Rated 4.0 out of 5 by 99
Rated 1.0 out of 5.0 by frito9 unhappy
Room smelled musty or from smoke ... was charged more then my contracted rate ... when called mgr Karen and General Mgr Debbie neither has responded in 48 hours so far
July 15, 2014
Rated 4.0 out of 5.0 by mlprdh Spacious clean room, comfortable mattress.
My fiance and I stayed at the Holiday Inn Express and Suites Long Island-East End for 2 nights, Sunday and Monday. The front desk staff gave us one bottle of water, as I am a priority club member. I understand I should have been given a choice of an item. We had a King Suite. I requested a room far from elevator. It was just around the corner from one. We were told, if we did not like room, we could move to a Queen Suite. Unfortunately, we were directly across from the ice machine!! The room was very nice and clean and the mattress extremely comfortable. I highly recommend this hotel. Tip: request room far from elevator and ice machine. Also, we were in a room facing the highway, which is loud. Request one on the other side. I had ear plugs, so it was fine. "Kitchen" had no light; difficult to see.
July 9, 2014
Rated 1.0 out of 5.0 by castle Holiday Inn Stay
My overall review was that for the price more attention should have been considered for the readiness of the room.
July 9, 2014
Rated 5.0 out of 5.0 by Jets/Mets fan Everything was great! Except the wi-fi.
Great service, friendly staff, felt safe there! Room was nice and comfortable. Unfortunately, could not connect to wi-fi. Would definitely stay there again!
July 2, 2014
Rated 4.0 out of 5.0 by Bob2101201 Good Stay Good Stay
Jenn at the front desk was top notch and would recommend the hotel to travelers in Riverhead.
June 28, 2014
Rated 5.0 out of 5.0 by JCS3 Nothing New, which is great
This property has been a mainstay for our visits to our customer on Long Island. We are never disappointed or surprised. Always clean and quiet and the breakfast is the best.
June 26, 2014
Rated 1.0 out of 5.0 by pollock7313 ANTS
There where ants all over my room and in the bed. Will not be staying there again.
June 23, 2014
Rated 5.0 out of 5.0 by nOrbX187 Comfortable room and good location
Surprised by the size of the room provided. Staff was attentive to my needs and assisted to the best of their abilities. The hotel was in a great location as well. Large outlet shopping center along with large chain stores close by (a few within walking distance).
June 10, 2014