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  • 1 888 HOLIDAY
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Rated 4.2 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Great customer service The customer service representative was happy to accommodate my need for an early check-in. Facility is always clean and comfortable. March 24, 2015
Rated 5.0 out of 5.0 by Amazing staff The staff at this property were amazing. They were very attentive and caring. We really appreciated all their help March 13, 2015
Rated 4.0 out of 5.0 by Large Room with comfortable beds !! Recent stay at this Holiday Inn was a very good experience. Large clean & comfortable beds. Friendly staff and great location. March 12, 2015
Rated 5.0 out of 5.0 by Great Stay I recently stayed at Holiday Inn Express-Ridgeland, MS. My experience there was great. I had reserved only one night but due to bad weather I needed to stay another night to avoid traveling on icy roads. The staff was very helpful and very accommodating to my needs. I was able to stay a second night with no problems. The room was very clean and the bed was very comfortable. The breakfast was very good. I would highly recommend staying here. I look forward to staying here again. Thanks for a great stay. March 10, 2015
Rated 5.0 out of 5.0 by Stayed for business Hotel was clean and beds were very comfortable. Internet access was good. Only possible criticism is room lighting was a little dim overall. March 9, 2015
Rated 5.0 out of 5.0 by Great Service at reasonable rate My wife and I enjoyed our stay at the Holliday Inn Express. the staff were delightful and eagar to please. March 6, 2015
Rated 1.0 out of 5.0 by Bad Experince While the hotel was clean and room was large and clean, it was the horrific incident that caused my poor review. At about 10:45 PM on Friday night there was a knock on the door and before I could even get out of bed there was a man entering the room. When I yelled, the man closed the door. When I inquired the next evening to the night manager, I described the man and the manger indicated it was an employee but did not know why he came into the room. The manager offer me 15,000 reward points for my horrifying experience, which I have yet to recieve. Later that evening the employee who came into the room approached me and apologized as he was looking for empty rooms and came to mine by mistake. The apology was accepted as I do realize mistakes are sometime made by all. I will add that the safety lock on the door was broken or this would have not been such a scary experience. March 5, 2015
Rated 2.0 out of 5.0 by Don't leave anything behind, or expect action from the manager So I spend 4 nights here, and realize after returning home that I'd left my slippers in the hotel. I call the hotel, the guy takes my info, and says the maintenance supervisor will call me back that day. They didn't. I call back again, and they say they've found my slippers. Yay -- they are Rockports, and are very comfy! A friend goes by to pick them up. Guess what? The friend is told the slippers are lost, and that the hotel wants me to call them. Sigh. So this time I ask to speak to the manager, and get transferred to Sandra. She assures me she'll get to the bottom of it, and will call me back. I guess she never got to the bottom of it, because after 5 days she hadn't called back. So I make one more call, and ask to speak to Sandra. Well, she's out, but the general manager [Kim] is there. The desk clerk assures me that Kim will call me back that day. 3 days later, and she hasn't. So I give up. If talking to management doesn't get results, what will? I visit Jackson frequently, but won't be returning to this property again . . . . March 4, 2015
  • 2015-03-27T11:20:17.415-05:00
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