Rated 3.9 out of 5 by 18
Rated 5.0 out of 5.0 by Fiveguys Thumbs up
Excellent rooms for very affordable prices. They have a very friendly staff. Very good experience. I will be visiting.
November 21, 2013
Rated 5.0 out of 5.0 by FerAustin Great Service and Enjoyed My Stay!!!
I really enjoyed my stay at the Rio Grande City location. Great Staff, Clean, no noise. super fast check in, and no need to check out...
November 19, 2013
Rated 4.0 out of 5.0 by IrisButterfly Nice Place but no Wifi
This is a great place to stay in Rio Grande City, but I was not able to get the work done I needed to and couldn't check my email because the WiFi connection was terrible.
November 17, 2013
Rated 5.0 out of 5.0 by valleyguy Reunion
The hotel was more than I expected after reading some of the reviews. I must say that people have a different idea of what a hotel should be. I had no problems, food was very good, room was clean, and staff that I met was very hospitable. Keep up the good work. will return some day when in the area.
November 1, 2013
Rated 3.0 out of 5.0 by A424 Not very happy
The mattress on one of the beds was not firm and you could feel the springs.
We were not offered water bottles like at the other Holiday Inn Express hotels.
October 7, 2013
Rated 2.0 out of 5.0 by sarh below par for a Holiday Inn Express
The property is slowly falling below the standards that I have come to expect from a Holiday Inn Express. I have stayed here 3 times and because of the small size of this town there aren't many choices.
This time the room was comfortable (thankfully).
These are the problems I found:
1. The side door which was right by our room was broke and wouldn't unlock with a key. The staff did not bother to put up a sign to let guest know it was broke, so all night we heard people attempting to open it. When I notified the staff the door was broke I got the response "yeah we know". Evidently, it's been broke for a while because someone set a rock outside the door in order to keep it open.
2. the swimming pool needed cleaning - the walls of the pool were green
3. the filtering system of the pool wasn't circulating out of the fountain on the side of the pool
4. there were no pool towels set out
5. the pool door lock doesn't work
6. the breakfast eggs weren't tasty
September 11, 2013
Rated 4.0 out of 5.0 by regio excellent breakfast
problems on drainage of bathroom in room, very very slow, it was reported but say no maintenance on weekend! appart from that very good
September 4, 2013
Rated 1.0 out of 5.0 by Tallowpot MY STAY IN RIO GRANDE CITY
The check in attendant was in another world he didn't listen to me put the wrong address for my home. I told him I forgot my priority card and he said he would fix it, which he didn't. The room rug was thread bear, worn out and sticking up plus it was dirty or so it felt on my bear feet. Next there was no telephone working in my room as the connection had no wires in it.. I had no wifi or internet as the attendant gave me nothing with the password on it I was not going down 3 floors to tell them this.I received nothing for checking in with priority club such as water popcorn or M&Ms NOTHING. The breakfast was poor the sausage was awful tasteless and total geese. Pancakes well how do they work? no sugarless syrup. when I checked out the girl attendant seemed to know the phone didn't work in my room!! She gave me $20,00 off for these reasons
May 28, 2013