Rated 4.0 out of 5 by 365
Rated 5.0 out of 5.0 by Dave L. Great stay!
I was at this location for work and I was very pleased. The staff was great , the room was very clean and the bed was perfect. My schedule had me coming and going at different times of the night and the staff was always there to open the gate to the lower parking lot because the van I was driving wouldn't fit in the upstairs lot. I would definitely stay here again the next time I'm in Vancouver.
April 21, 2014
Rated 5.0 out of 5.0 by Jim the Personal Trainer A fantastic hotel, tremendous service.
From the moment we arrived the service was second to none. The check-in was very smooth and quick, the room was very spacious with a brilliant 42" TV - better than ours at home!!! The floor we were on was very quiet, no noise from outside or from within the hotel. The cleaner was very diligent, our room was extremely well cleaned.
The Wi-Fi worked perfectly for us, no real delays or losing of the signal.
The fitness suite was well-equipped and easy to use, the photos on the website do not do it justice, I loved using it. The pool is a leisure pool, not one for swimming sessions, but you are on holiday.
Breakfast each morning was very good value indeed, and the staff working there were a real treat(especially Jesse and Marfa - really nice people). The evening staff were equally good, but here special mention must go to Tim the barman, he is a scream, some great one-liners and always keen to offer his take on the world - he really made our holiday. The food in the restaurant is excellent and very good value, the banana loaf is something really special - you must have some!!
The management team were genuinely interested in what you had to say regarding the hotel, and nothing was too much trouble. The tourist information people were also great to have around, they gave us some tremendous holiday tips.
I would strongly recommend this hotel, not only for it's service, but for it's positioning in Vancouver, it's well appointed for anywhere in the city. We shall certainly be coming back in the future.
April 20, 2014
Rated 5.0 out of 5.0 by Bilkel 2 games in one day
Came to Vancouver from Kelowna for both the Whitecaps and Canucks games,booked ahead of time.Both my daughter and I were impressed with the staff as well as the facilities(gym)and the quality of service from the staff.The breakfast Sunday morning was ample and excellent.We will be back and will book with Holiday Inn both Vancouver and elsewhere.An enjoyable experience overall.
April 18, 2014
Rated 4.0 out of 5.0 by Bangalore1 Excellent Staff
Very Noisy downtown. Police and fire truck's blaring sirens spoilt some of my sleep. Typical of any downtown hotels.
Very conveniently located, walking distance from train station, water front and all other attractions.
Friendly staff, comfortable room, and all amenities will take me back to this hotel.
April 16, 2014
Rated 4.0 out of 5.0 by alcurealll Friendly staff
Room was pretty quiet and pretty clean. The mattresses were on the softer side. The location of the hotel is pretty close to the major shopping or dinning area, however there are some sketchy looking people around.
April 16, 2014
Rated 4.0 out of 5.0 by mapleleaf19 View
Did not enjoy the split bathrooms nor the back alley view.
April 15, 2014
Rated 4.0 out of 5.0 by Fafa4boys Nice hotel in good location
Great service in good downtown location. Only con was the parking lot. It's has really tight turns, low ceilings. Scratched the trunk of the car when we opened it.
April 13, 2014
Rated 5.0 out of 5.0 by pmmurph Great Locattion, Great Service, Great Value!
Staff was helpful and welcoming! Appreciated all of their help and service throughout my stay. The location is in the heart of downtown and is located a walk away from dining, waterfronts, Stanley Park and spectacular views of the mountains!
As a Holiday Inn veteran, this is hands-down one of the premier hotels.
April 13, 2014
Rated 5.0 out of 5.0 by 山卡拉威仔 床铺舒适
April 12, 2014
Rated 5.0 out of 5.0 by CamanoTraveler Centrally Located, Clean, Friendly
If you're a tourist on a short trip to see Vancouver's sights like I was, this hotel is a welcome place to stay. Professional
April 12, 2014
Rated 5.0 out of 5.0 by Blueball Accommodating
A family member was in hospital at St. Pauls Hospital. I stayed at the hotel for over 3 weeks. The staff at the hotel were very gracious and helpful. I would never hesitate to stay at this hotel again.
April 7, 2014
Rated 5.0 out of 5.0 by RMichaelW Great staff and location
I have stayed at this hotel quite regularly over the years and have always fround the staff to be extraordinary. They are super attentive to the needs of their guests. In addition, the hotel is an excellent location in downtown Vancouver and suited my business needs perfectly.
April 4, 2014
Rated 5.0 out of 5.0 by miki64 Excelente atención, muy buena ubicación y comodidad.
Me pareció un excelente hotel ubicado en una zona muy favorable para desenvolverse fácilmente. Igualmente, me pareció bastante cómodo y la atención prestada con personal muy amable.
April 4, 2014
Rated 5.0 out of 5.0 by 1234jenny Extremely comfortable bed, excellent customer service
Staff was friendly and efficient.
Very clean rooms.
Excellent food in the restaurant - good prices too!
April 3, 2014
Rated 5.0 out of 5.0 by MF101 Would definitely come back!
Overall the stay was excellent. I found the room to be quite modern and well kept overall. My only issue was that the side room with the double bed (we were in a 'family room') seemed a little outdated compared to the rest of the room and it would become quite warm if the door was shut as the small window in it did not open and there was no way for the A/C to get to it without leaving the door wide open and removing the privacy of anyone in the side room.
That being said, without a doubt I will most likely be returning here for any excursions that I do with friends or family do in Vancouver based on its central downtown location and that it seems to be the most cost effective especially for the quality of stay received.
April 2, 2014
Rated 5.0 out of 5.0 by Sszyq COMING. HOME TO A HOTEL....
I have been coming to this hotel for almost 20 years, and have seen many changes over the years, but one thing is constant- a great many of the staff are still there, a credit to the management! It feels like coming home when I am in town! would recommend this hotel to anyone!!
March 31, 2014
Rated 5.0 out of 5.0 by Susie31 Impressed with room and great location
An excellent choice for a convenient downtown hotel, very clean and courteous staff. Within walking distance to shopping and restaurants. Nicely renovated room with seating area as well which made for a comfortable stay.
March 27, 2014
Rated 1.0 out of 5.0 by Burang Overall Experience
This was the third time I have stayed at this hotel. All three times have not been a pleasant experience.
The hotel needs renovations - very old decor etc.
I am a platinum member and all three times I have had to ask for an upgrades - every other IHG hotel has done it already when I have arrived and also provided a welcome gift (usually water etc). Two of the times I was told there wasn't one available, but when I checked on line as to what was available there was rooms available.
I don't get the feeling that "customer service" is the main objective at this hotel.
March 20, 2014
Rated 5.0 out of 5.0 by Teshss Great Place to Stay.
There is an atmosphere in this hotel that makes it a wonderful home, away from home. The staff are amazing, with such good attitudes and so very helpful. I had a couple of small issues that were solved immediately when I mentioned them...excellent service. An outstanding Manager that is 'hands on'...and meets with Customers, and is interested in what they have to say. I look forward to my next visit at this hotel...and it is hopefully in the near future.
March 19, 2014
Rated 5.0 out of 5.0 by daffy23 Awesome stay, as always!
From the time we arrived until we reluctantly left, we were treated extremely well by the hotel staff. The pool is a quiet area to enjoy as is the lounge. Even though our room was by the elevator, we were able to fall asleep and rest comfortably all night. You could hardly tell you were right in the heart of downtown Vancouver!
There was so much to see and do within walking distance and if you wanted to venture further, the skytrain is an easy walk away.
March 18, 2014
Rated 5.0 out of 5.0 by Culrain Comfortable and adequate
All aspects of the Hotel were of excellent quality for my business needs. I would have preferred a greater selection of gluten free items on the dinner menu
March 14, 2014
Rated 5.0 out of 5.0 by Bennettskis1954 Good Business Hotel
Every year I come to Vancouver at least once and always stay at the Vancouver Downtown Holiday Inn. The Rooms are good, comfortable and with a nice big TV. The bar is friendly and the staff is very accommodating. It is a very reasonably priced hotel, with above average amenities.
March 12, 2014
Rated 5.0 out of 5.0 by BT2104 Business in Vancouver
Nice rooms for businees in Vancouver, balconies although small are a bonus. Parking is handy
March 10, 2014
Rated 4.0 out of 5.0 by dayl comfortable bed, great area downtown
Staff very friendly, would definately stay again at this hotel. Bathroom a little small possibly because of end unit. Very clean and updated decor.
March 9, 2014
Rated 4.0 out of 5.0 by Efren Convenient location, clean and quiet place.
Good place to stay. Good value. Excellent location. Definitely I'll stay here again.
March 8, 2014
Rated 4.0 out of 5.0 by Go Leafs Great Staff and Value
Location was very good, walking distance to all the major sites. The hotel was very clean and the rooms a good size. The staff was very good and the breakfast team was fantastic. Very pleasant and wanted to make sure our experience was enjoyable.
March 7, 2014
Rated 4.0 out of 5.0 by mattHNZ Value for Money
Clean, tidy and quiet so would stay again with no hesitation, good central location as well.
March 6, 2014
Rated 5.0 out of 5.0 by PeterJ232 Convenient location and good value
The hotel is located convenient to most downtown activities. The rooms are nicely renovated although the stairway to the pool and fitness centre could use some freshening up.
March 2, 2014
Rated 2.0 out of 5.0 by Yukon Sue clean but shabby
staff were very helpful and the room was very clean, location of the hotel was stellar - we walked everywhere.
The breakfast from room service was cold and tasteless. The sink was cracked and the wall paper peeling. Walls were paper thin. Fitness facility was good but didn't want to use pool located in the front drive way.
March 1, 2014
Rated 5.0 out of 5.0 by Teshss A Great Visit...Thank You Holiday Inn and American Express
This was a wonderful promotion allowing me to visit your hotel in our own city. While traveling we are often asked for recommendations as to where people should stay, and this is an excellent spot for cruisers...or anyone else visiting the city.
The staff are cheerful
February 28, 2014