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Rated 4.2 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Great staff Loved the friendly staff at this hotel. Everyone was very helpful and accommodating. September 6, 2014
Rated 2.0 out of 5.0 by Room was nice BUT !!! When we got close to Jackson my wife used her phone GPS and put in their address. The GPS sent us 15 miles past the hotel to a very dangerous area of South Jackson at 10:00 PM. I blamed her GPS and tried to use mine and got the same result. Called the hotel and the desk clerk gave me another address to enter that wasn't even the street the hotel is located on. The GPS led us right to the hotel. When I complained about this problem, the desk clerk was very apologetic and sympathetic but there was another woman there that blamed the GPS and said that it was not their problem. My wife and I were literally in harms way and she said it's not their problem. We got a room on the first floor near the south secure entrance, only to find out after it was too late to move, it was not secure at all. The latch on the door had been taped so it could not lock. It obviously had been that way for some time. Anyone could have walked in the hotel at anytime or just waited at the door to rob someone coming out of their room. This to me is totally irresponsible management and I cannot recommend staying at a hotel with such lax security. September 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay I really enjoyed my stay and plan to stay at this hotel the next time I am in Jackson. September 4, 2014
Rated 5.0 out of 5.0 by Great staff / great service Would / will definately stay at this location again. Building is well kept, and the staff is amazing. They will do whatever they can to make your stay pleasurable. September 2, 2014
Rated 5.0 out of 5.0 by Great Place everything from the time I enter the hotel was great only slight problem was no weights in the exercise room, workout a lot September 1, 2014
Rated 5.0 out of 5.0 by Love the staff Thank you to all the ladies I mentioned before, you made my travels much easier and I loved the stay. I hope to see you again soon. August 29, 2014
Rated 2.0 out of 5.0 by Dark/stale hallway It seems that this property as been missed with the make-over of HI. The hallway was dark and had a stale odor in it. It was clean but I still felt uncomfortabe August 29, 2014
Rated 4.0 out of 5.0 by Air Condition Air Condition did not work properly and the room was not dark due to large exterior lights and drapes All areas of the Hotel were hot and uncomfortable.. August 25, 2014
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