Rated 4.0 out of 5 by 23
Rated 3.0 out of 5.0 by whitsitt5 Rio Grande City not my favorite place to stay
The desk staff were friendly and helpful. The rooms were clean, at least to my high standards. . The suites had good clean working frigs and microwaves. There were a few issues that could be easily fix.
1. The manager, Ernesto Aguilar, was not very personal. He did not acknowledge people who walked into the lobby. He was all business.
2. Not at the fault of the hotel, but there were a lot of parties and activities in the rooms around me. In the 3 weeks I was there I may have had 4 -5 night of restful sleep.
3. I was awaken by several times by the night shift staff outside my window talking loudly on the phone, and to other people, and in one case playing loud music.
4. I wanted to use the workout room, but there wasn't any privacy. The weight machine faces a large window in the hallway.
If these issues are addressed I would recommend this hotel, but ask for an upper room facing away from the front.
February 14, 2014
Rated 5.0 out of 5.0 by latinmom2four Great customer service
We were in Rio for a family funeral. The young lady who was in charge of the front desk (Jessica, I believe) was awesome. Very attentive and willing to help. Would stay here just to be treated to her friendly smile & great service!
February 10, 2014
Rated 5.0 out of 5.0 by javi7654 Descanso Placentero
En las estancias que he tenido en el Holiday Inn Express he podido descansar de maravilla, a mis amigos les comento que llego a mi casa en Rio Grande. porque asi me siento estando en el Holiday Inn Express Rio Grande Gracias
February 8, 2014
Rated 4.0 out of 5.0 by ninazzz15 Review
pillows too soft, bed not as comfortable as other times at this same hotel, staff very friendly and accommodating.
January 1, 2014
Rated 5.0 out of 5.0 by Cazador Great service and clean rooms
Had a great stay. 100% recommended. Friendly staff at reception desk.
December 9, 2013
Rated 5.0 out of 5.0 by Fiveguys Thumbs up
Excellent rooms for very affordable prices. They have a very friendly staff. Very good experience. I will be visiting.
November 21, 2013
Rated 5.0 out of 5.0 by FerAustin Great Service and Enjoyed My Stay!!!
I really enjoyed my stay at the Rio Grande City location. Great Staff, Clean, no noise. super fast check in, and no need to check out...
November 19, 2013
Rated 4.0 out of 5.0 by IrisButterfly Nice Place but no Wifi
This is a great place to stay in Rio Grande City, but I was not able to get the work done I needed to and couldn't check my email because the WiFi connection was terrible.
November 17, 2013