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Rated 4.6 out of 5 by 376 reviewers.
Rated 5.0 out of 5.0 by Great Experience We arrived on Family Day weekend just to catch the premier of an Imax 3D movie in the Riverport Complex. We were we blown away by the number of other family activities right at our doorstep. The hotel itself is everything you've read about and more. The front desk were efficient and friendly, making sure we knew where everything was. Hat's off to whoever is training them because 5 minutes after we'd unpacked we got a call from the front desk just to see if we 'required anything!' The quality and price of a room with two queen beds and a separate living room with a queen pull out couch beat anything in the city hands down. The complimentary breakfast buffet had something for everyone. We're looking forward to a longer stay next time. Happy Kids = Happy Wife = Happy Me! February 24, 2015
Rated 5.0 out of 5.0 by overnight getaway and fly Due to our overnight flight schedule we needed a one night stay. We chose this hotel because it offered a 24 hour free shuttle pickup and drop off, complimentary breakfast, pool and hot tub. We were absolutely delighted the room was modern and so clean. We felt so comfortable and relaxed. We will definitely be back. Thanks! February 24, 2015
Rated 4.0 out of 5.0 by modern very cozy room Bed was cozy, great jetted tub, flat screen tv. Clean room at a good price February 23, 2015
Rated 4.0 out of 5.0 by Great Breakfast ! Spacious room. Huge shower. Lovely hot breakfast included. Free airport shuttle. Great location for either ferry. February 22, 2015
Rated 1.0 out of 5.0 Terrible Service Arrived at YVR at 11:30 at night. The Holiday Inn Express shuttle said he was full and just a taxi and the hotel will pay. Arrived at the hotel and they refused to pay saying that shuttle is only for the other to Holiday Inn properties in Richmond. They have a shuttle service but only once an hour and there is no restaurants. Stay away from this property! February 21, 2015
Rated 5.0 out of 5.0 by Great stay Loved the new look and design of the Holiday Inn Express. Everything was clean and modern. Had great service in all areas. February 19, 2015
Rated 5.0 out of 5.0 by Excellant Staff and Service The entire staff were friendly and helpful. It was a stressful time for my wife and I due to family commitments and your reception staff were extremely helpful in assisting us both. Their attention to us and concern was totally beyond what we expected and was delightful. This made our trip much more bearable in the circumstances. The obvious helpful attitudes were an result of good people with excellent training in developing their talents to great levels of concern and service. Well done in selecting the right staff and providing the right training. Thank you February 16, 2015
Rated 4.0 out of 5.0 by Business trip In west Richmond the hotel selection is limited and this hotel has restaurants and a movie theater in walking distance. the fitness room is small but there is a community center next door. February 16, 2015
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