Rated 4.7 out of 5 by 109
Rated 4.0 out of 5.0 by Chrisk1171 Recommend and will return, but...
We had an excellent stay and will return. Great attentive staff and comfortable stay. I would have rated this a 5 across the board exept for a couple of minor issues. The heated pool is excessively hot. I had to get in the hot tub for a couple of minutes the before getting in the pool to feel cooler. The kids asked to leave the pool early. This was the first time they ever did this. The sink in the room bathroom looked like it had an attempt to repair a crack but the material was peeling.
Again these are minor attention to detail issues that have no impact on us returning again..
August 10, 2013
Rated 5.0 out of 5.0 by justmp77 Facility, location & staff were all great!
I stayed here heading home to Florida from attending the hwy 127 yard sale. This was the best stay of the 5 nights we were on the road. All 3 of us were very satisfied with the cleanliness, the room, the facility overall, and the location. The staff was friendly when I checked in and helpful at breakfast. We did not visit the pool or fitness area.
August 10, 2013
Rated 2.0 out of 5.0 by Laura113 Room not clean
Bathroom was not clean ... Woke up in the morning and went to take a shower and there were several hairs and the tub bottom was very dirty. I didn't have time to contact front desk during stay as I was working long hours and just cleaned it myself.
Also had issues getting TV to turn on ... Ended up having to plug it in to a different outlet to get it to work.
August 5, 2013
Rated 5.0 out of 5.0 by djlumber excellant
fabulous staff and location!
Would stay at this property again.
August 3, 2013
Rated 5.0 out of 5.0 by Daisy01 Clean and comfortable
This was our 2nd stay at this hotel. Both stays were wonderful.
The hotel is clean. All of the staff, front desk, housekeeping and breakfast dining area all very friendly and willing to serve you and make your stay comfortable. We will be back!
August 3, 2013
Rated 5.0 out of 5.0 by Sparky68 Best Shower
We enjoyed our stay. We were very pleased. The shower had great pressure and and the temp stayed consistent.
July 28, 2013
Rated 5.0 out of 5.0 by tcandoit Great Hotel--just out of Chatty
This is a wonderful choice that I will and would pick repeatedly as a choice when I'm heading Chattanooga way!!
Wonderful staff, accommodations and more!!
July 26, 2013
Rated 5.0 out of 5.0 by nonna2thekids wonderful staff, clean and comfortable hotel
My son and I recently stayed at this hotel while visiting with my brother in Chattanooga. We were greeted by a wonderful staff. Our room was clean and refreshing after the drive. We found the staff to be very helpful in every way, from giving us directions to helping us pick out a place to deliver our lunch. The pool was nice and well maintained. The breakfast was plentiful and hot items were hot, cold items were cold.
July 24, 2013
Rated 2.0 out of 5.0 by Fletch6617 Smokers and Drinkers at the front entrance
2 of my 5 nights I had to walk through a big group of people smoking and drinking at the front entrance....the management didn't care. I reported it to them, and they did nothing. I even contacted Holiday Inn, and received no response.
July 18, 2013
Rated 5.0 out of 5.0 by Sim11 Family Vacation
My family stayed at this location while on vacation in the Chattanooga area. The staff was very friendly. The hotel was very clean. The location is great; everything you will need is located only a few minutes away from places to eat to shopping. The indoor pool was great because after a day of running around sightseeing everyone was able to relax. I would recommend staying at this hotel if in the area.
July 18, 2013
Rated 5.0 out of 5.0 by Florida1 Mr, Mrs
We already booked our hotel in Richmond, KY. Due to bad traffic and rain that we were not able to arrive to hotel in Richmond till approx 3:00 AM next day. We called Priority Club and were able to bookek our room at this hotel, The hotel is just off I-75 which was convienent for us that we needed a place to stay overnight. First time we stayed at this hotel but we liked the hotel very much. The hotel is at good location, the staff were nice, the room was comforable and they had early breakfast which was nice for people who wants to depart early morning. We will stay at this hotel again on our way back to Florida.
July 15, 2013
Rated 4.0 out of 5.0 by CKel Recnt stay
Nice clean room. Close to all the sites in Chattanooga. Nothing super fancy, just all you need.
July 12, 2013
Rated 5.0 out of 5.0 by dgpayne99 Very nice room, great service
Great room great value clean and welcoming location.
July 9, 2013
Rated 5.0 out of 5.0 by Kimmie0612 Excellent Choice
Friendly and caring staff. Really clean rooms, fantastic food...all around perfect stay...thank you.
July 7, 2013
Rated 5.0 out of 5.0 by indyroos Good People
Nearly every one of the staff here went above and beyond. When, upon seeing our room, I realized that the desk clerk and I had a miscommunication about room size/ beds, I came back to the desk and explained, and was offered free use of a rollaway for our "extra" person. When I was on the treadmill in the fitness room, a maintenance person was passing by and stopped in to pick up a bit of trash on the floor which he had noticed through the windows. While there, I asked him whether he could help me figure out a problem with the television settings in the fitness room. He was unable to resolve it himself but returned with a manager and they were able to restore the cable tv signal. A pleasant stay with clean comfortable rooms, quiet surroundings, and a good hot breakfast in the a.m.
July 6, 2013
Rated 5.0 out of 5.0 by WoodlandsResident123 More attention paid to details than ever observed at a Holiday Inn Express
This hotel is exemplary in all departments. The hotel is clean and comfortable throughout. It was especially pleasant that even the hallways were cool. I was surprised to see that something new has been added to all the Holiday Inn Express properties I have visited lately and that is the addition of a pancake maker in the breakfast nook, but what I was most surprised to see was the availability of sugar free maple syrup along with the regular variety! I am diabetic and only use sugar free syrups, but at all the other HIE hotels at which I've stayed only regular sugar loaded syrups were offered - why, does sugar free cost more? So, a giant thank you to this HIE for thinking of all their customers. Maintenance seems to be top priority at this hotel as my wife and I observed several employees busily cleaning and washing windows - wow, most HIE properties don't seem to care that much about small details as does this outstanding hotel. This was the best Holiday Inn Express hotel at which we have ever stayed.
June 24, 2013
Rated 3.0 out of 5.0 by popalaw Charles A. Law
Overall was ok, but upon arrival I was never greeted as a priority club member and never offerred even a bottle of water. No free cookies in lobby but had to pay 2 dollars in evening for a pack. We stayed at 2 other locations this past trip and both were better. This property was also 25 dollars higher than both of the other 2 we stayed at.
June 22, 2013
Rated 5.0 out of 5.0 by TDtravelers Extremely Clean and Comfortable
The bed was so comfortable. The room was clean. The pool and fitness room was very nice and clean. The breakfast was great and the attendant kept it filled and clean. I really enjoyed the dark chocolate bar and bottled water given to me at check in for being a priority club member.
June 8, 2013
Rated 5.0 out of 5.0 by Nancy8 Great Stopping Point
We travel through Chattanooga two to three times a year and we love this Holiday Inn Express. The staff is friendly and the breakfast service is one of the best we have experienced at Holiday Inn Express. Food kept stocked even with large crowds, the great room is kept spotless and the breakfast staff is always so friendly.
June 6, 2013
Rated 5.0 out of 5.0 by 1pip Stay was quick, but very relaxing...thanks,,,
I'm passing through the area @ every 6/7 weeks and sometimes the wife and I stop at one of the H.I. on the way to N.E. Tn. Lake House. Ever H.I. we've stayed at along the way has to great for the 6 to 8 hour sleep. Thanks for the very clean rooms is why my wife always want a H.I. for this reason.
May 30, 2013
Rated 5.0 out of 5.0 by Biologist Comfortable bed and friendly atmosphere.
Excellent location and friendly atmosphere! Will stay here again!
May 30, 2013
Rated 5.0 out of 5.0 by Sfc92156 Excellent Hotel andStaff.
Linda K. In breakfast area. Always friiendlly, helpful to everyone. We spent 10 days there. Linda became someone we looked forward to seeing each day. She went out of her way providing Turkey Sausage, Bacon by request. She made provisions for our family to use the Conference Room for a Special Graduation Meal.
She is a very Valuble Employee! In addition, front desk staff always friendly. We will Return, Thank You Linda!
May 11, 2013
Rated 4.0 out of 5.0 by Sep1 Very helpful and friendly staff
The front desk staff were very pleasant and helpful. I had an air conditioner problem in my room, and they upgraded me to a king suite at no additional charge. I travel for business and stay at various motels all over the state, and found this one to be the "top shelf" location at which I have stayed. Even though this was not my first stay at this facility, it was by far the most pleasant, mainly due to the staff and their concern and attention to details.
Good work staff. Keep up the good work. You make traveling a much more pleasant experience.
April 13, 2013
Rated 5.0 out of 5.0 by Dawn73 Wonderful staff
The staff at this Holiday Inn were wonderful and super friendly. It was not the newest or nicest Holiday Inn I have ever stayed at but very welcoming and comfortable.
April 13, 2013
Rated 5.0 out of 5.0 by Fam3 Great service for your money
front desk provides a great service and will accomodate you based on your needs as much as possible.
rooms are clean and comfortable. bathrooms needed an extra cleaning touch.
April 10, 2013
Rated 4.0 out of 5.0 by Mike98765 Clean and comfy, but I-75 noise excessive
Very nice express. Very clean, plenty of parking. They gave me room 410 which is right next to the elevator. It was way more quiet than I would have thought, but there was still a noise it made on every use that I heard (and heard, and heard...). Worse though, is that room was on the north side, facing directly at I-75 traffic, which seemed extremely loud, like the windows were paper thin. It took me a while to fall asleep with the various noise problems. Recommendations? Get a room on the south side of the building (which means you'll avoid the elevator as well). I would stay again - following my own advise next time.
April 7, 2013
Rated 5.0 out of 5.0 by junebug23 Very welcoming!
We were given excellent, friendly service. Fireplace gave a warm ambiance to the dining area, breakfast was very good, and the breakfast staff person was very welcoming. Positive experience.
We would definitely choose to stay here if we are in the area again.
March 20, 2013
Rated 5.0 out of 5.0 by dak73 desk chair
the desk chairs in the rooms do not adjust in height. I asked about a couple of times and was told they do not adjust. The hieght of the chair is low and is akward in the fact that you have to reach higher than normal when I use my laptop. Since I stay there for business travel, I use my laptop everytime I stay.
March 19, 2013
Rated 5.0 out of 5.0 by SusieQ6793 Excellent Evening
This was not a planned stop. On a long trip; I drove until I needed to stop. The desk clerk was helpful and welcoming.
The room was very nice with a comfortable bed and an excellent shower. I didn't use te pool or the exercise room, but I did eat breakfast. I'm gluten intolerant so having fruit and hard boiled eggs as a breakfast choice wins me over every time.
In the morning I was given helpful directions to complete my trip. Certain roads are not recognized by my gps. They couldn't have been more helpful.
March 12, 2013
Rated 5.0 out of 5.0 by Janie37 Definite YES!
I've stayed in lots of Holiday Inns everywhere and this one was just the best. Comfortable hotel and room very well kept, clean, and staff went above and beyond to please us. Would def recommend to anyone staying in the area.
March 12, 2013