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Rated 4.0 out of 5 by 151 reviewers.
Rated 4.0 out of 5.0 by Good overall experience Comfortable, clean room. Only one desk clerk checking in during busy late afternoon/early evening time frame. Wifi service was down upon arrival but was back up and running later in the evening. October 14, 2014
Rated 4.0 out of 5.0 by Great place to Stay Very comfortable hotel with a fantastic breakfast bar October 14, 2014
Rated 4.0 out of 5.0 by Loved the 2-room Suite We booked this hotel solely for the 2-room suite amenity and the included breakfast. Both were worth the choice. The hotel in general seemed old, but not necessarily dirty. Since we were not accustomed to metro areas, the general atmosphere was a bit uncomfortable...but that could be said of any of the surrounding hotels. October 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Clean , Quiet , and Secure in the the heart of downtown. I will make this my "go to " hotel for stays in this area! Enjoyed the channel selection on the TV and the room furnishings looked new. October 13, 2014
Rated 5.0 out of 5.0 by good staff Staff makes guests feel comfortable and are friendly and are ready to provide whatever assistance I might need. Breakfast is pretty good and breakfast staff is friendly October 5, 2014
Rated 4.0 out of 5.0 by Great Stay This was a good hotel in an ideal location. It is a pity they charge for parking. The lot was almost empty during my visit. The staff was excellent and provided great customer service. September 30, 2014
Rated 5.0 out of 5.0 by Nicest staff in the world I can't say enough good things about the friendly, accommodating service we received while staying at this hotel. Our large group of middle school students and parents stayed here in preparation for a cross country meet at Maymont. All 55 of us needed a ride to the meet on Saturday morning beginning at 7am. Not only did the shuttle driver come in on a day he was not supposed to work (shuttle doesn't run on weekends), he made multiple round trips from the hotel to Maymont so all 55 people could get to the event without having to drive and search for parking. He did this again after the meet so we could all get back to the hotel! The front desk manager, other staff and the driver went completely out of their way to help us, and we will never forget their kindness and excellent service. We look forward to staying at this hotel each year when we return to the Maymont cross country meet. Thank you! September 30, 2014
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