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Rated 4.5 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Nice place for stopover Although it's away from the I-95 corridor from Florida to Ontario, it's quiet location along with neighboring restaurants make this Holiday Inn Express a very good choice. April 16, 2014
Rated 5.0 out of 5.0 by comfortable ,clean rooms This is an excellent location to stay in Henrico county near I-64 Richmond Va. for any reason business or pleasure, great staff, good food, clean comfortable rooms!! April 15, 2014
Rated 4.0 out of 5.0 by Good clean hotel would recommend As said in title, but add great Especially if working in west end April 11, 2014
Rated 5.0 out of 5.0 by Great hotel for the money Excellent place to stay. Clean, quiet, walking distance to a nice restaurant that gives a discount for staying at the HIe April 9, 2014
Rated 5.0 out of 5.0 by Hotel Stay Your hotel is in a great location, staff are pleasant, and the complimentary breakfast is a definite plus! Would definitely recommend! April 9, 2014
Rated 5.0 out of 5.0 by Friendly, courteous staff Staff is courteous and friendly. They are knowledgeable of the area and make good recommendations. The breakfast area is outstandingly clean and cared for. April 7, 2014
Rated 4.0 out of 5.0 by Convenient location Clean hotel in good location. Staff friendly and breakfast was great! April 5, 2014
Rated 5.0 out of 5.0 by Awesome as always Have yet to stay at a HIE that was not a great place to stay. March 31, 2014
Rated 5.0 out of 5.0 by Great value! We enjoyed our stay at this hotel. The room was very clean and the bed was comfy! It met our expectations and more! Excellent place to stay on your journeys! March 30, 2014
Rated 5.0 out of 5.0 by cleanliness of the property and clean, comfortable beds I was very happy with this Holiday Inn Express. I recently stayed at another Holiday Inn and was not impressed with the room. I would recommend this property to my family and friends. March 26, 2014
Rated 4.0 out of 5.0 by Great Location and Convenience Fact that you can walk across the parking lot to O'Charleys really works well for me. Also a Starbucks and convenience store that you can walk to. Easy off-highway exit location also and safe. March 23, 2014
Rated 5.0 out of 5.0 by Comfortable, safe and clean My wife and I stayed at this motel for 3 nights including a weekend. We would recommend the motel as the facility was very clean and the noise level was one of the best we have stayed at even with a group of teenage soccer players staying here. The price was expensive but this was probably due to the area having the soccer games in the area. The pillows were too soft. the staff was friendly and responsive We would recommend staying here. March 22, 2014
Rated 4.0 out of 5.0 by Disappointed in workout Equipement I was disappointed with the lack of a workout facility on site. Upon arrival, the weather was icy & cold and did not have the opportunity to fully relax since there was no workout equipment. March 21, 2014
Rated 4.0 out of 5.0 by Breakfast Debbie and Cassandra are great Robert, asst manager, awesome March 21, 2014
Rated 5.0 out of 5.0 by Very, very clean and comfortable This Holiday Inn Express was very friendly, very clean and was very impressed by the wonderful staff and breakfast foods to choose from. I would recommend it to any one traveling and that would need a good nights sleep. March 21, 2014
Rated 5.0 out of 5.0 by Great Place and convenient to Interstate We stay at this location repeatedly during the year, would recommend highly. March 20, 2014
Rated 5.0 out of 5.0 by My Stay My stay was as pleasant as any other. I found the mattress in the room to be to firm for my liking. that would be my only complaint. March 19, 2014
Rated 1.0 out of 5.0 by Would not want to stay here again Happened to be placed at this property from another brand hotel, it was a weekend where students were in the area for some sporting event. Hotel was very busy. The kids were loud at times running through the hallways. Room temperature was hit or miss. Refrigerator door would not stay all the way closed, and I was worried all weekend that my drinks would not be cold/food would go bad. Had an issue with the toilet. Which was coincidentally the same issue my next door neighbor had. Bathroom in the common area was leaking, which seemed to not have been brought to anyone's attention. At one point, a spider came out of no where. I would not stay here again. March 19, 2014
Rated 5.0 out of 5.0 by "Five star and greater experience all the time"! This hotel is the best I've seen ever. the staff is great and the comfort is unbeatable, not the mention the breakfast is GRAND!!!This place makes me want to come back over and over for the real home away from home. March 18, 2014
Rated 5.0 out of 5.0 by Good Hotel near Richmond I have stayed here frequently when I come to Richmond for meetings. The hotel staff is very gracious. The rooms are well appointed and well cleaned. The complimentary breakfast is fine and the coffee good. The internet works well. The only down side is that it is right next to another hotel, but it is convenient to where I am meeting, so I will be back. March 17, 2014
Rated 4.0 out of 5.0 by Great service I enjoy staying at this hotel. The price is reasonable and the continental breakfast is excellent. March 16, 2014
Rated 5.0 out of 5.0 by Great staff, amazing bedding Kind of a strange combination, but those were the two standouts for me at this hotel. Excellent value for the cost, a very pleasant experience, and capped off with a great breakfast. March 7, 2014
Rated 5.0 out of 5.0 by Excellent and convenient I moved out of state November 2012 and have used this hotel exclusively since then for visits (enough to reach gold elite status). The staff has never disappointed. The rooms have always been clean, as have the public areas. The free breakfasts are great. They also give a priority gift bag with snacks and a bottle of water. Highly recommend. February 28, 2014
Rated 5.0 out of 5.0 by Reasonable and comfortable room. Liked the bed, nice shower, very comfortable room temperature, breakfast bar. and StarBucks is next door. February 21, 2014
Rated 5.0 out of 5.0 by Best breakfast and freindliest service in Richmond. Holiday Inn Express is the best in Richmond. I refer all of my out of town guests to this A1 Hotel!! February 18, 2014
Rated 5.0 out of 5.0 by comfortable bed had 2 nights of good sleep will be back the end of May 2014 February 18, 2014
Rated 5.0 out of 5.0 by Clean & Comfortable Recommend this hotel. Clean rooms, comfortable bed and a free hot breakfast. Good value for the price. I will stay there again. Would like to see recognition for Priority Club members and regular coffee packet was not replaced in the room, however, free coffee was readily available downstairs. Staff is friendly and accomodating, special thanks to your wonderful, friendly lady that served breakfast. February 15, 2014
Rated 5.0 out of 5.0 by consistently outstanding. I have come to rely on Holiday Inn Express for overall value, comfort, and service. They don't have a pool but the breakfast is more important to me anyway and it is exceptional. This particular Holiday Inn Express has a wonderful attendant taking care of the dining area. She was very attentive and displayed by her attitude that she enjoyed the people she served. February 14, 2014
Rated 5.0 out of 5.0 by good time Clean, quiet, comfortable-will stay here again when in the area. Great price also February 12, 2014
Rated 5.0 out of 5.0 by Clean, quiet, comfortable The room was fresh, clean, quiet, and comfortable. Bed linens were perfect, staff was friendly and helpful. A great value, good location, plenty of parking. I definitely recommend this hotel and will stay there again. February 11, 2014
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