Rated 4.4 out of 5 by 49
Rated 5.0 out of 5.0 by GregF Great customer service!
All staff were very friendly and helpful. A quality breakfast also. Thanks!
November 25, 2013
Rated 5.0 out of 5.0 by Turtle46 Roanoke Stay
I chose this hotel due to it being close to the venue I was attending and having no knowledge of the city. It was a comfortable stay at a reasonable price. My travel mate enjoyed the breakfast. One thing I've noticed about hotels now is a lot of the rooms don't open to the outside. Instead you have to walk out into a hallway to go outside to smoke and that is a problem. If I can find a hotel that opens to the outside from the room, I'll not stay at this one again.
November 17, 2013
Rated 5.0 out of 5.0 by Alabuckeye Front desk girls were great!
This hotel was within walking distance to downtown shops and restaurants. The customer service staff was very welcoming, friendly and helpful with directions. The room was clean and comfortable. Best value in the downtown area.
November 15, 2013
Rated 5.0 out of 5.0 by BubbaDe Good Time
Holiday Inn is an excellant venue to stay when you have a concert to attend: Civic Center is just a walk a way and is safe. Beds and pillows were great, and the morning breakfast offered was good.
November 13, 2013
Rated 4.0 out of 5.0 by YNOT1964 Very nice except for check-in
I really enjoyed my two night stay at this hotel, everything was clean and well maintained. The breakfast choices were great and most of the staff was very friendly. The desk clerk working the night I checked in was a differnt story, she was too busy talking opn the phone to one her frineds that she did not bother to put the phone down to wait on me. She asked me for my last name, put the paperwork that I needed to initial and sign in front of me and pointed to each area, without saying a word to me, while continuing to talk on the phone. She then handed me my room keys and pointed me in the direction of the room. I do not beleive this is a professional attitude to have and the customers should come first and private conversations should be put on hold while a customer is there. Again other than that the expereince was very good.
November 4, 2013
Rated 5.0 out of 5.0 by saehret very comfortable beds and clean.
We always stay in a Holiday Inn Express when traveling and I have to say that our room here was exceptional as far as the furniture, tv, refrigerator and bathroom amenities. Finally a shower that had shelves/cubbies for your personal items. Large vanity. Great location. Right off highway.
October 31, 2013
Rated 5.0 out of 5.0 by Alka1 Wonderful experience!
Front desk personnel were so friendly and very helpful.
October 29, 2013
Rated 5.0 out of 5.0 by medstudentmom Great
Great place to stay. We were only here for one night but it was
terrific. Comfortable beds, great shower and friendly people.
I will definitely stay here again.
October 29, 2013