Rated 4.1 out of 5 by 283
Rated 5.0 out of 5.0 by GoldwingCharlie Great experience with excellent service
Outstanding from beginning to end. Staff were amazing. So friendly, helpful and nothing too difficult. We had been given an upgrade which was most appreciated. Standard of service could not be faulted.
September 1, 2015
Rated 5.0 out of 5.0 by Cody07 Great Hotel at a great price
What a Great Staff and hotel. Reasonable Price for Jackson area. New furniture in guest rooms
August 28, 2015
Rated 4.0 out of 5.0 by sbenson Great Customer Service!
Overall our stay was very nice with friendly and courteous staff.
August 26, 2015
Rated 5.0 out of 5.0 by Nobus I am finished with this review.
Thank you for the stay. Good room; excellent staff.
August 25, 2015
Rated 2.0 out of 5.0 by GRG FL Nice staff but poor hotel quality
Very friendly staff but the hotel is a quite shabby. Room was dirty with a very poor TV that only worked intermittently. Thermostat was hanging off the wall. AC system in the hallway was so loud it sounded like a jet and could be heard in the room. Lot's of conditioner but no shampoo? I'm in the Jackson area quite a bit but I will skip this hotel in the future.
August 22, 2015
Rated 1.0 out of 5.0 by Aweso2me disappointed
Bad representation of the Holiday Inn Quality,
Noisy ,all the entrance was where people were allowed to smoke so you entered in smoke areas. the hall way carpets were dirty, the elevator was always dirty. There was a mildew smell in hallways. There was always a machine sitting in the entrance areas. Will not recommend or stay at this hotel again. We had a double room and one of the bed mattress had a sinking in the middle couldn't sleep in it...
August 18, 2015
Rated 5.0 out of 5.0 by Quig59 Clean, Safe and great service
I utilize this hotel for convenience to work and have found absolutely no issues that could not be resolved immediately. The staff is extremely courteous and always addresses by name and ask if there is anything I might need. I feel safe at this location and recommend it to anyone staying in the area for business or leisure.
August 18, 2015
Rated 4.0 out of 5.0 by Bubby10648 Staff
Excellent greeting staff. I believe he was Phil. Really interested in helping guests as were his associates. Downfall was breakfast where the girl was unfriendly, wouldn't smile or exchange greetings. She was more interested in stacking the coffee creamers and watching morning TV.
Motel should have a drop box for comment cards.
August 16, 2015