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Rated 4.3 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Love the staff Thank you to all the ladies I mentioned before, you made my travels much easier and I loved the stay. I hope to see you again soon. August 29, 2014
Rated 2.0 out of 5.0 by Dark/stale hallway It seems that this property as been missed with the make-over of HI. The hallway was dark and had a stale odor in it. It was clean but I still felt uncomfortabe August 29, 2014
Rated 4.0 out of 5.0 by Air Condition Air Condition did not work properly and the room was not dark due to large exterior lights and drapes All areas of the Hotel were hot and uncomfortable.. August 25, 2014
Rated 5.0 out of 5.0 by great staff nice hotel with awesome furniture with awesome breakfast August 24, 2014
Rated 5.0 out of 5.0 by North Jackson, MS stay Good service and nice clean rooms. Staff was excellent. Be careful with electronic map directions to this site. August 24, 2014
Rated 5.0 out of 5.0 Excellent Hotel Excellent staff from the front desk to housekeeping. The beds were very comfortable. Overall we had a wonderful experience & would definetly stay again. August 23, 2014
Rated 5.0 out of 5.0 by surprised... Chose a hotel for business based on location. Not a great part of Jackson, but very convenient. Staff was surprisingly friendly and engaged and interested in making our stay comfortable. Felt safe in hotel and with my car that was full of merchandise parked in the lot. August 22, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable stay. Nice and uneventful. All the Holiday Inn Expresses we have stayed at so far have been great! August 22, 2014
Rated 5.0 out of 5.0 by very pleased Most hotel rooms are rather warm on arrival and I have to crank down the AC to get comfortable. This room was pleasantly cool when I arrived. The hot breakfast was also good. A loud train nearby woke me a little early, about 5:00am, but overall satisfied with my stay August 22, 2014
Rated 5.0 out of 5.0 by Great hotel and staff! This was my first time to stay at a Holiday Inn Express. I travel for work all over and this was the closet hotel to the area we were going to be in. Staff was great, breakfast was a very nice variety and my room was great. The pillows were very comfy and the beds are very comfortable! I would definately stay here again when I am in the area and I would suggest this hotel to anyone who is staying in the Ridgeland area! Cant beat it! August 22, 2014
Rated 5.0 out of 5.0 by GREAT STAY! In town for work and this place was a little oasis. The room and facilities were comfortable and the staff was great. I will stay again next time that i am in the area! August 22, 2014
Rated 4.0 out of 5.0 by Hotel of choice in Jackson, MS On average, we stay in Jackson, MS 3-4 x year and for the past 3 years have selected this Holiday Inn Express as our reservation choice. We never feel crouded or rushed and we are addressed by name when we enter the facility and during the stay. Front desk staff is outstanding. August 21, 2014
Rated 4.0 out of 5.0 by Clean Hotel room was clean and comfortable ! I would recommend staying! Hotel staff were very nice and helpful! August 21, 2014
Rated 5.0 out of 5.0 by Great Service Great stay! Will stay again! Front desk staff very helpful. August 20, 2014
Rated 5.0 out of 5.0 by An overall perfect stay I really enjoyed my stay, the guest service at the front desk was amazing especially Alisa and Jasmon. My room was very clean and cool. I will recommend this hotel. August 20, 2014
Rated 5.0 out of 5.0 by Location Location Location This hotel is located in a perfect spot for just about anything you want to do. I was in town working and had to take clients out for dinner and was able to do so with minimal problems. The staff was friendly and was able to guide me to every destination I requested. August 20, 2014
Rated 5.0 out of 5.0 by Best Stay The best service I have received at any hotel. I'll be staying again at this hotel and I hope to see the same faces again, they are excellent. Clean, comfy, relaxing. August 20, 2014
Rated 5.0 out of 5.0 by Great service and location We enjoyed our stay. Great location. The hotel was clean and comfortable. August 19, 2014
Rated 5.0 out of 5.0 by Excellent Stay My second home. This is a great place to stay. I loved the crew and I loved my room. August 12, 2014
Rated 5.0 out of 5.0 by Great Service Enjoyed my stay and will be back. Thank you everyone. August 11, 2014
Rated 5.0 out of 5.0 by Perfect stay Very nice stay, clean and very nice to greet me at the door every time I come in or leave. I also tried to call, I seem to have left a small sd memory card and a charge adapter for a iPhone cable. If you can find that plea let me know. August 11, 2014
Rated 5.0 out of 5.0 by front desk The lady was so informative about restaurants and locations. She gave great customer service August 10, 2014
Rated 5.0 out of 5.0 by Excellent room - couch unexpected surprise My husband, son, and I were passing through on a motorcycle trip from New York, headed down the Natchez Trace Parkway. This hotel was very nice. Everything was clean and the couch and coffee table area was a nice surprise. Very easy to relax. Thank you for a very nice night. August 7, 2014
Rated 5.0 out of 5.0 by Very nice Very nice facility and staff. Beware of the 4 AM train that sounds like it is coming through the hotel!!! August 1, 2014
Rated 3.0 out of 5.0 by AC did not work properly. The air conditioning would not work correctly during my second stay. It was not incredibly hot but the air conditioner would not cool past 75 degrees. My first stay at this hotel gave me a room that was 65 degrees when I entered the room. On the second stay the air conditioning could not provide a satisfactory temperature. August 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed good night rest, low noise level in the halls, and good parking. July 29, 2014
Rated 1.0 out of 5.0 by Person in charge of Hotel The purpose of my visit was to find and purchase some reasonable price furniture for my Daughter's apartment in Ridgeland, MS. Since she was only going to be working at the UM Critical Care Hospital for one year in order to obtain a Certification in Critical Care Pharmcy, we were traveling around the area visiting GoodWill, Bargain Marts, and small Furiture stores trying to find the furniture needed. The items we were buying would be donated to Goodwill when she finished the program. On July 24, 2014, we left the Hotel at approximately 9:45 a.m. to go look for furniture. Prior to leaving we went downstairs to Breakfast and we left a "Do not disturb" card in the door until we came back from breakfast. After eating breakfast we came back to the room and tidy up our belongings. When we departed our room to go look for furniture we removed the "Do not disturb card" and left to go look for furniture. When we got back around 4:00 p.m. and went to room #Please Note: There was not "Do Not Disturb Card" in my door when I inserted by key card. The reason it was not there was we had removed it when when left at 9:45 a.m. that morning#. When I open the door and walk back out, one of the Cleaning Ladies came up to me and asked if my room had been cleaned. I said no, and she said that she would call downstairs to housekeeping. It appears that most of the rooms on the fourth floor had not been cleaned because there were cleaning equipment up and down the hall. Since we had driven around the MS vicinity for 7 hours looking for furniture, were very tired and hot from the heat in MS, I went downstairs to complain about my room not being cleaned. I told front desk personnel that I was scheduled to stay in the Hotel until July 27, 2014, and did not appreciate my room not being cleaned in a timely manner. I asked them if they placed less emphasis on cleaning guest's rooms that were staying in a timely manner. The man at the front desk told me no; however, some woman came from the back office #I guess she was over housekeeping# and stated that our room was not cleaned because we left a "Do Not Disturb Card" in the door. I told her we did not and that if we had it would still been in the door when we arrived back at 4:00 p.m. She then became what I would call obnoxious so I told her I was going to check out of the Hotel and she told the front desk person to go ahead and check me out. Very dissatisfied and will never stay at this Hotel again! July 28, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Love this hotel and really love this staff. I'd love to see this kind of service in all hotels. July 28, 2014
Rated 4.0 out of 5.0 by A nice place to stay. The staff are very pleasant. The hotel is very clean and the furnishings of the room are nice. I would recommend a stay here. I would stay here again. July 26, 2014
Rated 5.0 out of 5.0 by Outstanding Property This property was very clean. The staff was very attentive and responsive. Overall, this was a most excellent stay. July 24, 2014
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