Rated 4.6 out of 5 by 76
Rated 5.0 out of 5.0 by jbug Great warm and friendly service. Feels like home
I was greeted with a warm and friendly smile, was given complete instructions on all ammenites and services. I felt like I was really welcome and that my patronage was really appreciated. The Front Desk Agent whos name was Dominique had a beauitiful smile and asked if there was anything else that she could do for me. Upon check out I got he same friendly greeting from Front Desk agent Wanda, she asked if I enjoyed my stay and if there was anything else she could do for me. I would highly recommend this Hotel to my friends and family members and whenever I am in the Richmond area I will deffinatly choose This Property.
November 29, 2012
Rated 5.0 out of 5.0 by Jackey Room clean and comfortable
This was my 2nd stay in the last 2 months. Location is good. So glad to stay somewhere that you feel linens are clean. I will stay again on my future trips to Richmond, Can't rate breakfast - I don't move fast enough to get down for it!!!
November 29, 2012
Rated 5.0 out of 5.0 by puddin45 What a differance
This trip we stayed at Mayland Dr. HI Express. What a differance from my previous vist at Staples Mill Rd. The people were very helpful and upbeat. I had a great breakfast. At Staple Mills I had to pay for breakfast and the people were not nice. Thank You again for a great stay.
November 26, 2012
Rated 5.0 out of 5.0 by JayLo My favorite hotel in Richmond, Va !!!
The facilities, accomodations, and staff at this property are one of my personal favorites throughout all of my travels. As a Holiday Inn Priority Club Member since 1985, and recent Platinum Level Member, I can not say enough about the professionalism and dedication to customer service that the staff at Richmond I-64 Northwest provide. I often will adjust my travel schedule simply to stay at this location. They all deserve a very special "Thank You".
November 21, 2012
Rated 5.0 out of 5.0 by gribs November '12 Visit
Two night stay at this property was very pleasant. Pre-arrival requests were met. Staff was attentive and well informed. Our room and facility in general was clean and comfortable. Breakfast selection was varied (might consider adding oranges) and well maintained. All of this at a very reasonable price for the area. This will be our first choice on our next visit to Richmond.
November 13, 2012
Rated 5.0 out of 5.0 by CatCat Great value, service and over all experience!!
The hot breakfast is excellent and so much better than other hotels. Seeing a washer-dryer on each floor was something I have not seen. Overall a great hotel- we will be back!
November 4, 2012
Rated 5.0 out of 5.0 by hokie12 Great Experience!
I have been staying at this hotel for several years and it is by far one of the best in the area! Friendly staff who know you by name, great breakfast options, very accessible to I-64 and excellent value. I won't stay anywhere else!
October 29, 2012
Rated 5.0 out of 5.0 by deb12 emplyees are VERY nice and enjoy you holiday inn express
Very much enjoy the friendly people and the clean hotel alway know what to expect when I stay with your staff.
October 16, 2012