Rated 4.0 out of 5.0 by gerald2002 enjoyed room upgrade
Shower curtain needed to be washed had a very bad smell
May 14, 2013
Rated 2.0 out of 5.0 by BusinessTraveler38 Road noise
I would recommend ear plugs when staying at this hotel. It is conveniently positioned along the interstate; however, there is was an excessive amount of road noise in my room.
May 9, 2013
Rated 5.0 out of 5.0 Very friendly and accommodating!
My husband and I live in the area and were displaced from our apartment after water damage from a water heater leak.
We went to the Holiday Inn Express down the road and were very thankful for the courteous staff member who met us at the front desk.
Our return to the apartment was pending its completion by the maintenance staff, so we were unsure of how long we would have to stay. We made the hotel personnel aware of this and they were very understanding.
We were especially impressed when they allowed a last-minute late check out because the apartment staff called to tell us we were ready to go back home. At the time I was making the request for check-out, it was nearly 2 hours after normal check-out. There was not hesitation from the manager. They could have said no to charge us for an additional night, but instead were very understanding.
My husband and I were happy to see the excellent customer service, which, so often, can be very hard to find!
April 25, 2013
Rated 3.0 out of 5.0 by Sparkplug Not clean, service was good
I have stayed in many holiday inn express hotels and this one does not meet the standards.
It has all the potential but needs to be cleaned.
Hallway carpets were stained.
The first room we were put in had a bad smell
The second room the smell was masked with fabrease
I am sorry to say I cannot recommend this hotel
April 22, 2013
Rated 3.0 out of 5.0 by Suprmnx Too Bad the Minotrity Rule
In General the hotel is nice and clean and the staff is friendly and helpful but this property still allows smoking so no matter what floor your on you can not escape the smell!! For the money paid the rooms are nice and location is okay with reference to the area but the staff had no idea of locals for dinner or movies in the area.
April 21, 2013
Rated 5.0 out of 5.0 by duane10010x almost like home
We arrived late, and the night manager was wonderful, she provided us bottles of water and chips (priority club member), mad sure we had everything we needed and was comfortable in our room.
The breakfast was wonderful.
April 15, 2013
Rated 5.0 out of 5.0 by Audrey57 Another great stay!
This hotel is another fine example of the Holiday Inn Express chain. We were not disappointed at all and enjoyed our overnight stay.
April 8, 2013
Rated 2.0 out of 5.0 by Poikl Disappointed
Upon arrival we were given a smoking room after reserving a non-smoking room. Tried to call the front desk and no one answered the phone, so we lugged all our luggage back down to the front desk to notify the desk clerk. She did give us a non-smoking room as per our reservation but offered no apology for the inconvenience.
Also our room on the second floor had ants crawling along the floor in the bathroom. Have stayed here several times in the past, but don't think we will be returning.
April 2, 2013