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Rated 4.6 out of 5 by 297 reviewers.
Rated 4.0 out of 5.0 by A great stop after a late flight We stayed here after a late-night flight into the Vancouver Airport. It was very comfortable and the staff were very friendly. October 11, 2014
Rated 5.0 out of 5.0 by Convenient location , friendly staff A little off the beaten track , but quiet surroundings are nice sometimes. Close to Richmond Ice Centre and huge movie theatre and other activity centres . Lots for the whole family . October 9, 2014
Rated 4.0 out of 5.0 by Nice place, recommended! Enjoyed our stay here. The hotel is quite new and nicely appointed. There are LOTS of things to do within walking distance - bowling, skating, aquatics, Silver City movie theatre, restaurants, brew pub and more. Oddly enough, no liquor store within walking distance. Also, no place for breakfast nearby other than the 'continental' offered by the hotel, which was 'ok' but no better. It was fine for a free breakfast, but I would rather pay $10 - $15 for a 'real' breakfast of my choice. Rooms are nice, we had a suite with kitchenette. Included large fridge, dishes, kitchen sink, countertop, etc, but the only way to cook anything is by microwave...:-/ October 9, 2014
Rated 5.0 out of 5.0 by beautiful room I am very satisfied with all of the accommodations of this beautiful hotel. Thank you October 7, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable, and easy parking at no cost. We stayed three nights at this property and I would rate it as exceptional. From the staff, property and services rendered to us was more than we expected. We are an old senior couple enjoying the Vancouver area prior to a cruise. They arranged transportation to the terminal. We highly recommend this property to families and seniors. We will definitely stay at this property in the future. October 7, 2014
Rated 5.0 out of 5.0 by WOW ! Super Great !!! Staff was super friendly, helpful, and comforting. We had issues with transportation to and from our cruise ship and the staff of this hotel organized everything for us and looked after our problems. They went out of their way to be supportive when they really didn't have to be. The hotel in itself was great and we loved our stay !!! October 7, 2014
Rated 4.0 out of 5.0 by Room service A little bit difficult to discuss some issues with the maid cleaning the room. For example, I requested more coffee and coffee mate which were not provided at the end of the day. October 6, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service Excellent. I enjoyed my stay at this hotel. I recommand this hotel for other who have plan to stay at Riverport BC. October 6, 2014
Rated 5.0 out of 5.0 by great service service with a smile and well trained staff. truth in advertising we got exactly what we were promised October 5, 2014
Rated 5.0 out of 5.0 by we had a great experience The hotel manager, Alex, is very helpful with me questions and help addressing my requests. They don't have airport shuttles in the late night but reimbursed our taxi costs. The room is very clean. It is a little out of the way from the airport, but we enjoyed the stay. September 30, 2014
Rated 5.0 out of 5.0 by Start and end of our European Cruise On a previous stay, I forgot a jacket in the closet. Staff on this stay went out of their way to locate it and return it to me at my home address. September 28, 2014
Rated 4.0 out of 5.0 by Good times We had a good time at the hotel, the cheking agent was really helpful and great me with a smile. The house keeping team was always willing to help and great us. September 27, 2014
Rated 5.0 out of 5.0 by Great Start To My Vacation The HI-Riverport was a 5 star beginning to my vacation, from the shuttle pickup at Vancouver International Airport to the drop-off at Holland Cruise Terminal downtown Vancouver the following day. All the staff went out of their way to make our stay the best. Our stay was everything we expected and more. Restaurants are within walking distance so no need for a taxi. II would highly recommend this hotel to everyone and especially those sailing on a cruise out of Vancouver. HI-Riverport takes all the stress out of arriving at the ship on time. September 27, 2014
Rated 5.0 out of 5.0 by overall stay very good in every way, great staff and nice rooms September 26, 2014
Rated 5.0 out of 5.0 by EXCELLENT PLACE Very clean Hotel and Great staff . Extremely helpful. Thanks Karen(Manager) & Alex. September 26, 2014
Rated 5.0 out of 5.0 by Excellent one-bedroom suite The room I stayed was a brand new one-bedroom suite with high ceiling, nice color coordination and decor, nice kitchen arrangement, just like a homey apartment. The bath room sink is not enclosed which is a plus for two or more people. The closets and cupboards are modern. It was very impressive, and will definitely come back whenever I can. Breakfast and parking were all very nicely arranged. Only WiFi needs improvement! September 26, 2014
Rated 4.0 out of 5.0 Enjoyable stay, clean room, friendly staff Myself and my family had an enjoyable stay. The suite we were in was very nice (clean and spacious). The staff was very friendly, as usual. We've stayed here a number of times. It was nice to see a larger breakfast area but I still think they need to make it bigger. Breakfast was very crowded. Would also like to see a better in-room wifi service. My 'able to relax' score is due to travelling with my young kids and is not meant to be a poor reflection on the hotel! September 24, 2014
Rated 4.0 out of 5.0 by Clean and new Great rooms and hotel. Everything seemed newly done up. Convenient location from the airport and short 20 min drive to the city Breakfast is the North American standard Holiday Inn food. Not the best things for you September 24, 2014
Rated 4.0 out of 5.0 by a great price for a great room You likely won't be disappointed by choosing this hotel for your next stay in the Richmond area September 24, 2014
Rated 4.0 out of 5.0 by Great hotel experience Room and services were wonderfull. Staff was excellent & in assisting with direction to events. Lobby was little crowded at times with high occupancy, but overall our stay was excellent. It is located a little out of town or the airports, but we loved our stay. September 23, 2014
Rated 4.0 out of 5.0 by Stay and Fly Our favourite hotel for stay and fly. Staff very helpful. September 23, 2014
Rated 3.0 out of 5.0 by Bitte beim Checkin trotz IHG Member ignoriert Nach sehr langer Autoreise bat ich beim checkin zur Erholung um ein ruhiges Zimmer. Sofort zugesagt. Leider war Zimmer ebenerdig, alle Fenster auf gleicher Hoehe wie die PKW`s. Scheinwerfer alle in Zimmer. Umgebung der Zimmer waren 70% technische Raeume. Entsprechend laut. Der Checkin Clerk war bei Reklamation noch ueberheblich. Das war von 7 HI waehrend der Canada Alaska Reise die negativste Erfahrung. Zimmer sauber, modern aber eher wie Buero als Suite. September 22, 2014
Rated 5.0 out of 5.0 by Good Stay for one night. We needed a hotel near the airport for one night, and were surprisingly satisfied with the cleanliness and overall experience at this Holiday Inn. September 20, 2014
Rated 5.0 out of 5.0 by Would stay again Great location, very clean and the staff is extremely helpful. September 19, 2014
Rated 5.0 out of 5.0 by Great Value and Hotel Great experience ............................................................................................................................................... September 18, 2014
Rated 5.0 out of 5.0 by nice place nice tidy rooms comfortable bed, very relaxing atmosphere September 18, 2014
Rated 5.0 out of 5.0 by Amazing Service The staff were incredible. I made mistake with booking this hotel. I thought it was closer to the skytrain. So getting to and from the sky train was a challenge but the staff were very accommodating. Helped me figure the best way of transport and even picked up the taxi bill. Shuttles were fast and friendly. Breakfast was very busy, food was average. Staff did there best to keep shelves stocked. Location is great for entertaining preteens, movie theatre share the same parking lot! Old Spaghetti Factory in walking distance. Plus others that we just did not get the chance to use. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Stay - As Usual Whenever I am visiting this area - whether for work, leisure or to connect with a flight, my family and I always stay at this hotel. You can expect consistency, whether it be in the service of the staff, the state of the rooms, or the general cleanliness and positive feelings of the hotel. Staff are friendly and helpful and the breakfast services are great compared to what other hotels offer. I recommend this hotel to anyone who is looking to stay in the area. September 17, 2014
Rated 5.0 out of 5.0 by great as always great staff. comfortable beds.good rest. I made a mistake with our reservation.Res. Mgr.? Karen corrected it and it made a big difference in our comfort for that night. :) September 17, 2014
Rated 5.0 out of 5.0 by Overall Great! The hotel from top to bottom was great. The staff, room, common areas, pool, and more were great. We were pleased with everything! The stay was quite worth the money we paid for a King Suite. The only thing I can find that was not perfect was the rating of the pull out mattress my children slept on. It could have been a tad more comfortable. September 16, 2014
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