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Rated 3.9 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Perfect downtown location Very convenient location to VCU campus. Hotel staff we came in contact with where all very friendly and willing to help. Room we stayed in was a suite and the only thing I would have preferred were queen beds instead of double beds but outside of that very satisfied overall. Will definitely stay there again! September 10, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service no complaints, room was clean, staff very friendly and accomodating September 10, 2014
Rated 5.0 out of 5.0 by Great Experience The room was great and the hotel staff very friendly and accommodating!! September 9, 2014
Rated 5.0 out of 5.0 by Overall a good value Except for the fact that the jacuzzi room was not available after specifically booking it, due to "flooding issue", our stay was very nice. I thought the staff could've offered more than free parking for the inconvenience, especially since we drove 8 hours and specifically booked the jacuzzi room. September 9, 2014
Rated 5.0 out of 5.0 by spacious room I liked the room itself, spacious and quiet, comfortable bed. poor choice of paper products, scratchy and thin. towels small and threadbare. September 8, 2014
Rated 1.0 out of 5.0 by Complete Unsatisfaction Mildewed room . No fresh coffee. Terriable. Very rude employees at check in. DO NOT RECOMMEND September 7, 2014
Rated 5.0 out of 5.0 by Great Stay in Richmond The staff was very friendly and courteous throughout my stay. Hotel was very clean and modern. Great price for the amenities and location of this Holiday Inn Express. Plan to stay here on all of my future visits to Richmond, VA. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable stay, amenable to late arrival A comfortable room for a very short stay - would prefer option for 2 queen beds in rooms. August 31, 2014
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