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Rated 4.2 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by Friendly Staff, Weak Air Conditioners, Drawers won't stay closed I really like the staff at this hotel and have stayed here many times. One thing that is consistent with every room is there is a big temperature difference between the bathroom and the air conditioner at the window even when the unit is at the coolest setting and has run all night. The air conditioners don't seem like they are running anywhere near full capacity when they are on high. Also, the last few times I stayed there, the drawers in the room I was in wouldn't stay shut. October 8, 2014
Rated 5.0 out of 5.0 by Good stay Convenient to Madison and Ridgeland as well as good local restaraunts September 16, 2014
Rated 5.0 out of 5.0 by Excellent accomodations I stay at this hotel every two weeks. Consistently the staff is very friendly and helpful, the room very clean and the breakfast very good. September 16, 2014
Rated 5.0 out of 5.0 by Work Jackson Great room, great service, keep up the good work! When I am back in the area I will use this property. September 15, 2014
Rated 5.0 out of 5.0 by Great staff Loved the friendly staff at this hotel. Everyone was very helpful and accommodating. September 6, 2014
Rated 2.0 out of 5.0 by Room was nice BUT !!! When we got close to Jackson my wife used her phone GPS and put in their address. The GPS sent us 15 miles past the hotel to a very dangerous area of South Jackson at 10:00 PM. I blamed her GPS and tried to use mine and got the same result. Called the hotel and the desk clerk gave me another address to enter that wasn't even the street the hotel is located on. The GPS led us right to the hotel. When I complained about this problem, the desk clerk was very apologetic and sympathetic but there was another woman there that blamed the GPS and said that it was not their problem. My wife and I were literally in harms way and she said it's not their problem. We got a room on the first floor near the south secure entrance, only to find out after it was too late to move, it was not secure at all. The latch on the door had been taped so it could not lock. It obviously had been that way for some time. Anyone could have walked in the hotel at anytime or just waited at the door to rob someone coming out of their room. This to me is totally irresponsible management and I cannot recommend staying at a hotel with such lax security. September 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay I really enjoyed my stay and plan to stay at this hotel the next time I am in Jackson. September 4, 2014
Rated 5.0 out of 5.0 by Great staff / great service Would / will definately stay at this location again. Building is well kept, and the staff is amazing. They will do whatever they can to make your stay pleasurable. September 2, 2014
Rated 5.0 out of 5.0 by Great Place everything from the time I enter the hotel was great only slight problem was no weights in the exercise room, workout a lot September 1, 2014
Rated 5.0 out of 5.0 by Love the staff Thank you to all the ladies I mentioned before, you made my travels much easier and I loved the stay. I hope to see you again soon. August 29, 2014
Rated 2.0 out of 5.0 by Dark/stale hallway It seems that this property as been missed with the make-over of HI. The hallway was dark and had a stale odor in it. It was clean but I still felt uncomfortabe August 29, 2014
Rated 4.0 out of 5.0 by Air Condition Air Condition did not work properly and the room was not dark due to large exterior lights and drapes All areas of the Hotel were hot and uncomfortable.. August 25, 2014
Rated 5.0 out of 5.0 by great staff nice hotel with awesome staff.....new furniture with awesome breakfast August 24, 2014
Rated 5.0 out of 5.0 by North Jackson, MS stay Good service and nice clean rooms. Staff was excellent. Be careful with electronic map directions to this site. August 24, 2014
Rated 5.0 out of 5.0 Excellent Hotel Excellent staff from the front desk to housekeeping. The beds were very comfortable. Overall we had a wonderful experience & would definetly stay again. August 23, 2014
Rated 5.0 out of 5.0 by surprised... Chose a hotel for business based on location. Not a great part of Jackson, but very convenient. Staff was surprisingly friendly and engaged and interested in making our stay comfortable. Felt safe in hotel and with my car that was full of merchandise parked in the lot. August 22, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable stay. Nice and uneventful. All the Holiday Inn Expresses we have stayed at so far have been great! August 22, 2014
Rated 5.0 out of 5.0 by very pleased Most hotel rooms are rather warm on arrival and I have to crank down the AC to get comfortable. This room was pleasantly cool when I arrived. The hot breakfast was also good. A loud train nearby woke me a little early, about 5:00am, but overall satisfied with my stay August 22, 2014
Rated 5.0 out of 5.0 by Great hotel and staff! This was my first time to stay at a Holiday Inn Express. I travel for work all over and this was the closet hotel to the area we were going to be in. Staff was great, breakfast was a very nice variety and my room was great. The pillows were very comfy and the beds are very comfortable! I would definately stay here again when I am in the area and I would suggest this hotel to anyone who is staying in the Ridgeland area! Cant beat it! August 22, 2014
Rated 5.0 out of 5.0 by GREAT STAY! In town for work and this place was a little oasis. The room and facilities were comfortable and the staff was great. I will stay again next time that i am in the area! August 22, 2014
Rated 4.0 out of 5.0 by Hotel of choice in Jackson, MS On average, we stay in Jackson, MS 3-4 x year and for the past 3 years have selected this Holiday Inn Express as our reservation choice. We never feel crouded or rushed and we are addressed by name when we enter the facility and during the stay. Front desk staff is outstanding. August 21, 2014
Rated 4.0 out of 5.0 by Clean Hotel room was clean and comfortable ! I would recommend staying! Hotel staff were very nice and helpful! August 21, 2014
Rated 5.0 out of 5.0 by Great Service Great stay! Will stay again! Front desk staff very helpful. August 20, 2014
Rated 5.0 out of 5.0 by An overall perfect stay I really enjoyed my stay, the guest service at the front desk was amazing especially Alisa and Jasmon. My room was very clean and cool. I will recommend this hotel. August 20, 2014
Rated 5.0 out of 5.0 by Location Location Location This hotel is located in a perfect spot for just about anything you want to do. I was in town working and had to take clients out for dinner and was able to do so with minimal problems. The staff was friendly and was able to guide me to every destination I requested. August 20, 2014
Rated 5.0 out of 5.0 by Best Stay The best service I have received at any hotel. I'll be staying again at this hotel and I hope to see the same faces again, they are excellent. Clean, comfy, relaxing. August 20, 2014
Rated 5.0 out of 5.0 by Great service and location We enjoyed our stay. Great location. The hotel was clean and comfortable. August 19, 2014
Rated 5.0 out of 5.0 by Excellent Stay My second home. This is a great place to stay. I loved the crew and I loved my room. August 12, 2014
Rated 5.0 out of 5.0 by Great Service Enjoyed my stay and will be back. Thank you everyone. August 11, 2014
Rated 5.0 out of 5.0 by Perfect stay Very nice stay, clean and very nice to greet me at the door every time I come in or leave. I also tried to call, I seem to have left a small sd memory card and a charge adapter for a iPhone cable. If you can find that plea let me know. August 11, 2014
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