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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by Great hotel stay and great service! I really enjoyed my quiet, relaxing stay at this hotel. There were a lot of healthy choices provided for breakfast. I will seek out other Holiday Inn Express hotels for future travel. April 16, 2015
Rated 5.0 out of 5.0 by Clean and comfortable Staff is very nice,mostly the front desk and the super friendly lady in the breakfast area. More importantly, the property is very, very clean. Will stay again! April 13, 2015
Rated 4.0 out of 5.0 by Nice room....great breakfast! Good room for the price...good breakfast. The room was okay...could use a bit of updating...but not bad for the price. April 13, 2015
Rated 2.0 out of 5.0 by Needs attention Holiday Inn express is by and large an excellent hotel chain however the downtown Richmond unit is severely lacking. This hotel is staffed by kind and caring people however the hotel itself is dated and worn. I would not be willing to stay there again until a remodel takes place April 12, 2015
Rated 5.0 out of 5.0 by Great Service The staff was great. Check in was very simple. Everything was explained to us easily. We love staying here due to the fact that the staff is great to us. April 8, 2015
Rated 5.0 out of 5.0 by Great Service! Convenient location to convention center and friendly service. Both times I have stayed at this hotel I have been pleasantly surprised at the great service I received by the staff. I totally appreciated the shuttle taking me to the convention center and picking me up in the evening, whether at the convention center or at a restaurant. The price for my room was reasonable too. April 8, 2015
Rated 3.0 out of 5.0 by Great Service I would stay at this hotel again. I invited my family and I had 3 -2 room suites which was very comfortable for 10 people. I wish that the breakfast was a little more. They need to invest in a waffle machine with all the toppings. Children love making waffles in the morning. April 8, 2015
Rated 5.0 out of 5.0 by A wonderful stay in downtown Richmond We planned a brief visit in the downtown area for a couple days prior to visiting friends for the Easter weekend. This hotel has it all! A great location, meaning within walking distance of a number of historical sites and also pubs and restaurants. The staff could not have been nicer upon check-in, and again when checking out. Our TV problem was resolved within about 10 minutes of notifying the front desk. And the bedding, pillows, towels - all top quality. We tend to make use often of the Internet; that was working very smoothly, during our entire visit. We both give this Holiday Inn Express 2 thumbs up! April 7, 2015
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