Rated 3.9 out of 5 by 115
Rated 5.0 out of 5.0 by Kielbasaman Another great visit to HIE Richmond
Clean, well appointed hotel and room. Convenient parking. Nice selection at the complimentary breakfast. Courteous and helpful staff. We shall return.
July 24, 2014
Rated 5.0 out of 5.0 by GeorgieC Great stay which provided accomodation for all four of us.
The suite was great, which enabled us to stay comfortably with our own private sleeping quarters. Extensive complimentary breakfast was enjoyed by all of us.
July 23, 2014
Rated 4.0 out of 5.0 by broba69 Breakfast
During bfast there was a woman there with 2 young children. Her son was approx 8 yrs old. While up at the bfast bar the young boy was sneezing and coughing all over the items/utensils. Staff said the lady was an employee there that brought her children for bfast. although they were polite it was also disgusting. We did not eat there.
July 21, 2014
Rated 5.0 out of 5.0 by Kielbasaman Another great stay
Another great stay at this HI Express - Good parking at much better rates than other local hotels. Check-in was a snap. The room was clean, well appointed, and the bed was very comfortable. Free - WIFI! The selection at the complimentary breakfast was great and the quality of the food was top notch. We were pleased to see that the outside stairs were repaired and the patio was refurbished.
We'll definitely be back.
July 16, 2014
Rated 5.0 out of 5.0 by robin562312 Great experience in Richmond
the desk staff were charming. The housekeepers were friendly. I really enjoyed my stay there.
July 10, 2014
Rated 5.0 out of 5.0 by Jeanne.r411 Neat
Good service, clean atmosphere, breakfast, no smell smoking, elevator security with card slot, quiet, clerk friendly and courteous
July 9, 2014
Rated 5.0 out of 5.0 by mmls Clean and Great value
I had a very pleasant stay, all the way from the front desk customer service agent (Dylan), recognizing that I am an IHG member and handing me a welcome bag with water and nut assortment, it was also the cleanliness of the front area and all throughout, all the way to our check out friendly service. While not to forget, the housekeepers were very personable and smiling as you passed by and the breakfast was great and the breakfast attendant from the hotel kept the area extremely clean and inviting. We highly recommend this hotel to anyone staying in the Richmond area. If you need a con, the only one I have is the layout of the bathroom has a tight fit to the door/toilet and sink area, but that would be the architect/builder's issue, not the staff or manager.
July 9, 2014
Rated 4.0 out of 5.0 by Dennis925 Nice staff, quiet room
Staff was nice, room was clean and quiet. My profile was obviously viewed by the staff, as the location of my room was what I have come to expect as a Platinum member.
July 3, 2014