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Rated 4.6 out of 5 by 191 reviewers.
Rated 3.0 out of 5.0 by great hotel but too far from YVR This is a very nice hotel with responsive staff and great creature comforts. However, it is advertised as near YVR airport which it is NOT - at least 20 minutes each way. Also there is not much is the way of dining nearby - just a movie complex with fast food. August 18, 2014
Rated 5.0 out of 5.0 by good value The free airport shuttle was the first nice thing we experienced. We had thought to stay downtown, but this free shuttle made the difference. However, it did mean that we had to take a taxi into town and back at about $30US each way. The other thing to consider is the free breakfast buffet, and the other more expensive hotels do not offer this. It probably amounts to the same money if you are going to go downtown, i.e. whether to stay at a more expensive hotel or to stay near the airport. For me, this was fine for two nights. The rooms were nice and clean and the beds comfortable. Outstanding staff. There is a huge movie theater complex just across the parking lot. We did not use it, but did use one of the restaurants near there and the food was quite good. We were able to eat on the outside patio. Nice! August 18, 2014
Rated 4.0 out of 5.0 by Tas The Hotel is good and maintained a pleasant environment, the only thing we observed is some smell outside the premises, coming from Alberta we struggle to park our SUV in a proper parking spot. Rest of the stay was good and we love and recommend others to choose Holiday-Inn Express Hotel Chain. August 18, 2014
Rated 4.0 out of 5.0 by Excellent hotel as advertised Recently came back from a vacation to the Pacific Northwest including Vancouver. The stay at this hotel was as advertised. The facility and room were new and clean, as pictured in its website. The breakfast was fair with both hot and cold choices, but not as varied as some other, albeit more expensive, establishments. Anything not out (i.e.-hard-boiled eggs and blueberry yogurt) was quickly brought out by the staff upon request. The gym could be better equipped by adding free weights. Although it is located in a remote area in southern Richmond, it is adjacent to an entertainment complex and a quick drive to the Richmond Chinatown area. I would definitely recommend this hotel to visitors in the Vancouver area. August 18, 2014
Rated 5.0 out of 5.0 by Modern We booked a 1 bedroom queen suite. Our room was very modern, clean August 17, 2014
Rated 5.0 out of 5.0 by Relaxing Stay We drove for 13 hours & at the end we were welcomed with Smiles! The room was clean & beautiful....great choices of breakfast items! We were with 12 other family members on a Cruise Vacation. We were all able to leave our 6 cars in the parking lot while we were cruising....great Location too! August 17, 2014
Rated 4.0 out of 5.0 by Nice Hotel Enjoyed our stay, breakfast bar had a great variety and the hotel staff at booking in were very good. At departure the our hotel staff had problems operating the computer but then another staffer helped out and corrected the problem. August 17, 2014
Rated 4.0 out of 5.0 Vacation in Vancouver Over a good stay but could have been better if the staff was proactive and breakfast was catered in full with some additional dishes. The quality of pillows need improvement and it would have been nice of the oven and washing machine was added to the suite and the living area had more lights in it. August 15, 2014
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