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Rated 4.2 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 Professional Staff and Courteous Service My experience was more than I expected. From the time we arrived the front desk greeted us in a timely manner and were very professional. The room was ready and prepared, clean, and well-stocked with the amenities promised. All questions were answered in a warm and friendly manner. Check-out was as wonderful as the check-in experience. If for nothing else I recommend this hotel for its professional staff and its hot continental breakfast. The stay made my traveling experience well worth the wait. This was my second stay at this hotel. The experience was truly excellent and of modest cost. December 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed, friendly service Good hotel. The bed and the breakfast were standard Holiday Inn Express level. Good location - easily accessible from Interstate. December 16, 2014
Rated 5.0 out of 5.0 by Great Service! I stayed at this hotel 4 times since August of this year. It is easy to get to from the interstate, and is close to many restaurants and shopping. The staff was friendly and very helpful every time. I will definitely use this hotel for future stays. December 8, 2014
Rated 4.0 out of 5.0 by Nice stay Always an easy stop no problems and a friendly staff. ACs will need work int he future but worth the stop December 2, 2014
Rated 2.0 out of 5.0 by Sleepless in Ridgeland The train comes at all hours. 2:20am, many loud blasts and then all quiet for the 5:00am new blasts. Difficult to sleep with far too many trains during overnight hours. Not much the Hotel could due but for the rates paid not acceptable. November 18, 2014
Rated 1.0 out of 5.0 Won't stay here anymore I stopped staying at this express over a year ago because of poor service. Thought I would give it another try this year. Both times the coffee pot In my room was missing parts to make a cup of coffee. I'll look elsewhere for lodging in the Jackson area. November 17, 2014
Rated 2.0 out of 5.0 by Dirtier and not maintained as well as others in the chain The hotel was typical of the Express chain except that the common areas and halls were not well cleaned and maintained. The room was fine on check in. The front desk staff was very pleasant and accommodating but the maid service did not complete their service of the room after our first night. They simply removed the used towels and there was evidence they had been there but nothing else was done. Additionally, the toliet leaked leaving water on the floor of the bathroom. Breakfast was good. The hotel felt secure and it served the purpose but for the price paid I'd look elsewhere should I go back to the area. November 17, 2014
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