Rated 4.5 out of 5 by 85
Rated 5.0 out of 5.0 by Ger2 SeaFair tournament
Great stay, amazed on how well the hotel was run during all the hockey teams coming and going during the weekend. Very accommodating to each and every team staying throughout the weekend.
November 16, 2013
Rated 5.0 out of 5.0 by Cuffy101 Good Experience
We stayed for two nights as our grandson was in a hockey tournament in the Ice Complex next door. We found the rooms were well presented, the mattress was very comfortable . The only noise was from the fan on the room heater. That's to be expected if rooms are individually heated. The staff and service was very cordial. We were allowed to have a late checkout. The continental breakfast was very good. Eggs, pancakes, sausage, potatoes, and of course a variety of other breakfast food including bagel, sticky buns, coffee, juice and cold cereal. The site is particularly good for those who have a tournament in the Ice Complex. It's no more than a 100 steps to the arena. Around a very good experience.
November 16, 2013
Rated 5.0 out of 5.0 by showtimeFC Great Stay
First time staying at this hotel and it was again a great stay just like any other holiday inns. Friendly staff and service. They know how to treat their platinum members! Nice free gift (water and chocolate) and free upgrade to a nicer room. Room was clean, comfy bed, breakfast was ok, nothing special. Recommended. I would definitely stay here again.
November 4, 2013
Rated 5.0 out of 5.0 by lyly very friendly and helpful staff
Upon checking out, we found out that our key fob could not open our car door. Since our insurance covers roadside assistance, I tried calling but my cellphone could not connect to them, tried several numbers and received the same results. I went to the front desk and started explaining that I think I left lights running and drained car battery; Emily immediately called other staff to see if they can help jump start our car. I told her that we will have to get a lock out service first and I was not able to complete the call to our insurance company. She asked for the number and called them for us on desk phone and was able to connect. She was patient while I spoke to our insurance agent in the states and the agent called a local towing company to help us. We were able to continue our journey after a tow truck showed up in about half hour. We are grateful for the assistance we received from Emily and other staff, and very impressed with her helpful attitude and quick action.
October 31, 2013
Rated 5.0 out of 5.0 by Firemike404 Great stay
Never used this holiday until this stay. Staff was friendly and helpful, room was clean and beds comfortable. Will stay here again when in the area for business over my other normal property. Great value with the Tim hortons package. Keep up the good work.
October 26, 2013
Rated 5.0 out of 5.0 by Jaws101 Spacious Rooms
Awesome staff and spacious rooms. Pool and exercise room as well
October 23, 2013
Rated 5.0 out of 5.0 by Jaws101 AWESOME staff
Awesome housekeeping staff and Execeutive houskeeper Sarah bent over backwards to make sure our room was always immaculate even when we did not go out till late every day
October 23, 2013
Rated 5.0 out of 5.0 by HockeyMom5 Great rooms and exceptional service
Had a wonderful 3 night stay at this hotel. Stayed here for a hockey tournament. Staff went above and beyond to make sure our group was well taken care of. Provided a room for players to store their gear and a room for socializing in the evening. Service was excellent at check-in, check-out, and throughout our stay. Staff was very understanding of our energetic players and the activity that comes along with them :) All-in-all, an excellent stay! And, the convenience of being right next door to the rink is unbelievable. I didn't have to move my car all weekend! Teams at the arena kept asking how we were so lucky to get rooms right next door. You can't beat it!
October 18, 2013