Rated 4.6 out of 5 by 329
Rated 4.0 out of 5.0 by Marcy343 Overall, good experience, but two suggestions
Overall, I enjoyed my stay. The location was convenient, the staff was friendly, the room was clean and comfortable, and the breakfast was excellent--lots of options.
Here are my two suggestions:
1. Do not promise what you don't deliver. At 5:30 Saturday morning (4/30), the fire alarm went off and we had to leave the building. As we were let back in, the hotel representative repeatedly said our bills would be adjusted. A few hours later a letter was slipped under the door saying we'd receive 2,000 reward points. I do not consider being given awards points to be a bill adjustment. I rarely stay in hotels, so I doubt I'll ever earn enough points to benefit from the ones given. Saturday night, the desk person did comp. a bottle of water I was going to purchase.
2. Leave a second box of facial tissue in the bathroom. The second morning, I had two tissues left in the box and no spare box. The cleaning staff should have checked it/replaced it that morning.
May 2, 2016
Rated 5.0 out of 5.0 by boppie6 A comfortable stay
A comfortable room - clean and quiet. Conveniently located. Good, friendly and knowledgeable staff
May 1, 2016
Rated 5.0 out of 5.0 by KGrieps Good hotel for business
I stayed at this hotel for business purposed because it was close to the location I was working, but that aside I would have stayed at this hotel either way. My impression of the hotel was: clean rooms, maintained amenities, and friendly staff.
April 29, 2016