Rated 4.5 out of 5 by 114
Rated 5.0 out of 5.0 by Beckers Excellent Service
The Staff at HIE were very accommodating to our needs and we appreciated this very much! Thank you!
December 10, 2013
Rated 4.0 out of 5.0 by douggis Hotel shows some age but friendly/helpful front desk
Overall this was not my best stay at a Holiday Inn express.
Noisy heater kept me awake - reported three times before someone showed to 'fix' it - but was still very noisy afterwards #I gave up dealing with it#.
Refrigerators in some rooms - Mine took 4 requests to get one.
People were great #pleasant & trying to help#. Front desk person finally gave up on service people and brought me the refrigerator herself.
Breakfast was excellent.
Beds were awesome - Thanks for both firm & soft pillows!!
Very clean hotel and their new parking facilities look like they'll be great.
Please note: I would've preferred the Staff/Service rating to be split
December 9, 2013
Rated 5.0 out of 5.0 by BabyGrandma Excellent overall experience
Staff was most helpful and accommodating and the bed great, very comfortable and with pillows I wanted to take home. Breakfast was surprisingly diverse and satisfying for a complimentary breakfast. This would not be my idea of a destination hotel but definitely ideal for a park and fly vacation.
December 4, 2013