Rated 4.2 out of 5 by 386
Rated 5.0 out of 5.0 by deb757 nice hotel, close to VCU graduation
We came to Richmond for our daughter's VCU graduation. It was within walking distance of the ceremony and good restaurants. It was nice to have a hot breakfast without having to go out. We will definitely stay again.
May 18, 2016
Rated 5.0 out of 5.0 by Nurse Betty Pleasent
Staff, beds and food. We felt that we were in a safe enviroment. Staff directed us to different place to eat and visit. The VCU was just mintues away. Overall we had a great stay and the fact that we have been here at least 3 times should tell you alot about this hotel. No other way to put it but its a great hotel.
May 17, 2016
Rated 4.0 out of 5.0 by Heiss1979 Great Stay for Business
Stayed for a night for business. The hotel had everything one needs for a short stay.
May 12, 2016
Rated 2.0 out of 5.0 by dctravel24 Dated hotel; good staff
The good: The hotel staff was very polite and attentive; the breakfast was hot, had variety, and was complimentary; the room was large, with a comfortable bed, and the hotel was quiet; and they provided complimentary passes to a nice nearby gym.
The bad: The hotel was EXTREMELY dated and some areas were in a state of disrepair (for example, the shower curtain rod was falling out of the wall), the parking was $12/day, the hotel is in a less desirable neighborhood, and the air conditioning units were wall units that did not provide the most consistent temperature control (and one indicated it needed a filter change--probably why my sinuses were inflamed for my visit).
For my money and comfort, this wouldn't be one of my first choices in Richmond in the future. That said, if the price is right and you don't mind the things I listed above, the staff seems to be doing what they can to provide a good experience with the property they have to work with.
May 9, 2016
Rated 5.0 out of 5.0 by Cham Sunday April 24, 2016
Great Holiday Inn Express and would stay here again if in the area.
April 27, 2016
Rated 5.0 out of 5.0 by mich710 Friendly staff, comfortable rooms
Our stay was very nice. Super friendly staff and the beds were comfortable. The wireless internet was so-so, often I would shut the wi-fi off and just use my data. We didn't spend a lot of time there and I didn't need the wireless for very long so this wasn't a huge issue for me. Overall, a great stay.
April 27, 2016
Rated 4.0 out of 5.0 by BusyAs Usual Best Bang for Your Buck
The Holiday Inn Express Richmond Downtown is your spot for a relaxing time while taking care of business. It is reasonably priced, and is within a short walking distance to Broad Street, and many of the fine eateries in the area. The hotel staff is very polite and knowledgeable concerning the sights and sounds for times when you desire to wind down from your busy day. The rooms are clean and the staff stands ready to meet you at the point of your need during your stay in Richmond.
April 18, 2016
Rated 4.0 out of 5.0 by AHIOwner1971 Great Hotel Downtown
Great location, friendly staff, enjoyed the two room suite for my family of 5, great breakfast!
April 18, 2016