Rated 3.9 out of 5 by 108
Rated 4.0 out of 5.0 by Dennis925 Nice staff, quiet room
Staff was nice, room was clean and quiet. My profile was obviously viewed by the staff, as the location of my room was what I have come to expect as a Platinum member.
July 3, 2014
Rated 5.0 out of 5.0 by Reiselust_23 Always enjoy our stay
We usually stay at this hotel once a year and always enjoy our stay. Our room was clean, staff was friendly, check-in and check-out ran smoothly, and there was good and quick shuttle service to and from the Richmond Coliseum. Breakfast was good enough.
June 30, 2014
Rated 2.0 out of 5.0 by Wally62 Poor layout of rooms
Worst layout of a bathroom I think I have seen! Toilet and vanity to close together. Can't step back from brushing your teeth or shaving without the fear of tripping over the toilet. Also toilet paper more than halfway under the vanity. Sink and tub very slow to drain. In my opinion there is nothing worse than standing in several inches of soapy water in a hotel room. The room was a suite with a king size bed, there was plenty of room within the suit, so why the third rate bathroom?
June 23, 2014
Rated 5.0 out of 5.0 by JimF77 Great Service
Helpful, Friendly, Fun Staff who asked about our needs, provided useful information, helped us with anything we needed
June 22, 2014
Rated 5.0 out of 5.0 by Beachy777 Comfortable bed and great serice
I really enjoyed my stay at this hotel. It is walking distance from the convention center which we spent most of our time. The shuttle service was excellent. The room was spacious and the bed was very comfortable. The customer service was great. I will definitely stay here again.
June 18, 2014
Rated 5.0 out of 5.0 by ramossr65 Great Place with excellent location
My experience during my stay was excellent from the front door to my room no complaints only minor complaint which cant be helped is the parking 6 Ft clearance is pretty low when you have an SUV for a rental but other than excellent stay with a very friendly staff.
June 17, 2014
Rated 4.0 out of 5.0 by IHGuest okay
Bed very comfortable. Air conditioner unit was noisy. It irritated me that they charged more to park if you were a guest than they did if you were a non guest. I had issues changing the TV channels, no sleep timer that I could find. Otherwise the staff was extremely nice. Never ate the breakfast either day because of my work schedule.
June 15, 2014
Rated 4.0 out of 5.0 by sthom Great price and location
The location of this hotel is great, the parking was easy and only $10 per day and you can park and retrieve your car on your own whenever you want to. The free internet was great and the breakfast was adequate. The workout room was small but no one else was using it when I did. The room had a funny smell at first, but after running the air conditioner for several hours, it went away.
June 13, 2014