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Rated 4.1 out of 5 by 254 reviewers.
Rated 4.0 out of 5.0 by Good Value, Great Location, Would return Clearly not Hotel Row which is farther east on Cary but a great location with a number of walkable eateries. Parking easy and only $10/nite. Breakfast pretty good but could use more fruit. All areas clean and neat but the lobby is a tad stark. Also had to use room key to get elevators to run but could go up the stairs freely. Either secure the stairs or skip the elevator key business. Would definitely return if in Richmond again. Did ask front desk to make reservation for us at another HIE but they fairly bluntly said they could not. Odd. I appreciate that they are a franchise but I thought they worked together. May 22, 2015
Rated 5.0 out of 5.0 by Very good for down town area close to area of Richmond I needed to be. Great place to stay with secure parking. May 20, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. We stayed at this Holiday Inn for the first time in May 2015. Great location. Front desk attendant was polite and courteous. Would definitely stay here again. May 20, 2015
Rated 5.0 out of 5.0 by A great place to stay in a downtown location This was a great place to stay in a downtown location. It was walking distance to the club. The room was well appointed and quiet. May 13, 2015
Rated 4.0 out of 5.0 by Good location Would have liked the shuttle to the museum on Sunday. Did not know it was a weekday only service. May 13, 2015
Rated 5.0 out of 5.0 by Friendly staff Staff aimed to please. Shuttle service was available as needed which made enjoying nearby area easy. Normal shuttle service is Monday to Friday but they had added service the weekend I was there because of Mothers Day and graduation. I was expecting the shuttle service May 12, 2015
Rated 4.0 out of 5.0 by One complaint The only complaint I have is getting a late wake up call. May 12, 2015
Rated 3.0 out of 5.0 by Little Disappointed I was a little disappointed in this hotel for a Holiday Inn. The room smelled awful of mothballs. The Air Conditioner was old and outdated. There was no thermostat so It was either on or off. Most of the time it was off because it wasn't working properly. May 12, 2015
  • 2015-05-26T13:31:08.042-05:00
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