurt to the breakfast menu--the old "light n' fit" stuff was disgusting! Good choice, management! The only thing I can say to the negative was that our towels were not fully restocked after the previous guest left the room. This was a minor thing, and the rest of our visit was great! August 6, 2014
Rated 4.0 out of 5.0 by Work trip There was to gentlemen working front desk , one that checked me in was not pleasant at all , I was in my dirty work clothes , did not even say anything about my platinum status , and I had to go back out to my truck to get a second ID I won't be back there and I will put this on the do not use list for my company. August 3, 2014
Rated 5.0 out of 5.0 by Great place Our meeting point for returning our grandchildren to their parents after spending the summer with us. Has everything each person wanted. Plenty to do around the Holiday Inn, shopping, eating, activities. The kids loved that there was a pool! Will stay here again next year. The staff was very friendly and helpful! July 29, 2014
Rated 5.0 out of 5.0 by We had a great stay.... We were just passing through Richmond, KY and needed a place to stay for the night that was pet friendly. We hadn't stayed in a Holiday Inn Express and decided to try it. We were glad that we did. We had an enjoyable stay along with our French Bulldog that loved it also. The bed was comfortable and the hot breakfast in the morning was just great. Thanks for the great experience..... July 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very pleased with the service and the quality of the rooms and morning breakfast service July 23, 2014
Rated 5.0 out of 5.0 by quiet rooms and beautiful bathroom. It is very easy to get to off a major expressway with a lot of restaurant choices very close by. The pool area is very clean and is handicapped accessible. July 23, 2014
Rated 3.0 out of 5.0 by HIE Richmond, Ky Nice hotel that comes with a very hefty price, needs to be a little lower to compete with the other 3 hotels in the area. July 21, 2014
Rated 5.0 out of 5.0 by Staff at the Richmond KY Holiday Inn Express / Suites I have stayed in MANY hotels / motels over my 42 years of travelilng for my Company. The Staff at the Holiday Inn Express July 21, 2014
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