Rated 4.1 out of 5 by 295
Rated 1.0 out of 5.0 by Mike Davis Filthy
When the first interaction with the hotel staff is a lie, I knew it was going to be a bad stay.
I arrived early to the hotel (before normal check-in hours). I asked the lady at the front desk if I was able to check in early. She replied "I'm sorry but we have a lot of late checkouts today. You can try checking in at 3:00PM. Give me your phone # & I will call you if anything is available sooner". I gave her my # and walked out. As I was in the parking lot I noticed only 4 vehicles in the parking lot. How can there so many late checkouts with just 4 vehicles at the hotel? I would be fine with "Sorry sir the rooms are not ready...they need to be cleaned".
While sitting in the parking lot I noticed other hotel guests checking in early...around 1:45PM. So I went in and checked myself in. SO MUCH FOR THAT CALL.
While there it looked like a ticker-tape parade had been held in the hallways. I don't think the halls were vacuumed at all during my stay. The elevator has vinyl floor which obviously needed a good mopping.
I travel quite a bit, as you can see I am a Spire member. I WILL NOT stay at this hotel nor recommend it to any of my coworkers when we have work in the Jackson, MS area.
October 5, 2015
Rated 4.0 out of 5.0 by Rtbway03 Great location, greater staff.
Location was perfect for my needs. Room was good, shower area was a little rough (old maybe) but staff was great. John B and Phil always greeted when I passed by and helped when I needed anything. Great pair of guys!
October 2, 2015
Rated 4.0 out of 5.0 by Weegl Convenient and straightforward
HI Express Ridgeland delivers on the promise of a clean room with general amenities. Rooms are very nice and provide ample work space. I will always stay here when coming to Jackson, MS.
October 2, 2015
Rated 4.0 out of 5.0 by jmo-stl Great room, worst mattress ever
The place was clean and nice, the front desk staff was great. The room was spacious and clean also ... until I sat on the bed and fell backwards into a hole! The other mattress in the room was great and the other side of my mattress was fine also but MY SIDE!?!?! It was horrible. The breakfast was okay with a better variety than most hotels but the pancake maker was broken and no Mayo available.
I would stay again for sure, just not in that room and I would be sure to test the mattress upon arrival.
September 29, 2015
Rated 5.0 out of 5.0 by Mz Griff Excellent Service with Comfort
The customer service was awesome and the rooms were extremely comfortable.
September 28, 2015
Rated 5.0 out of 5.0 by LP43 Best experience ever
The room was great, big and clean. Best nights sleep of our vacation. Staff super
September 25, 2015
Rated 5.0 out of 5.0 by Older Geezer Great staff.
Excellent stay !!!
Facility was clean and the staff we dealt with were excellent in all respects.
Will stay at this hotel again .
September 23, 2015
Rated 5.0 out of 5.0 by dhearn Great Location
My room was a little ran down, in need of fresh coat of pain. The staff at this location was fantastic, and the common areas where clean and tidy.
September 22, 2015