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Rated 4.5 out of 5 by 245 reviewers.
Rated 4.0 out of 5.0 by Nice place with friendly accomodating staff I needed to stay in the Richmond area for business, but was traveling with a pet. Holiday Inn Express Richmond Northwest I-64 was the only hotel that would accommodate my small pet. The Housekeeping Supervisor was especially kind in showing southern hospitality by making me and my pet feel welcome. I enjoyed my brief but pleasant stay in Richmond. Thanks, IHG Platinum Rewards Member November 9, 2014
Rated 5.0 out of 5.0 by Comfortable Room The room was very comfortable especially the bed and pillows. We enjoyed the breakfast food very much. The lady who kept the food supplied was a very nice lady. November 5, 2014
Rated 5.0 out of 5.0 by Slept better than our baby! We stay here when visiting family. Consistently we have excellent service and a comfortable, CLEAN stay. Sometimes we debate staying elsewhere, but since even the pet-friendly rooms are super clean we just can't stay anywhere else! November 5, 2014
Rated 4.0 out of 5.0 by Close to R U We chose HIE Richmond for proximity to RU and a visit with our grandson. It is within 10 minutes driving. We picked him up, got a tour of the campus and then drove downtown to The Tobacco Company--his choice for dinner. (Expensive, food so so) The best parts of Richmond HIE are Joann at the front desk and Lauree in the breakfast room. Both were friendly and helpful. We will definitely stay here again. November 3, 2014
Rated 5.0 out of 5.0 by Very clean - like new Room was very clean. Furnishings updated and in great condition. Mattresses and pillows firm and like new. Good place to stay after a long day of traveling and meetings. October 30, 2014
Rated 5.0 out of 5.0 by Excellent Stay Thank you for an excellent stay. Front desk could not have been more pleasant and helpful. October 28, 2014
Rated 5.0 out of 5.0 by My Richmond Favorite and outstanding service Enjoyed stay, no surprises. Personable staff with a genuine concern for your comfort, and special needs. Contiunued outstanding service from time of check-in. Great breakfast experience to start the day. October 25, 2014
Rated 5.0 out of 5.0 by My Richmond Favorite and outstanding service Enjoyed last stay. No surprises. Continued outstanding service from time of check-in, including the breakfast service. Thank you. October 25, 2014
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