Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Email Hotel Get Directions Add to Favorites Print Fact Sheet

Book this Hotel

Best Price Guarantee
1

Reward Nights

When redeeming points for a Reward Night, you may only book one room at a time.


Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. May-24-2016)
(e.g. May-25-2016)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Rated 4.5 out of 5 by 454 reviewers.
Rated 5.0 out of 5.0 by Staff are the best I showed up, having booked for the wrong night and the staff made sure I had a place to stay without charging me extra. Thank you May 23, 2016
Rated 4.0 out of 5.0 by Comfortable bed and dirty bathroom. The same pieces of dirt were behind the bathroom door during our entire stay. Also, I killed about a dozen ants in the bathroom. May 19, 2016
Rated 4.0 out of 5.0 by TV Bathroon and breakfast nTV sluggish No kleneex in bathroom Breakfast staff not on the ball. Took break and ran out of sausage abd eggs causing wait May 17, 2016
Rated 5.0 out of 5.0 by outstanding customer service In an era where customer service is a rarity - it was wonderful to meet Sarah - head of housekeeping for Holiday Inn Express Richmond. She went above and beyond her job to make what started off badly a wonderful visit! Please know that she is a valuable asset to this location and if there is an employee reward program - she should receive it! May 11, 2016
Rated 2.0 out of 5.0 by ANOTHER BAD STAY I STAYED AT THIS LOCATION FOR THE SECOND TIME IN A THREE WEEK PERIOD. THE SAME RUDE MIDDLE AGE LADY WAS AT THE CHECKOUT COUNTER. SHE DID NOT ASK ME ABOUT MY STAY AND CERTAINLY DID NOT MAKE ME FEEL WELCOME. ROOM HAD A STRONG MUSKY ODOR. VERY DISAPPOINTED AND THIS HOTEL DOES NOT LIVE UP TO ANY IHG STANDARDS. May 8, 2016
Rated 1.0 out of 5.0 by Richmond Stay bad staff I was very disappointed with the customer service at this Holiday Inn stay. Staff employees were not very friendly. When I checked out the lady at the front desk almost refused to give me a receipt. She did not even ask me how my stay was or invite me back to the location. Front desk employees could use some training in good customer service. May 8, 2016
Rated 5.0 out of 5.0 by Good option for Richmond The was a good option for visiting Richmond. A large, clean room with a good bed, nice pillows, and a very good shower made for a good night's sleep after visiting Richmond. While located a little out of the city, it was very easy to drive into the city to see all of the sights. I would definitely return when in the area again. May 5, 2016
Rated 5.0 out of 5.0 by nice get-away overnight stay the hotel staff here especially the host in the breakfast area were very courteous and helpful May 3, 2016
  • 2016-05-24 T01:56:18.377-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_454, tr_454
  • loc_en_US, sid_RICGR, prod, sort_default
2 3 4 5 ... 16 next>>