Rated 4.0 out of 5 by 52
Rated 3.0 out of 5.0 by GioP Room smell dirty
Room smell dirty, carpet look old and dirty hotel is not that old but Bathrooms and bedrooms are getting in bad shape.. Staff is very nice.
February 24, 2015
Rated 5.0 out of 5.0 by Flecha Great service and accommodations
My stay was very comfortable. The staff at the hotel and the housekeeping people were just outstanding to my needs while staing there. I hope for the opportunity to return and again stay at this hotel in the future.
February 19, 2015
Rated 5.0 out of 5.0 by unk44 Great Stay
This is the location to stay if you are in that area of the valley. Stayed two nights and wish I could have stayed longer. All aspects of this location are beyond reproach. The staff was friendly and efficient. The GM, Mr Ernesto, was very helpful and his hospitality towards guests was outstanding. His personality and the way he interacted with his staff was just rare to see. Thanks again for your professionalism and am looking forward to staying there again when I am anywhere near that location.
February 2, 2015
Rated 4.0 out of 5.0 by LoriM66 Nice hotel
This is a very nice hotel for the cost. Service is terrific from the time you call to reserve the room till you check out. Everyone is very friendly and willing to help out. Rooms are clean and comfortable.
February 2, 2015
Rated 1.0 out of 5.0 by Traveler1302 Room not clean
I travel often and stay in Holiday Inns when and where I can. I travel to this area often and typically stay in this hotel. I've seen the trend of less than completely cleaned rooms over the past few visits at this particular hotel. Not unsanitary, but not to the level expected of a Holiday Inn Express. Gym equipment stays broken for weeks/months at a time. This particular hotel could use some attention to detail. Given the area, this is one of the better hotels available and I will continue staying here. Just be forwarned its not to the level of cleanliness seen in most other places.
January 28, 2015
Rated 5.0 out of 5.0 by me55 Nice
This Holiday Inn was very nice, The staff was very nice, gave us her number in case we got lost, while out seeing the city. The room was clean. The breakfast was well supplied. The only problem we had was finding the hotel, was located back and didn't see at first, so missed the entrance.
January 5, 2015
Rated 2.0 out of 5.0 by Traveler40 Not the best Holiday Inn experience !!!!
Room amenities not the best and bed was to hard and uncomfortable ! Will think twice if I have to stay there again....................
December 30, 2014
Rated 5.0 out of 5.0 by Texan55 The Hotel Jewel in Rio Grande City!
Mr Ernesto runs a nice hotel that is always accomendating to the guests. Will stay here again.
December 18, 2014