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Rated 4.5 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by satisfied customer Great room was in process of being remodeled. Staff made every attempt to accommodations as comfortable as possible, given the circumstances. But there was an understandable amount of noise and dust. Temporary breakfast room was cramped. September 26, 2014
Rated 5.0 out of 5.0 by Staff As I said previously, your most valuable assets are your employees. They displayed superior customer service skills while I was staying at your hotel. The front desk staff were always smiling and eager to assist me in any endeavor I encountered ie. getting me google directions to the location of my early morning meeting. Maria was excellent in providing delicious, eye pleasing breakfast meals each morning. She always greeted me with a smile and made sure I had everything I needed to start my day. I also appreciated seeing a Gideon Bible in the drawer of my room. It is a blessing to know that your organization has not given into the minority. God will continue to bless you for this stand. It was not the building or the trappings of the lobby, room, or any other amenity but rather your staff who made my stay and my experience extraordinary. September 25, 2014
Rated 5.0 out of 5.0 by Clean & comfortable Nice upgrades in the breakfast area and comfy bed. I didn't realize how tired I was when I woke in the morning I never moved the entire night. Wish I didn't have to run off to my meeting. September 24, 2014
Rated 2.0 out of 5.0 by Noisy stay Had ongoing construction noise that continued until 7:45 pm the night of my stay. September 18, 2014
Rated 3.0 out of 5.0 Nice Place to Sleep The night I stayed, there was construction in the lobby. The noise will minimal and plenty of signs and reminders of the new breakfast area. Even the contractors working in the lobby were accommodating and polite. I was pleasantly surprise. September 18, 2014
Rated 3.0 out of 5.0 Good value close to downtown Roanoke Rooms were clean and the location and price made this a good value close to downtown Roanoke. Front lobby was under construction which we were unaware of when booking, but beyond that our experience was good. September 18, 2014
Rated 3.0 out of 5.0 by ANNI It could have been better if not for all the renewing late into the night. September 11, 2014
Rated 5.0 out of 5.0 by Great stay My daughter and I had a great stay though it was only 1 night. We enjoy staying Holiday Inn Express when we can. Price is usually reasonable although sometimes a little higher. Free breakfast and quality/cleanliness very reliable. September 9, 2014
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