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Rated 4.6 out of 5 by 515 reviewers.
Rated 5.0 out of 5.0 by Brand New Very Clean The hotel is a great option in Richmond if you need to stay near the airport. We had a car so we drove to the train station to go downtown. The hotel is in a very quiet location, very clean new rooms, rooms are large and bright, beds are comfortable, The common area,is clean. Wifi is great, I would recommend anyone to stay there. September 3, 2015
Rated 5.0 out of 5.0 by clean hotel the hotel is very clean and comfortable. the room vary very neat and clean the spa was great. the breakfast was good and the people flowed thru quickly. the staff in this area keep it very clean September 3, 2015
Rated 5.0 out of 5.0 by Karen YEG Great quality and price. The free shuttle from the airport was appreciated and we had a very personable driver--he even helped us to arrange a taxi to the cruise terminal the next day. The room was great and we had plenty of choices for breakfast. There was a handy restaurant and movie theatres nearby, and the pool also helped to keep us busy. All of the staff was very pleasant and helpful. We arrived during the shift change for shuttle drivers so it took a bit longer to arrive on pickup than it usually does, but it all worked out in the end. We would definitely stay here again. August 31, 2015
Rated 5.0 out of 5.0 by A Great Intermediate Stay between U.S. and Vancouver Highly recommend this facility. It is convenient to get here from Canada 99. August 31, 2015
Rated 5.0 out of 5.0 by Extremely satisfied Arrived at hotel very late at night, received very warm and friendly welcome. Staff were extremely helpful and efficient, our double queen room was modern, adequately spacious, spotlessly clean, and well equipped. Breakfast area was a little busy and crowded, but food was of a high quality. Free airport shuttle. We'd definitely stay here again. August 29, 2015
Rated 5.0 out of 5.0 by Great Stay Excellent - very attractive property, would stay here again August 25, 2015
Rated 4.0 out of 5.0 by Overall experience We arrived late and had to leave early, 4am, so did not fully use the property and amenities. It was much further from the airport than I had thought when I had booked. the shuttle driver in the morning was very good and getting us delivered back to YVR. In fact she was a great employee for the property- good at checkout and for delivery. My comment on not being recognized as an IHG loyalty person was because I did not have my number and PIN with me when I booked. I was able to retrieve it from one of your ads so provided it at check-in. It was entered, but w/o recognition. August 25, 2015
Rated 5.0 out of 5.0 by Nice place Very comfy! I would recommend this hotel if coming to the Richmond area. August 20, 2015
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