Rated 4.5 out of 5 by 464
Rated 4.0 out of 5.0 by A man 30 Fine stay
- Room and amenities were good.
- front desk man was very unpleasant at check in
- good prompt service for maintenance
June 23, 2016
Rated 4.0 out of 5.0 by Jaaccs Very good food and friendly staff
As soon as I arrived, the front desk helper was very courteous. I had a great breakfast in the morning. I try to stay at this hotel when I am on that side of town. Thank you.
June 21, 2016
Rated 5.0 out of 5.0 by BB 65 Great Service and clean enviroment
This facility was very clean, the staff was friendly and helpful, and the location was excellent.
June 21, 2016
Rated 5.0 out of 5.0 by csNC Only problem I had.
The mattress gave me a back ache. But it is not my bed at home. However, I run into this often when traveling.
June 15, 2016
Rated 5.0 out of 5.0 by Marianne70 Great showers good location
When in Richmond, we usually stay at this hotel. Never had any problems. Good location on 33 and I64. O'Charleys restaurant is a few feet away; the food is always good and the staff always attentive. When returning from touring, the hot massaging showers are a delight.
June 13, 2016
Rated 4.0 out of 5.0 by Dave5959 Clean and Comfortable, Great Service
We stayed at this Holiday Inn Express during a quick trip to visit relatives in Richmond over the Memorial Day weekend. In short, the staff were friendly and competent, the room was clean and comfortable, and the breakfast was good, except for the cinnamon rolls, which were amazing. Even though the hotel was full and we were on the first floor, it was quiet and we slept well. My only two very minor complaints are that one of the beds was only a few inches from the wall - hard for a full size adult to navigate - and that the eggs on the breakfast buffet seem to be the funny-textured pre-mixed food service kind. Oh, and the pool area isn't very well lighted at night, but most likely not an issue as the days get longer. In all, a great value for the money.
June 3, 2016
Rated 5.0 out of 5.0 by Giants123 Great location for sports travel teams
The hotel pool was super clean. The team and their families were all able to book rooms at good prices for a recent sports travel event
June 1, 2016
Rated 5.0 out of 5.0 by glc27563 family wedding weekend
Great room, great service. Handicapped needs met for my husband with convenient parking. Polite staff and breakfast was more than I expected. Will stay there again.
May 29, 2016