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Rated 4.1 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Great hot tub I reserved the two room suite with a hot tub. The tub was comfortable and relaxing, and the bed room did NOT get humid. Unfortunately, the bed was too soft for my taste. January 27, 2015
Rated 3.0 out of 5.0 by Overall comfortable but wifi problem encountered Being in downtown Richmond was convenient. The hotel offers reasonable accommodations even if a little dated. A small problem with wifi was a nuisance while staff helped to locate an alternate room. January 26, 2015
Rated 4.0 out of 5.0 by Convenient stay I always stay at the Holiday Inn Express when in Richmond to monitor sessions of the Virginia General Assembly. It's about a 20 minute walk from the hotel to the State Capitol Complex. I usually walk, but there is a shuttle to the General Assembly Building in the morning. Not sure about return shuttle in the evening. January 26, 2015
Rated 3.0 out of 5.0 by Ok for an old downtown site Very close to Convention center, but did not feel safe walking back after dark. Shuttle was not available on Weekend nights, but desk arranged for a taxi to pick us up at the Convention Center. Hotel staff were very friendly and appeared to be concerned with our comfort and safety. January 21, 2015
Rated 5.0 out of 5.0 by Great Hotel! Loved the location, cleanliness, helpfulness of staff. It was a great place to stay! January 14, 2015
Rated 5.0 out of 5.0 by Great service We spent 2 days during our trip and I have never had such a. Courteous staff in a hotel! Everyone bent over backwards to help customers and that made our experience fantastic! The rooms were clean and spacious and the beds were comfortable. January 8, 2015
Rated 4.0 out of 5.0 by nice value and good location very close to downtown heritage and univercity, good catering January 2, 2015
Rated 5.0 out of 5.0 Ease of reservation Excellent assistance in response to a late night reservation. January 1, 2015
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