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Rated 4.1 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 Great Hotel for Long Island Visit This is a great hotel for me to stay when I come to visit my extended family who live in the area. I do wish that this hotel in Riverhead would have at least some of the rooms where the TV has CLOSED CAPTION FOR THE HEARING IMPAIRED. Other hotels I have stayed in have it but this one does not. I am hearing impaired so I need that to comfortably watch TV at night in my room without having to blast the volume and potentially disturb other guests in nearby rooms. May 7, 2014
Rated 5.0 out of 5.0 by Great service I like the property and location. Room is clean. staffs are nice. May 5, 2014
Rated 5.0 out of 5.0 by Great service at this hotel, nice stay The HIE is a good one--well maintained, friendly staff, comfortable rooms. Probably the best deal on Eastern Long Island. May 1, 2014
Rated 3.0 out of 5.0 by A/c and heating system no working properly room 105 's A/C didn't work only the heat worked even when the A/C was on was moved to room 106 and no matter what i set it the thermostat at it would go back to 72 degrees April 25, 2014
Rated 5.0 out of 5.0 by Great stay at a great price I found the hotel to be very clean. The bed was very comfortable and I slept well.The staff were very pleasant and helpful. I enjoyed my stay. April 24, 2014
Rated 5.0 out of 5.0 Great Place to Stay while visiting eastern Long Island Stayed there for our son's wedding. We had 35 rooms booked. Everyone was pleased with their stay there. The staff was wonderful and helpful. Highly recommend this hotel if you are visiting out east. The price was just right. April 24, 2014
Rated 4.0 out of 5.0 by Saturday night stay in Riverhead Prepaid and got a great rate on the internet. Room was clean with comfortable beds, good TV and great shower. Room was on the first floor. Light coming in from outside lights made it difficult to tell day from night. Next visit I would ask for a room above the first floor. Breakfast was alright but the hotel served no fruit. Overall we enjoyed our stay and would come back in the future. April 24, 2014
Rated 4.0 out of 5.0 by Great hotel for business travelers! Staff was beyond friendly and the amenities were fantastic. Breakfast was way more than I expected and the facilities were very well-kept. Only complaint is a large infestation of ants in the room I stayed in. April 24, 2014
Rated 5.0 out of 5.0 by Great Exxperience Entire experience was great. Several dining options nearby including both chain and local restaurants. April 19, 2014
Rated 5.0 out of 5.0 by Quick overnight stay Overall the hotel was clean and staff friendly and courteous. The only negative part I have to say is that the outlet in the bathroom would not hold my husband's electric razor, the outlet needs to be replaced. Shaving with no mirror was not fun. Would definitely stay again though. April 19, 2014
Rated 4.0 out of 5.0 by Great location, good price The staff was very helpful with dinner suggestions when asked. However, we were not provided with a list of local restaurants upon check in which would have been helpful. Also, there were no local maps available either at the front desk or the business center. The front desk associate indicated that they hadn't had any delivery of tourist information in quite a while. My guess is that the area hasn't yet geared up for the summer tourist season. Best part of the trip was the Ferry ride from . New London, CT. This is absolutely the way to travel to Long Island from parts North or East. April 19, 2014
Rated 5.0 out of 5.0 by Cumfy Rooms were very well priced, clean and spacious. The suites have a small kitchenette and were very convenient. I also liked the "livingroom" area. THanks TG April 16, 2014
Rated 5.0 out of 5.0 by nice, clean, and affordable Great value for visiting The North Fork Wine Trail. Twenty minute drive = close enough April 16, 2014
Rated 5.0 out of 5.0 by Always good The hotel and front desk staff are always warm and welcoming. Ive been coming here for many years and have to say after a long day of work, its nice to know Im staying at the HIE. April 10, 2014
Rated 5.0 out of 5.0 by Clean, Quite, and Comphy My favorite place to stay when I work on the Island. Many places to eat. Nice complimentry breakfast in morning. Highly recommend. Also, being a Priority Member I got a nice upgrade and free drink.. March 31, 2014
Rated 5.0 out of 5.0 by Great place to stay The hotel is clean, the staff very friendly and helpful and the breakfast bar is complimentary and well maintained. I will stay here again when in Riverhead for business or pleasure. March 30, 2014
Rated 4.0 out of 5.0 by Very comfortable bed, friendly service Clean and comfortable accommodations. Friendly, helpful staff March 22, 2014
Rated 4.0 out of 5.0 by Holidy Inn Express Long island East End I was unexpectedly pleased by my stay. The hotel was clean, in good condition. The room, bed, and chair were comfortable. (Except for those almost universal small pillows.) The full business center was very convenient. The front desk staff was courteous and helpful. Breakfast was varied and adequate. I am an older woman and was traveling by myself. I felt very secure in the hotel. The location is also very convenient for accessing the north fork of LI March 20, 2014
Rated 5.0 out of 5.0 by Hotel was very nice - great service I really did not expect the great service that we did receive when I first arrived as everyone told me that typically the Express Hotels are just that Express - I was very surprised. We were greeted right away - We had our rooms fast - the place was very clean - answered questions on directions. we even used the great room after the wedding we attended as most of the guests at the wedding were staying at the hotel It was great. Breakfast was good March 19, 2014
Rated 5.0 out of 5.0 by Clean hotel with a great staff We rented out most of the hotel for my daughters wedding reception. Had a terrific time there. Good breakfast, clean rooms, great staff. March 19, 2014
Rated 5.0 out of 5.0 by Overall good hotel for price very comfortable beds, good service, excellent front desk service March 19, 2014
Rated 5.0 out of 5.0 by Good value, clean room,friendly staff Good experience. The rooms was clean, the fitness center efficient and the breakfast was well prepared. March 19, 2014
Rated 5.0 out of 5.0 by Great place to stay Our stay there was great. Very nice staff working there. The bus shuttle was great. Jen and Marybeth were so helpful. March 14, 2014
Rated 5.0 out of 5.0 by Fantastic Staff! The ladies who work the front desk are very helpful and pleasant, especially Marybeth! They make my stays there a great experience. March 12, 2014
Rated 5.0 out of 5.0 by Great Place to stay I'm sure this hotel will be packed during the summer vacation months. What a great spot and only 3 miles form my customer. March 11, 2014
Rated 5.0 out of 5.0 by great breakfast the breakfast is the most important of the day. Holiday inn is the place to go if you want the most important meal of the day.. March 4, 2014
Rated 5.0 out of 5.0 by GREAT! Loved our stay here! Great place! Came to this hotel on a whim and it was great, nice and easy! February 28, 2014
Rated 5.0 out of 5.0 by A little sunshine in the middle of a dreary winter Forth time participating in the Valentine's Day Wine Tour Package - organized by Kristen. She did a fabulous job treating our group to numerous upgrades and made the entire experience great. Champagne in the room, rose petals on the beds, chocolate covered strawberries....upgrades to the dinner at The well as comps for the show. Can't say enough other than we will surely be returning. February 21, 2014
Rated 5.0 out of 5.0 by Front desk staff All great, very friendly and make you feel welcome February 20, 2014
Rated 4.0 out of 5.0 by nice place good value for the island ,not to many places to stay , food is slim pickins , February 18, 2014
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