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Rated 4.6 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Great people This hotel was a great choice. The staff was awesome, hotel was quiet and clean. Anything you need was very close. Would highly recommend this property. If you stay you must eat at the restaurant next door the food was great. Darryl July 17, 2014
Rated 5.0 out of 5.0 by Great Service and Comfy Guest Room! I travel quite frequently and can always rely on HIE to be a pleasant place to stay. This location is no exception! The staff are excellent and the rooms, bed and pillows are inviting and comfortable. My son and his family recently moved to VA, and the Richmond Northwest I-64 location will most likely be my 'home away from home' whenever I visit them. July 14, 2014
Rated 5.0 out of 5.0 by Great People and a Nice Room As someone who averages 3 nights a week in hotels, I have to say that the staff here are some of the nicest most accommodating folks with whom I have ever dealt. The room wasn't cleaned one day, but that is the only time in 10 months of stays here. I don't stay anywhere else when I am in town. July 14, 2014
Rated 5.0 out of 5.0 by No complaints Everything one would expect was done, and done well. Comfortable beds, attractive rooms, easily-located electrical outlets, and so forth. The breakfast was good. The internet worked very well. The only thing I want is a slightly lower room rate, but I traveled last minute on a holiday weekend, so I guess I should just be happy I found a very nice place to stay. It was a very nice place to stay, and I would stay there again. July 11, 2014
Rated 4.0 out of 5.0 by Food Ran out of biscuits, kleenex, toilet paper, fruit several days, Attitude seems to be well they are only here for a day Used to be more guest aware July 10, 2014
Rated 5.0 out of 5.0 by Richmond Thanks for your kind service, Great location easy on off Highway. June 25, 2014
Rated 5.0 out of 5.0 by great room The bed was soft and the room was clean. plenty of towels and overall a great visit. June 24, 2014
Rated 5.0 out of 5.0 by Really Good Place to stay while traveling We always stay at this hotel when we visit Richmond because of the service and the staff,the beds are comfortable ,the rooms are very clean, the staff is exceptional to say the least they bend over backwards to help make your stay pleasurable. June 24, 2014
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