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Rated 4.6 out of 5 by 206 reviewers.
Rated 5.0 out of 5.0 by Very Comfortable Oasis We felt very safe and comfortable during our stay at the Holiday Inn Express. We were welcomed warmly by all the staff. Our room felt like an Oasis after a hectic stress filled day. We would definitely stay again! July 9, 2014
Rated 5.0 out of 5.0 by Great Stay Comfortable and clean rooms, very friendly staff and handy location! July 3, 2014
Rated 5.0 out of 5.0 by convenient hotel to YVR This hotel is perfect for coming off a long flight. The location is easily accessible and the shuttle is free. Very convenient. July 2, 2014
Rated 5.0 out of 5.0 by Good value, easy come TV did not get channels unfortunately. Our stay was too short (and we got there too late at night) to make inquiring about it worth the effort. Appreciated the breakfast and thought all weight staff/service staff in the breakfast area were polite, friendly, and worked hard to keep a crowded area clean. Thank you! July 1, 2014
Rated 5.0 out of 5.0 by Frendly staff The cleaning staff were busy cleaning rooms early, always spoke and smiled as you passed them in the hallway. June 29, 2014
Rated 5.0 out of 5.0 by Friendly Staff; comfortable and clean Great price for a great location. Staff were friendly. I would however set your own alarm. Wake up call did not occur but we had our own alarms set. The wake up call was 4:15 a.m. so we forgive them for this oversight. That would not stop us from staying here again. June 25, 2014
Rated 5.0 out of 5.0 by Not much to look at but a great place to stay The exterior was quite plain but the rooms were comfortable, cool and clean. Parking off the lobby was very convenient and always accessible. The hotel was across from Costco and within walking distance of the Night Market and Casino. Staff were friendly and efficient and breakfasts substantial, if a bit crowded at times. I have already recommended this location to friends. June 24, 2014
Rated 4.0 out of 5.0 by relatively good value for the price relatively good value for the price front desk staff friendly June 20, 2014
Rated 5.0 out of 5.0 by Vancouver stay Only wish I could have stayed longer. Close to the airport for late night arrivals. June 17, 2014
Rated 5.0 out of 5.0 by Clean close and comfortable Clean, new feeling and close to the air port. Shuttle service was great feature. Fittness space was excellent. June 17, 2014
Rated 4.0 out of 5.0 by Great bed and breakfast We felt very welcome and enjoyed our stay which was much appreciated as we had just had a long trip from Australia June 16, 2014
Rated 4.0 out of 5.0 by Good value and location Bed was comfortable and shower was great. Breakfast bar had many choices - quick eat and go! Location perfect for access to airport and 8 minute walk to skytrain. Thought the location would be noisier but was surprised that it was not! June 16, 2014
Rated 4.0 out of 5.0 by Good Sleep_Dark_Quiet room Front desk staff were friendly & helpful. Assisted with printing email attachments from front desk. Had a room on top floor next to elevators. Room was surprisingly quiet and the blackout blinds kept the room nice and dark for sleep! The bathroom counter space was spacious and water temp & pressure were good in the shower. Breakfast was just OK..but complimentary! Close to Skytrain and River Rock Casino. short walk to both. I will stay here again next time I am in Vancouver June 16, 2014
Rated 5.0 out of 5.0 by Great stay at HIE in Vancouver Airport Best hotel I ever stayed at. I like the shuttle service as well as the front desk agents. Housekeeping doing their wonderful job to make our stay exceed our expectation. June 15, 2014
Rated 3.0 out of 5.0 by Good Room, the rest is Average I have travelled for the past 6 weeks. This hotel is tired and in a very ordinary location without a restaurant, however it is close to the airport and provides a free transfer. Breakfast was ordinary. I had the suite and it was good with a spa bath. Value for money June 15, 2014
Rated 5.0 out of 5.0 by Great hotel It was a great hotel. Only thing is this hotel doesn't offer complementary breakfast like a lot of them do. That was the only down side. Other than that it was good quality for the price. Will definitely stay here again when we come up to canada again next year. Also, parking is free. June 15, 2014
Rated 5.0 out of 5.0 by cruise package was great bathtub caulking needs renewing Rose at the front desk is excellent We were allowed into a room early which was a great help for us June 14, 2014
Rated 5.0 out of 5.0 by substantial good service after more than 14 days by car through the USA and Canada we ended up in Vancouver. We had a reservation for one night but the trip back from the Banff National Park took us less time than expected. We called on the road whether we could come earlier and that was no problem. At check in we noticed how good the staff is; they gave us an upgrade and we got a suite for two nights. Excellent and also during the rest of the stay these people were more than helpful. If you need a place to stay in the neighborhood from the airport this hotel is worth to go there. As Gold elite member we got parking, internet free. The free breakfast helps you in the morning to get started. June 13, 2014
Rated 5.0 out of 5.0 by Great place My wife and I do a fair amount traveling. She, as a former meeting planner, is very aware of quality. As with most of your properties this one was very good. I especially appreciated the warm reception at the front desk and the assistance of the van driver. As indicated by the survey the room was well laid out, clean and comfortable. I really appreciated the non dairy creamer for the coffee and the close proximity of several restaurants within walking distance. We choose one just two blocks away that was perfect for a light snack. Would suggest that the manager work with the city and other restaurants to improve the side walk It needs cleaning and trimming which would be a benefit to everyone at minimal cost.by improving accessibility, security and property value. . June 11, 2014
Rated 5.0 out of 5.0 by Great Hotel Near YVR with 24-h shuttle I have used this hotel several times because you can walk there (a few blocks) from the rapid-transit station and there is free 24-h shuttle to the Airport. The shortcoming is the number of restaurants in easy walking distance if you need lunch or dinner. However, despite some cautions from the Front Desk, I heartily recommend the restaurant in the cross-timbered hotel across the street. June 11, 2014
Rated 5.0 out of 5.0 by Great Service! When I made the reservation all the rooms with two queen beds were booked so the gentleman put us in a room with King Bed and a cot at no charge for our grandson. We stay here every time we travel because we can leave our vehicle in a safe compound and be taken to the airport with no worries. It makes trip departure a whole lot easier. Highly recommend to anyone leaving on early flights. June 10, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent service Everyone did their utmost to make us feel welcome and assist us in every way. Made a long day pleasant and enjoyable. June 9, 2014
Rated 4.0 out of 5.0 by Comfortable bed Location is very good to us, near all the places we like to go June 8, 2014
Rated 4.0 out of 5.0 by Overall above average. Neighbor noise. Bed too soft. Adjoining room door seems to allow a lot of TV sound from neighbor. Bed a little too soft. Otherwise, everything else is pretty good. Breakfast pretty good but could be better if includes some healthier options like fruit. June 8, 2014
Rated 4.0 out of 5.0 by Business Trip Arrived after a long day of travel. Stayed here before so I knew what to expect and I got what I expected. Clean rooms, good service and a nice breakfast to start the day. June 7, 2014
Rated 5.0 out of 5.0 by Leisure stay to visit Family Hotel is in a great location to get to/from downtown Vancouver via car. Take the hotel shuttle and rent your car at the nearby Enterprise Vehicle rental to save the additional surcharge at the airport! June 6, 2014
Rated 5.0 out of 5.0 by Great Service Needed a shuttle at 3:45 am to catch and international flight at 6 am for 6 people and 12 bags. The staff didn't hesitate to let us know that it would not be a problem and even paid for a cab to assist with all the bags. Sign in the breakfast area stated breakfast would be served at 5 or 6 but the staff went ahead and put food out earlier. Best service I've had in a long time. Thank you!!!! June 5, 2014
Rated 5.0 out of 5.0 by Excellent value This hotel was a surprise. I was not expecting the room to be so clean and tidy. The bed was very comfortable with a choice of pillows. The room had all the amenities one would expect in a more expensive hotel such as Coffee maker , Fridge, Wi-Fi, Safe and plenty of electrical outlets for charging phones etc.. Most of all the staff were very pleasant and accommodating. I would not hesitate to recommend your hotel to friends and family June 4, 2014
Rated 5.0 out of 5.0 by Staff, and Room One of the best Holiday Inn Express that I have stayed in over the last year. The staff went out of there way to make our stay the best time in Richmond BC and Vancouver BC. June 4, 2014
Rated 5.0 out of 5.0 by Room and Service Room was clean, and comfortable and quiet. Had a good rest and sleep. Staff was helpful and very friendly …. evan after midnight. June 2, 2014
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