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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: RICHMOND
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Only Service Animals Allowed

What's Nearby

What's Nearby

Attraction:
Virginia War Memorial
Distance From Hotel:0.1MI
Attraction:
Richmond Convention Center
Distance From Hotel:0.3MI
Attraction:
American Civil War Center
Distance From Hotel:0.3MI
Attraction:
Landmark Theatre
Distance From Hotel:0.3MI

Parking

Parking

  • Number of parking spaces:110
  • Car Parking Available
  • $10.00 overnight self park fee. Parking pass issued at check in. Entrance at 2nd and Cary Street. 6' clearance for cars. SUV parking in back of hotel
  • Daily Parking Fee ( 10.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2007
  • Total number of rooms:100
  • Total number of suites:20
  • Total number of rooms with only one bed:50
  • Total number of rooms with only double beds:50
  • Total number of non-smoking rooms:95
  • Total number of rooms for the physically challenged:5
  • Executive rooms
  • Interior corridor
  • Total number of floors:6

Downtown Richmond’s Best Value in Location and Parking!

Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future.

Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wells Fargo, theVirginia Biotechnology Research
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Downtown Richmond’s Best Value in Location and Parking!

Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future.

Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wells Fargo, theVirginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles.

Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights includes the Carpenter Center, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest.

When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in downtown Richmond and check out our great Richmond hotel deals and rates.

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Features
The Holiday Inn Express in downtown Richmond offers you a premiere location with convenient access to the financial, Capitol and Riverfront districts and Virginia Commonwealth University's Academic and MCV campuses.

Guest Reviews

Rated 3.8 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by great stay We were in the area for a wedding and this was close to 95 and to where we wanted to be. From the check in to the check out, very friendly and helpful. Room was very clean, bed extremely comfortable and very quiet at night. Food was OK but NITA the hostess/manager of the restaurant was very nice and gets an A plus for her services provided to help make us happy. Would definetloy stay there again and recommend it to anyone in the Richmond area. July 24, 2014
Rated 2.0 out of 5.0 by Not loving this place When we checked in, the front desk attendant was great--I do want to recognize her as she was the best part of this hotel stay. The elevator was not as clean as I've seen at comparably priced Holiday Inn's. When we arrived at our room the smell from the room was unpleasant but bearable. The floor of the bathroom was very slippery--the property manager came, acknowledged that we had a problem and sent somebody up from housekeeping to clean the floor again. It was done well the second time. The high speed internet claim is a bit dubious We ate at the restaurant 3 times: dinner on night one, not bad, not great. We had the breakfast buffet on morning one...not good at all. On the second morning one of us had the buffet and one of us ordered from the menu; the buffet was still bad, the menu order took more than 20 minutes to arrive and ended up not being the dish that was ordered. All in all, I would not recommend the restaurant. The one morning housekeeping came to our room, only one bed was made, only two large towels were replaced int the bathroom i.e. no washcloths or hand towels were replaced and none of the toiletries were replaced. Housekeeping was very subpar. We went to the pool one afternoon, it had a faint green tint to it so we didn't bother getting in thinking it might be a bit risky. July 23, 2014
Rated 2.0 out of 5.0 by Nice room, terrible breakfast and fitness center The room was fine, the breakfast was terrible, and the fitness center was a joke For breakfast the only cooked food were scrambled eggs and the coffee was mediocre. The fitness center had 5 machines (3 treadmills and 2 ellipticals) and 2 machines actually worked. July 21, 2014
Rated 4.0 out of 5.0 by Great service Overall good stay, just need some better pillows. I did book a king room and was instead given a queen. When I inquired, i was told no kings were available. I then showed the receptionist the holiday inn website, which says there were still more of the same king room I booked available. She said its wrong. July 18, 2014
Rated 5.0 out of 5.0 by Great location and good quiet time This is my second stay at this location,close to I-95 I always get a good night sleep. July 15, 2014
Rated 4.0 out of 5.0 by COMFORT LEVEL Welcome by staff was very friendly. Attended to my specifications with ease and acknowledged rewards member. Small problem with room, had to move, but manager accommodated and made us feel welcome. Would stay at this hotel again. My favorite food (wings) were the worst ever. Need another recipe. Other than that, wait staff and other food selections were very good. July 3, 2014
Rated 2.0 out of 5.0 by This property needs attention to details - toilet tank was running and handle is loose. - TV was not working properly, the screen kept frozen every 10 minutes, was told was Comcast. - Fridge was very noisy July 1, 2014
Rated 5.0 out of 5.0 great outstanding hotel ... nita did a great job hosting our group.. we will be back in about 3 months.. June 30, 2014
Rated 3.0 out of 5.0 by Fire alarm issue It was ok after the fire alarm kept us up till 11:30pm when the kids had to swim at 6:30 am. We were there for a swim meet that requiring much sleep. They did accomadate us on Sunday with a late check out. June 25, 2014
Rated 2.0 out of 5.0 by Find another place to stay in Richmond This hotel is definitely not up to Holiday Inn standards, and certainly not worth the rate we were charged. Property needs repairs and customer service is sub-par. June 21, 2014
Rated 5.0 out of 5.0 by Convenience Driving to New England from Florida. Very easy on and off Route 95. Food was quick and good. Room was clean. TV had the games I wanted. Easy to leave in the morning. June 18, 2014
Rated 1.0 out of 5.0 by Worst IHG property ever. The rooms are dirty and sparse. NO BREAKFAST!!??!! No hot tea, either!! Stay elsewhere, this hotel is "bare bones" ! June 17, 2014
Rated 3.0 out of 5.0 by Poor customer service with Guest Relations. My stay was fine it was for 1 night. The customer service I received from your Guest Relations was totally unacceptable. We were there for a funeral. There was a mix up of where we were between Petersburg and Richmond. We were on the road and within an hour of arrival, when we discovered the error and we call Customer Care immediately. The person I spoke with was great in changing the hotels and said we had to speak with Guest Relations to have the cancellation fee waived. I was transferred, explained we were going to a funeral, things got confusing and as a courtesy due to the circumstances, could we have the cancellation fee waive. The rep didn't have an ounce of empathy. Didn't sound concern - just stated no and you will be charged for the Petersburg room because it is after 6pm. I am in management for customer service and if one of my reps acted the way this person did, they would no longer work for the company. Because of this rep in Guest Relations, IHG will not receive business from me nor the company. June 10, 2014
Rated 4.0 out of 5.0 by Guest Relations Service My stay at the hotel was okay. The service I received from the Guest Relations Dept was a different story. We were there for a funeral and the information for which hotel was confusing due to the nature of the trip. We were coming from out of town and while we were on the road, I realized that we were going to the wrong hotel, I called. I explained the problem and reservation said they could cancel the hotel and book at the other but in order for us to avoid a cancellation fee we must speak with Guest Relations. The person I spoke with wasn't sympathy of our situation, showed no empathy and refuse to waive the cancellation fee. I understand there are polices. I am in customer service management. The service I received from this rep was horrible and just added to our stress. I had to pay for the room that was cancelled June 9, 2014
Rated 1.0 out of 5.0 by Room was extremely poor shape and no help from Hotel Staff Room was extremely poor Quality compared to all rooms I ever stayed at before for business travel.Hpotel staff was not concerned about our stay.We had 3 other rooms with relative while on vacation.I would not recommended this hotel for anyone to stay at.The quality of this hotel is very substandard. June 6, 2014
Rated 5.0 out of 5.0 by Front Desk There was a gentleman who was extremely helpful at the front desk. Provided information about the surrounding, areas where to eat, etc. He also provided maps. You have a real team player with him. You should do something nice for him as he goes above his position to help the guest. June 5, 2014
Rated 5.0 out of 5.0 by Great Hotel Anyone who stays here will enjoy there stay. Quiet June 4, 2014
Rated 4.0 out of 5.0 by Great Place Went for brief stay for a concert in the area. It was a quick 8 minute drive from The National.The room was very clean. The surroundings were very pleasant. The staff was very nice and helpful. My child left a personal item in the room. Although it took several phone calls the staff said they found it and would mail it back. Hope so!! May 28, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE OVERALL EXPERIENCE WAS FANTASTIC. THE MAN THAT WORKED THE FRONT DESK WAS VERY FRIENDLY. HE PROVIDED ME WITH SHOPPING MALL INFO AND DIRECTIONS. HOUSEKEEPING SERVICE WAS WONDERFUL. ROOM NICE AND CLEAN AND THE HOTEL WAS VERY PEACEFUL. May 1, 2014
Rated 5.0 out of 5.0 by ALWAYS THE SAME I stay at this Inn every time I'm in the area and I am always totally happy with the rooms, the service and the staff. Mike Centrella April 25, 2014
Rated 2.0 out of 5.0 by new management New management, then new staff. It shows in a disappointing fashion. April 11, 2014
Rated 2.0 out of 5.0 by Don't go to the Restaurant Attached to the Property The room and amenities at this property are absolutely fine. The 'Sporting News' restaurant next door was a nightmare. First the waitress charged me $12 for an English muffin breakfast sandwich and a coffee. After she told me it was resolved I found she had charged me 3 different times. Still trying to get my money back... March 30, 2014
Rated 4.0 out of 5.0 by VERY!! nice staff Always enjoy my stay at Bells Rd. Inn. VERY!!! nice that they have parking for big trucks. Only wish they had breakfast bar. March 7, 2014
Rated 4.0 out of 5.0 by Bartender Franchesca As a frequent guest for a number of years, after work or after a long drive, when Franchesca is tending bar I am always certain to have pleasant experience. Franchesca serves her patrons meals from the menu as well as any waitress while also tending bar. What sets her service apart from the norm is her caring personality and attention to detail. Thank you Franchesca! February 21, 2014
Rated 5.0 out of 5.0 by great service. Have stayed at this property many times. Will go back. February 14, 2014
Rated 4.0 out of 5.0 by Business trip I had to make a quick business trip to Richmond, and my stay was actually quite pleasant. The only issue was that the bathroom was FREEZING for half of the trip, and we had to turn on the blow dryer for awhile to warm it up. Other than that, I had no issues. February 11, 2014
Rated 4.0 out of 5.0 Hotel was clean and the staff were very friendly The only issue I had encountered was one day of the three I was there , my room was not serviced at all. The only food around is a Subway, Mcdonalds, & hotels restaurant. Hotels restaurant however had good menu choices and my meals were good, portions were plenty. February 9, 2014
Rated 5.0 out of 5.0 by The restaurant This hotel is just great. We stay there every time we travel to New Jersey, up and back. And every time we do this there is a problem at the restaurant. No chardonnay , other flavors but the one time the manager said I could bring my wine down. Always had a lager beer on tap not this time. My husband had to drink bottle beer and not a good selection. That's the only game in town you would think they would be stocked a little better. They also charge top $ . We were in Georgia at a restaurant connected to the hotel and it was only $2.45 a glass of wine and $1.50 for draft beer. The sports bar !!!!! needs to get their act together. January 29, 2014
Rated 4.0 out of 5.0 by Restaurant Hurt Overall Experience The actual hotel staff (front desk) was very polite and responded to any issue very quickly. The location of the hotel was a bit out of the way and there is only a Subway restaurant close by for eating options. While the Sports Grill on site would have been a convenient and fun option for food, the service was slow and unmotivated. If the restaurant was better, the location of the hotel could have been compensated for. January 27, 2014
Rated 2.0 out of 5.0 by Failed at the little things The room was a typical design and clean, and everything in the room worked. But the hotel failed at the little things: 1 - Only one soap in the room, so you had to move it from shower to sink and back. 2 - TVs didn't work in the fitness center. 3 - I ordered room service breakfast (toast and fruit), and the toast came with no butter or jelly. Who eats dry toast? 4 - In the conference room for breakfast they put out yogurt but no spoons, and muffins but no napkins or plates. Had to find someone to ask for both. December 8, 2013
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Welcome to our hotel lobby. Thank you for being our guest. Downtown Richmond Hotel offers free full hot breakfast Free wifi in our lobby/ patio area Richmond Coliseum  8 blocks from the hotel VCU Siegel/ Verizon Center- Final 4 2011 Season Go RAMS VCU Rams Basketball  Fianl 4 2011 season Lewis Ginter Botanical Gardens A Must see A Million Blooms Carytown Shopping is a short 10 Minuite drive St. Johns Church located 2 miles from the hotel- Landmark Theatre  6 blocks from the hotel Edgar Allen Poe Museum- located 1 mile from the hotel Our lobby is the perfect place to meet a friend or relax and read Relax in our spacious lobby , Free fast wifi access Science Museum of Richmond located 2 miles from the hotel Our lobby area is expansive with plenty of room for everyone. NASCAR at RIR located a short 7 miles from the hotel Monument Ave a beautiful drive full of history Welcome to our front desk registration. We are waiting for you. Canal Boats- Canal Walk- a great spring/summer experience Maint Street Station- Amtrak 1 mile from the hotel Black History Museum located 6 blocks from the hotel George Washington Statue Virginai State Capital Excellent Hospitality  is our goal James River Rapids- many water options on the river Shockoe Slip- Fine Dining & Nightlife  10 blocks from the hotel Carpenter Performing Arts Center Down town Richmond- Friendliest staff in downtown Richmond! Virginia State Capitol located 10 blocks- open for daily tours VA Museum of Fine Arts- Picasso, Mummys, Elvis
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