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Rated 4.4 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Great Stay We enjoyed our stay. The room was spacious, clean and attractive. The breakfast was fresh with a good variety of hot and cold breakfast foods. The staff was helpful. I would gladly recommend this hotel to others. September 1, 2014
Rated 5.0 out of 5.0 by Exactly what a traveler needs This property was a very nice place to stay. The staff was helpful and professional. This is what all Holiday Inn Express properties should strive to achieve. Thanks for a great stay. August 31, 2014
Rated 5.0 out of 5.0 by Hotel Snob! A hotel does not have to be expensive for this "Hotel Snob" but it needs to have friendly staff, exhibit cleanliness throughout, and above all have comfortable beds and impressive rooms....this hotel met all expectations! So glad we chose to stay! August 30, 2014
Rated 4.0 out of 5.0 by clean and comfortable as always The room was very clean. The bed and pillows were very comfortable. The traffic noise from the highway was not much of a factor. There was a lot of commotion upstairs at 1:30 a.m. but some people have no respect for others. The breakfast buffet was as good as I've had at any Holiday Inn property. August 29, 2014
Rated 4.0 out of 5.0 by Wonderful Stay This is the second time we stayed here and it was great both times. Great price and the breakfast included is a time saver. Clean rooms, friendly staff could not ask for more. August 28, 2014
Rated 3.0 out of 5.0 by good value It was a nice touch when we arrived that they offered us water bottles and chips being an IHG member. The kids liked the treats! The facility was nice but our tub had a weird stain in it and I had to ask for towels for the exercise room and pool areas because those were not replenished regularly. Front desk staff were nice but not overly friendly. Breakfast was your usual free hotel breakfast. It would have been nice to have a healthier cold breakfast cereal choice. We were pleased that they did offer turkey sausage patties as a healthier alternative to bacon and sausage links. We did have a room close to the highway. You could hear traffic but it wasn't too bad. August 25, 2014
Rated 5.0 out of 5.0 by Great stay all around This was a great stay after traveling all day. Both the night staff as well as morning staff were very pleasant and helpful. The hot tub was great after a long day behind the wheel.The breakfast items choice was great with all hot or cold as appropriate. i will stay here again if my travels take me nearby. August 25, 2014
Rated 5.0 out of 5.0 by Excellent staff Upon arrival the elevator went out of service. The front desk clerk attempted to reset the operation of the elevator but was unable to do so. At that point she offered to help with my luggage if I so wished. Room and halls were very clean August 20, 2014
Rated 5.0 out of 5.0 by very nice accomodations Room was really clean, breakfast was very good. We used the hot tub and pool, both very nice. August 17, 2014
Rated 5.0 out of 5.0 by Excellent hotel worth the extra few miles My family and I stayed here for two nights while visiting family. The hotel was very clean nicely decorated. We stayed in one of the executive suites, which easily accommodated the five of us. They slightly changed the breakfast menu every morning, and that's always appreciated. Food quality was excellent. With my family in Hebron, dinner in downtown Cincinnati, and a trip to King's Island, the trips back and forth to the hotel were a little long than I'd prefer, but the quality of the hotel and value of the room were well worth it. I'd definitely consider this hotel for a future trip. August 17, 2014
Rated 4.0 out of 5.0 by good place to stop Nice and clean. Was a quiet place and breakfast was good. the area was sparse. Had to go back up the road to find a place to have diner that wasn't pizza or Chinese. But over all I was happy to stay there and would do it again. August 15, 2014
Rated 4.0 out of 5.0 by unfriendley front desk unfriendly greeting at front desk. Seemed to be agitated that I was there. First words were "Got-a reservation"? August 13, 2014
Rated 4.0 out of 5.0 by Prototypical Holiday Inn Express Usually stay at this property once or twice a year during our vacation travels. Meets or exceeds expectations every time. August 12, 2014
Rated 5.0 out of 5.0 by Really great place to spend the night This was one of the cleanest, friendliest hotels I've ever stayed in. The room was amazingly clean with a very comfortable bed. The attention to cleaning detail was great, I couldn't find any sign of dirt, even in the corners. The towels were soft and fluffy, there was a great variety of pillows to chose from, and breakfast was great. I will definitely stay here in the future. August 8, 2014
Rated 5.0 out of 5.0 by Very nice Stayed for one night while traveling back from TN Smoky Mountains. Hotel appears to be only a couple of years old... if that. Room was great, front desk staff was very helpful. Only small negative would be the free breakfast; selection was a bit lacking and pans were frequently empty...but then again, there were evidently several groups of baseball teams staying that weekend, so activity in the breakfast area was very busy. Would choose this location again in the future, should our travel plans have us in the area. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great room and comfortable bed. Everything was nice and clean and fresh. Good breakfast with a nice variety. August 6, 2014
Rated 2.0 out of 5.0 by Toilet not workng - plugged Would have been a nice stay if it wasn't for the fact that we had to plunge our own toilet to use it properly. Doesn't the people who clean the rooms ever check such things? August 4, 2014
Rated 5.0 out of 5.0 by meeter The Facility was great - the room was neat and clean. the Lighting a bit low for a senior citizen. i would stay again if I travel that way. Saff was helpful. August 4, 2014
Rated 5.0 out of 5.0 by Perfect stop-over We were very pleased at this hotel. They should have a sign on the main road directing you to the hotel though. my GPS helped since it is off the main road. The hotel was very clean and the front staff was very pleasant and informative. We stayed in room 102 and it was a large, comfortable room, the bathroom was big and roomy with nice fluffy towels. Everything worked well in the room. The breakfast area was nice and clean. The variety and freshness of the food was excellent. All the staff I came in contact with was very pleasant. August 1, 2014
Rated 3.0 out of 5.0 by Misrepresented location We reserved this hotel because we were visiting a local attraction and it was listed as nearby...well, their definition of "nearby" and ours were different. We were "28 min" from the attraction, but we refer to nearby as 10-15 min. This was disappointing but we got over it. However, I won't get over the front desk clerk being very rude to my 6 yr old fro leaning on the counter. The breakfast was one of the worst tasting "free" breakfasts we've ever eaten at a hotel. The redeeming quality was the cleanliness of the room, friendly check out clerk, and overall appearance. As long as you are just passing through and aren't traveling with an active small child, you should enjoy your stay just fine. July 31, 2014
Rated 5.0 out of 5.0 by Great hotel, friendly staff The rooms are the best. The breakfast is great, has a great selection and is kept fresh. The only improvement I would make is the hot tub. It was only lukewarm and the water was not clear and no bubbles from the jets. Overall, though, a really nice hotel. I plan to continue to use this hotel. July 29, 2014
Rated 4.0 out of 5.0 by It's OK The guests who go to Reds game will check in midnight which means you have to give a new pass word for internet using. Don't forget it!, because pass word will change midnight. We (guests) know that, but front desk person don't realize that. July 28, 2014
Rated 4.0 out of 5.0 by front dest Front desk help need more training on hospitality. I wasnt recognized as a Platinum Member,very disappointed. July 22, 2014
Rated 1.0 out of 5.0 by No working vending machines on 2nd or 3rd floor & Not enough seating at breakfast. My husband is a diabetic and I will take it up with Customer Care the response I received from the front desk when I reported the urgent need to have a working vending machine available on my floor. I couldn't believe my ears. Also, while the food at breakfast was fine, many of the guest left to find breakfast outside HIE because there was no where to sit and the staff didn't seem to mind seeing guest standing around with plates of food in their hands and eating while waiting for others to finish their breakfast and leave. What a mess at my hotel of choice! I have never had a stay that made me as angry as this one and I was traveling with my husband along with a 5, 6 and 7 year old. I thanked God several times that I was able to seat the boys by another guest giving up his chair so I could have the three boys at the same table. July 20, 2014
Rated 5.0 out of 5.0 by Creation Museum Trip My family and I stayed at the Holiday Inn Express while we visited the nearby Creation Museum. The experience was great. It was conveniently located close to a movie theater and many restaurants. The service was great and everything was clean. The hot tub/spa was wonderful, but the pool was VERY COLD! We would return again, and we are very selective about where we stay. July 16, 2014
Rated 4.0 out of 5.0 by Nice, friendly service We had an unexpected car breakdown while traveling. This was the closest hotel and that worked well because I am an IHG member. I was happy that it had a suite as we were 2 adults and 3 children. Also, having a pool helped keep the kids occupied. Breakfast in the morning was nice. Good coffee. The only problem was trying to keep an even temperature in our room. It was either too warm or too cool. July 15, 2014
Rated 4.0 out of 5.0 by Room smelled of cigarettes Everything was great except that our room smelled like someone had been smoking in it. July 14, 2014
Rated 5.0 out of 5.0 by clean rooms The lobby area and rooms were clean. Enjoyed the swimming pool and spa. Breakfast was very good with good variety and choices. July 13, 2014
Rated 5.0 out of 5.0 by Welcome respite to holiday traffic We needed a last minute reservation and we made our reservations on line. We needed to switch rooms upon check-in, as I thought I'd reserved the extended King instead of the regular King suite. The clerk eventually got us what we needed, but seemed a bit stressed and confused - no one appeared to be waiting. When I came back for change for the vending machine (a pain!) I waited for over five minutes before I realized she was behind the counter playing on her phone. It was fine, she did help. Just wasn't what I would rate as excellent. When we checked out at 6am, the overnight clerk was there doing the same thing. Maybe they should put a bell on the counter... July 13, 2014
Rated 5.0 out of 5.0 by Short but nice stay We attended the Nascar Race at the Kentucky Speedway. We did not spend a lot of time at the hotel before the race. After, we were too tired and it was too late to visit any of the amenities. Maybe next time! July 3, 2014
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