Rated 4.0 out of 5 by 39
Rated 1.0 out of 5.0 by Noof Cockroaches in the Room
Second time I have stayed there and you all had some huge cockroaches. Shoulde get a credit for my last stay.
October 13, 2014
Rated 4.0 out of 5.0 by G of V Friendly Staff
Hotel is well situated and accessible to local restaurants.
October 7, 2014
Rated 5.0 out of 5.0 by Frequent Texas Traveler Excellent Management and Staff
I have stayed at this hotel multiple times over several years. My most recent stay was for a week this past August. The Staff is, as always, fantastic. The Manager was extremely accommodating for two special requests that I had. HIE is the ONLY place to consider if you are staying in Rio Grande City.
October 6, 2014
Rated 5.0 out of 5.0 by DJMRC Excellent service, great rooms
Staff was very friendly, room was very comfortable and bathroom was very clean, great atmosphere and very comfortable breakfast area.
September 29, 2014
Rated 3.0 out of 5.0 by charityneeded great with some minor problems
The A/C was too cold upon entering (as is typically the case), so tried to raise the temp at thermostat and unit itself w/o success. Tried to use heat to raise temp. No luck. Roaches in the room, wake up call did not work,
September 25, 2014
Rated 5.0 out of 5.0 by Rafa47 Confortable all
Excellent I did not have any problems. Staff were courteous and prompt response to my questions
September 12, 2014
Rated 4.0 out of 5.0 by JZ34U Atttentive staff in breakfast area
One particular staff member was helpful. She kept the coffee filled and fresh. She asked if we needed anything more before removing food (it was after 10 AM).
September 10, 2014
Rated 5.0 out of 5.0 by Raa15 Clean Comfortable Rooms and Exceptional Service
Staff went out of there way to make us feel comfortable. The rooms were quiet. Beds were incredibly comfortable with pillows that were like sleeping on clouds. The temperature of the room was pleasantly cool during a hot August. Housekeeping was thorough in providing us a clean room, well stocked with towels and necessities. Work was eased with plenty of outlets and fast internet. Check in and check out were quick and efficient. I was thankful for such a relaxing place to stay!
August 23, 2014