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Rated 4.6 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Always a great experience I've stayed at this hotel multiple times in the past 2 years. I always had a great experience. The hotel has expanded to have more rooms and staff. My only suggestion is to train the new employee (front desk) better. I was having such a hard time booking rooms by phone. One of the front desk staff taking my call was having difficulties to understand me and vice versa. She ended up not booking my rooms correctly. Fortunately, this matter was resolved when I checked in. August 25, 2014
Rated 5.0 out of 5.0 by Last minute, great for the ferry Stayed in an executive room, very roomy with a separate lounge at at similar price to what we paid elsewhere for a room only. Very new and comfortable and decorated to a high standard, we stayed in the new wing. Staff were pleasant and helpful. Breakfast room was comfortable, very clean, food was good with a good selection. Great to catch the early ferry. August 23, 2014
Rated 5.0 out of 5.0 by Great hotel We had a wonderful stay at this hotel. The only suggestion I would make is to give more hot food variety for breakfast. During our 4 day stay we got tired of eating the same hot items which were potato, sausage, and egg patties. It would be nice to have different items every other day or even same items but cooked differently. August 23, 2014
Rated 3.0 out of 5.0 by Best Hands Down Best Holiday Inn Hands down! We stay in hotels for work over 180 days a year. This has been the best location based on the room and the interior and exterior of the location. It feels and looks like a new high end hotel. The next night we paid 3 times the rate for 1/4 the room, comfort and high end feeling that we felt in the rooms at the Holiday Inn during our stay. Can definitely use some improvement in the staff. Not clear on who was holding what titles behind the desk. The customer without any doubt came 2nd during our experience interacting with them. Unfortunately It gave us all an experience to share with others. August 22, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable Great place to stay for combination hockey camp in Richmond and Vancouver area sightseeing. August 21, 2014
Rated 4.0 out of 5.0 by Great place Rooms neat. Busy area yet rooms are quiet, peaceful and in excellent condition. Gym is good. I will definitely be back August 20, 2014
Rated 4.0 out of 5.0 by A great sleep, friendly staff, clean rooms The Holiday Inn Express and Suites Riverport Richmond exceeded my expectations. The hotel was very clean, there was plenty of room in the suite, the breakfast was very good with many choices, and the staff was very friendly. The kitchen was a great convienence and the location, although it seemed a bit remote, was conviently located near a movie theatre complex, restaurants, and grocery stores. I'd recommend this hotel. August 20, 2014
Rated 5.0 out of 5.0 by Home away from home Great place to stay .......... highly recommended ! August 19, 2014
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