Rated 4.2 out of 5 by 255
Rated 2.0 out of 5.0 by GABusinessVisitor Great Service poor maintenance
The appearance of the hotel is quite misleading. There are several maintenance issues on the property that needs to be addressed. I was very disappointed that the bathroom had a broken toilet seat that was covered with a Band-Aid.
July 1, 2015
Rated 5.0 out of 5.0 by ML43 Clean and Comfortable
Service was friendly and solicitous. Appreciated the choices of the complimentary breakfast and the bed and room were clean and comfortable.
June 29, 2015
Rated 4.0 out of 5.0 by amydarling Front Desk Staff AMAZING!
The hotel itself was ok. The mattress had a horrible plastic mattress pad! I had to have my keys reprogrammed every other day. And the maid accidentally locked me out of my room! It was almost laughable! And I woke up one morning around 4:30 to the breakfast lady yelling into her phone in the parking lot for 15 minutes.
However, the front desk personnel make this hotel of "comical errors" worth visiting again. They genuinely care and are quite professional...in their appearance and demeanor. They are the gems of this crazy hotel.
June 26, 2015
Rated 5.0 out of 5.0 by ashleysmith Thank You
This was a great stay, clean room and nice people. Thank you
June 26, 2015
Rated 3.0 out of 5.0 by Thankful123456789 Disapoonted
I used my points to book a 2 night stay. It was a complete waste of my points. The shower in the bathroom was quite frankly in bad shape. The caulking from around the base of the shower had come undone making the shower look terrible to the point that we went and bought shower shoes just to take a shower. In addition, we asked for additional towels, but literally had to go get them ourselves, hours later.
The hotel is in a really good location, and easily accessible. Breakfast was good.
Overall, really disappointed and wasted my points.
June 25, 2015
Rated 4.0 out of 5.0 by CathyB61 comfortable room
Only negative was a lack of choice on Breakfast bar.
Everything else was very good.
June 18, 2015
Rated 5.0 out of 5.0 by lakeplacid Great staff
My stay at the hotel was amazing due to the staff courtesy
June 16, 2015
Rated 5.0 out of 5.0 by Brian2288 great gem of a place
good location and perfect motel to stay at when in Jackson
June 6, 2015