Rated 4.7 out of 5 by 155
Rated 5.0 out of 5.0 by TomDickHarry Excellent hotel overall!!
Enjoyed our trip. Excellent hotel for location, food, and comfort.
August 11, 2014
Rated 5.0 out of 5.0 by zs0207 Always love this hotel!
I always stay here when in Vancouver - for work or pleasure. The hotel is well located and easy to get to from the airport, Burnaby and downtown. The staff are excellent. The room quality is always excellent. Love this hotel.
August 10, 2014
Rated 5.0 out of 5.0 by Occasional traveler1 Excellent Service and Comfort
We enjoyed the attentive nature of all the staff during our stay. It was quiet, even though there was a full house. All the amenities were working and the beds were excellent. We loved the dark out window coverings. The bathroom was spotless. The entire hotel was very clean and spacious. The grounds were well cared. I would recommend this hotel to anyone.
August 7, 2014
Rated 5.0 out of 5.0 by Stephanie22 Friendly Staff and Value for Money
You often can't go wrong staying at a Holiday Inn. Good value for money, we had a great room with a view. It was quiet and the staff helped us with several questions we had about the area and dining services.
August 7, 2014
Rated 5.0 out of 5.0 by BobK52 Great Service
This is always my go-to destination when in the North Vancouver area. The staff is always friendly and welcoming (by name). The hotel is clean, safe and provides very comfortable accommodation.
August 6, 2014
Rated 3.0 out of 5.0 by Dynabagger Not my first choice
North Vancouver location was fine and paid by my company. However I am bitter that a past reservation at a burnaby holiday inn would not refund my money when I needed to cancel my reservation. They would not give a valid reason other than "policy" because I used online booking. You took my money once, and that will not happen again!
August 5, 2014
Rated 5.0 out of 5.0 by rockstar68 Enjoyable stay
We found this hotel very clean, friendly and convenient. We very much enjoyed this location and property. Only thing we would have liked to see is breakfast included each morning. We have stayed at many IHG properties and always love the breakfast.
August 4, 2014
Rated 5.0 out of 5.0 by Cali tourists Great hotel in NO Vancouver
We were very satisfied with all aspects of this hotel. The location was great--close to Lynn Canyon and freeway access.
All of the staff were friendly and helpful---really appreciated the currency exchange (small amounts only) located at the front desk. Rooms were clean and comfortable and the windows open to let in fresh air!
The fitness center was small but clean. There were 3 restaurants/lounges on site, and although we didn't eat at any of them, it was nice to know they were there.
We would definitely stay here again!
August 4, 2014
Rated 5.0 out of 5.0 by Old Czech Good Location
Close to local attractions, easy access to main highway, close to downtown
August 4, 2014
Rated 4.0 out of 5.0 by Martin Thanks Surprisingly convenient location
We needed a pet friendly family room and stopped in at this HI. The room was great, roomy and comfortable. We were happily surprised at how quiet the room was.
August 3, 2014
Rated 1.0 out of 5.0 by GBPO The Guest Service Manager who does not trust the guests
It appears that every time I stay in a Holiday Inn, I learn something new.
I booked for 11 night in the HI North Vancouver. Upon check-in, as usual, my credit card was pre-authorised for part of the stay, and every night the amount for the next night was pre-authorised. Nothing unusual thus far. But on day 8 of our stay, I found a letter from the guest service manager Marierose A. at my room door, informing me that Holiday Inn has a “house limit” of $CAD1000 and they are asking for interim payment. Despite a successful pre-authorisation of the credit card, guaranteeing the payment. That is indeed something new. I had several stays with other hotel chains, by far exceeding the equivalent of CAD$1000, and never been asked for interim payment. So the guest service distrusts customers above CAD$1000? A request for information from the IHG Global Care returned a superficial response “…apologize for the inconvenience”. After a disastrous experience with a smelly and noisy room at a HI in Italy recently and this act of distrust now, I will just use up all my collected IHG points and then delete this hotel chain off my list for good. I am happy to take my business where it is more appreciated than at the IHG chain.
August 3, 2014
Rated 5.0 out of 5.0 by MTB Coffee snob Incredibly bike friendly
It was a pleasure to stay at the Holiday Inn in the lead up to the BC Bike Race, the most bike friendly hotel I have encountered. Deservedly recommended. Perfectly situated for North Van trails, bike shops, and decent coffee! Just don't ride your bike in the Lobby
August 1, 2014
Rated 1.0 out of 5.0 by Waterstone1 The noisest hotel we ever stayed at, too much road traffic!
Although the hotel was nice looking, the sound quality was awful, had a suite that you could not all asleep or keep the windows open, the road traffic was horrible , when mentioned to a senior staff member, he had no response, not as much as a sorry! not impressed with how he dealt with it, lack of dealing with the issue, only had 2 towels in the bathroom upon checking in, went for a walk on the grounds, covered in litter, very disappointed ! would not recommend or stay there again.
July 29, 2014
Rated 5.0 out of 5.0 by wrtaylor Vancouver BC hotel
Excellent hotel great location well kept easy parking, onsite food, Perfect for easy highway access to all of Vancouver's beautiful locations.
July 28, 2014
Rated 4.0 out of 5.0 by sri3440 Vancouver trip with family ... great place to stay
Great place to stay with family. We were there 6 nights in a row, enjoyed the place very much. indoor pool, sauna, etc are great. It was a bit crowded for couple of days, but we felt at home
July 27, 2014
Rated 5.0 out of 5.0 by cofkan great employees and a clean property
everyone was so helpful, the hotel is clean, I enjoyed sitting in the courtyard, this location makes you relax, thanks
July 27, 2014
Rated 4.0 out of 5.0 by lar's great trip
We went by train from Toronto ( the Canadian ) great 4 days but so glad to check into Holiday Inn. Room was very comfortable and the pool and gym a welcome sight after a long train ride. The room was kept spotless. Would recommend this Inn to everyone.
We had a great stay.
July 24, 2014
Rated 5.0 out of 5.0 by ndsci3141 Loved this hotel!
Excellent hotel - a very pleasant surprise.
Our group (9 people) was comprised of a wide variety of tastes and needs... Everyone thoroughly enjoyed their stay and had the highest praise for the facility/staff/amenities.
Churchill's Pub/Coffee shop was the jewel-in-the-crown, so to speak. Fritz, the proprietor, really went out of his way to make us all happy and comfortable.
The pool, fitness room, and lobby were all first rate!
I particularly appreciated having security routinely patrol the parking area. I sincerely wish more hotels would take this initiative.
July 22, 2014
Rated 4.0 out of 5.0 by 11amw Great Lounge
The lobby lounge, Churchill's, was excellent and a neat addition to an HI hotel and suites. The hotel was busy, but there were always places to relax and rewind.
July 21, 2014
Rated 4.0 out of 5.0 by ByrdHouse5 Perfect Location for Tourist Activities
In a heartbeat would stay again for friendliness of staff and location. I am so glad we stayed here in North Vancouver versus Vancouver. Most activities for tourism are on this side of the bridge. It was easy on/off highway to get places in 10 minutes. Staff was extremely friendly, welcoming, and helpful. We exchanged money, asked for food recommendations (perfect!), activity suggestions, and help phoning locally. Only issues were that my bed was horribly uncomfortable (needs replacing BAD). The other bed was fine. Hotel full. Next to us seemed to be the hangout room for multiple families gathering, and they stayed up past midnight talking, laughing. We could hear them while trying to sleep. First night, we tried to ignore. Second night, we called the front desk. Security was up within 5 minutes, and it was handled. Yay!
July 20, 2014
Rated 4.0 out of 5.0 by Pirnaha Family Vacation
Overall a good value. We were not impress with the onsite restaurant. No complementary breakfast. The staff was friendly and helpful.
July 17, 2014
Rated 4.0 out of 5.0 by bellamycl Happy to Come back
We stayed at the Holiday Inn last year and enjoyed it so we choose to stay this year as well. The overall experience was excellent. The room was clean, comfortable and nicely decorated. The lobby was very well maintained and had the feel of a 5 star hotel. The service was very good, staff were friendly and helpful. We would definitely come back.
July 13, 2014
Rated 5.0 out of 5.0 by EddieH18 Comfortable room
Comfortable, quiet room w/separate bedroom. We were travelling with our younger son and having a separate bedroom was great. Great service from all staff we dealt with. We felt that the breakfast was overpriced but quality of food was good overall. Lovely garden and grounds and handy pub and liquor store nearby.
Overall a great stay!
July 13, 2014
Rated 3.0 out of 5.0 by Mooneypilot OK, but...
Good hotel, clean rooms, lots of parking. Don't check in on a weekend, as the front desk staff is untrained. The lounge/bar is cozy and comfortable, but the food there and in the restaurant is diner quality at best.
July 10, 2014
Rated 5.0 out of 5.0 Great Value, great location
Perfect location for families, this property has a decent pool and hottub facility and attached family restaurant. InterRiver Parks are steps away. Can't wait to get back and explore more.
July 7, 2014
Rated 5.0 out of 5.0 by Oldishboy Excellent hotel, but ...
The curtains in the room were not quite wide enough to cover the windows properly, allowing light in during the night. This was a problem as we had travelled from the UK and were 8 hours ahead by our body clocks. Had we been acclimatised to PDT it may have been less of a problem.
Other than that, I have no hesitation in recommending this hotel if you are staying in Vancouver. Great location for the many tourist areas of the North Shore area, and still easy to get downtown.
July 5, 2014
Rated 5.0 out of 5.0 by louis50 The hotel to stay at in Greater Vancouver
This North Vancouver hotel in my opinion is well priced for the value. The rooms are large and clean. The hotel has a wonderful entrance and you are greeted in a friendly manner. The restaurant located in the hotel is good as is the little a pub next to it. Another pub located just outside the door also has great food. The parking is free. There are great walking trails. A Superstore just across the street, a mini market and a pizza shop. The hotel is pet freiendly and a just a few minutes away is a dog kennel called "The Wag Zone" which is fantastic.
Plus getting to downtown Vancouver is just 20 minutes away or go to West Vancpuver. Or go to The Cove with its great ambience.
My wife and I have stayed there many times and we love it..
July 1, 2014
Rated 5.0 out of 5.0 by LynneM Loved Churchill's!
While the room was great and the staff was very welcoming we think that a visit to Churchill's lounge for Spanish coffees, made latte style, was a highlight of our stay and was a wonderful way to end the day . The bartender, who we believe has been there for a few years now, knew just how to make them to our liking. Wish I could remember his name but he's the regular bartender so look for him when you're there. We also loved the ambiance/décor of the lounge and the 40's music being played in the background. It fit so perfectly.
Thanks for making our stay so relaxing and enjoyable. We look forward to being there again.
July 1, 2014
Rated 4.0 out of 5.0 by granny51 Great staff
great staff, helped me with directions and gave me a map
July 1, 2014
Rated 5.0 out of 5.0 Excellent Location, good price
We really liked the location of this hotel. It was only 5 miles further from the Holiday Inn Express downtown but much nicer place. You would still have to use the car if stayed in downtown hotels so no need to pay extra for the location, while you can just relax safely in North Vancouver.
About 5min from the hotel(by car), there is a street with several nice resturants.
It has an easy access to downtown through the bridge or around to Stanley Park. I was afraid that it would be little too far but not at all.
Staff was very nice.
The only thing that I was hoping that the room came with complementary breakfast (the ad was not very clear about and I didn't read it carefuly). No big deal, though.
July 1, 2014