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Rated 4.6 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by GREAT FRONT DESK STAFF The front desk staff is outstanding ! Very friendly and helpful. June 22, 2014
Rated 5.0 out of 5.0 by Safe and clean, great service I would recommend this hotel, and we enjoyed our stay. The staff was friendly and very helpful. The room was just the right size, and the refrigerator and micro were perfect. We felt safe and loved the convenience of being so close to the interstate. June 19, 2014
Rated 4.0 out of 5.0 by Uncomfortable beds, above average service, small breakfast area and lobby The staff was very helpful The bed mattresses need replaceing -too soft and sagging The lobby and breakfast area are too small. Food was reasonably good Parking lot entances are too close to traffic light or to close to the crest of a hill to see oncoming cars. Without the convention rates, this hotel would not bw worth the room rate. June 17, 2014
Rated 3.0 out of 5.0 by not large enough room for wheelchair accessibility Good bathroom for wheelchair. Room not large enough for wheelchair. Compared to five other Holiday Inn Express locations we have stayed in during this three week trip we would rate this one the lowest. No washer/dryer in hotel. June 17, 2014
Rated 5.0 out of 5.0 by MY BRIEF STAY My stay was brief as myself and daughters were visiting . I found the hotel to be convient to the event. I found my stay very satisfactory. The only minor thing that i did not like was the microwaved breakfast. which was horrible. The sausage and gravy was warm/cold but oddly enough tasted half done. The eggs were very soupy in texture and from that point i gave up. June 16, 2014
Rated 5.0 out of 5.0 by Large room, excellent service and great location. The room was large with a comfortable king bed. My wife and I both got a great night's rest. The entire staff, front desk, breakfast service and housekeeping were all friendly and very helpful. Needed a toothbrush and tooth paste and they were available in about three minutes. Great location, just off I-581 near the civic center. Easy to navigate the city and return from this location. Guard on duty through the night. Strongly recommend this hotel when in the Roanoke area. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great pillows with great service Very accomodating staff to our needs. The end of our stay coincided with the French Open and we were able to finish watching Nadal's victory without interruption. June 11, 2014
Rated 2.0 out of 5.0 by Disappointing Not one of the better HI Expresses in which we have stayed. Front dest staff seemed distracted during the few days we were there. The lobby is very plain, and the carpeting and rooms need updating. There are better places to stay in Roanoke. June 10, 2014
Rated 5.0 out of 5.0 by Very nice rooms and great service Room was very nice and the staff at the service desk and the ones that cleaned the rooms were very nice and helpful. June 7, 2014
Rated 5.0 out of 5.0 by Great service and good food. My stay at the Holiday Inn Express in Roanoke was relaxing and restful. The bed was comfortable, the complimentary breakfast was excellent, and the staff was courtesy and helpful. I would recommend the Holiday Inn Express in Roanoke to anyone for business or pleasure. June 3, 2014
Rated 2.0 out of 5.0 Stale smell Use more air freshener in the rooms. It had a very stale odor about it. The room "looked" clean but smelled terrible. May 26, 2014
Rated 5.0 out of 5.0 by Good comfortable place that was close to the airport. I just wished the bathroom was a little bit bigger and the toiletries were commensurate with the number of guests staying in the room. Otherwise, the hotel was great with ample and clean parking space. May 25, 2014
Rated 5.0 out of 5.0 by Great Everything Here! Staff were extremely friendly. Upon arrival, I was greeted with delicious freshly baked cookies, and the staff was able to reccomend local places to go to durin my stay. Everytime I walked into the hotel, I was greeted and asked how things were going. The bed was extremely comfy (the most important part of my stay!) The following week I stayed at a hotel I expected to be better quality in Warrenton, VA. but I found myself wishing I had booked at Holiday Inn because the pillows were comfier here. Great internet access and good breakfast. May 19, 2014
Rated 4.0 out of 5.0 by Very nice hotel, good value Hotel was pleasant, clean and quiet. Room was excellent. Front desk staff were very nice and incredibly helpful, steered us in the right direction, made great recommendations and were just like old friends. Only minor complaint is that the breakfast area was too small to accommodate all the guests desiring to sit. Other than that, nice experience for the price. May 12, 2014
Rated 5.0 out of 5.0 by Great Service Check-in was fast. The employees very friendly. Hotel was clean. It was a nice size room. Room was clean. Bed was comfortable. We were there for a concert at the Civic Center and this Holiday Inn Express has a walkway to the back side of the Center. It was very convenient and we did not have to cross any streets, so it was very safe, too. I would recommend that if you do walk to the Center at night to carry a small pocket flashlight to have in some areas around the Center. Check-out the next morning was QUICK and EASY! May 6, 2014
Rated 5.0 out of 5.0 by Always stay here whenever we're in Roanoke Feels like home and always so quiet compared with other HIE's May 4, 2014
Rated 5.0 out of 5.0 by Awesome stay! Very nice and comfortable stay in Roanoke! Will definitely return! May 2, 2014
Rated 5.0 out of 5.0 by Great location. My wife and I recently traveled to Roanoke to meet up with friends who also traveled several hundred miles. Roanoke was the mid point and none of us had previously visited Roanoke. This hotel is at a great location for enjoying the restaurants and night-life in downtown. It was short $5 cab ride to the entertainment section of town. The hotel was clean and the staff helpful. I look forward to our next visit to Roanoke and we would stay at this hotel again. Sincerely, Murph Newark, DE April 27, 2014
Rated 5.0 out of 5.0 by Great service We have stayed at this Holiday Inn Express many many times. In fact, we have gotten to know some of the employees who always greet us by name. Since we go to Roanoke quite often to visit family we always stay at this Holiday Inn Express . The service is always excellent, the rooms are clean and comfortable and the breakfast is always excellent. Please express our thanks and appreciation to all the staff at this Holiday Inn Express. April 24, 2014
Rated 5.0 out of 5.0 by Good place to stay for a visit Great room, clean, nice staff, good location, I would stay here again. April 24, 2014
Rated 5.0 out of 5.0 Great Concert Get Away We were there for 1 night for a concert at the civic center and this hotel was a wonderful location. We were able to walk to the concert and felt very safe. Front desk was helpful with directions and always greeted us with a smile and welcome. April 24, 2014
Rated 4.0 out of 5.0 by Just what we wanted My wife and I were up for the weekend for the bike fest at the civic center and wanted a nice clean place and short walk over...spot on ! Didn't spend a lot of time on the property but very satisfied and were most pleased with the friendliness and helpfulness of the front desk employees sat night and sun morn.Next trip up we will be staying there again! April 18, 2014
Rated 5.0 out of 5.0 by Easy In and Easy Out Convenient location to stay for Roanoke Civic Center events. Can easily walk to downtown or the civic center. April 17, 2014
Rated 5.0 out of 5.0 by Home away from home The people at the Holiday Inn Express are the best people I have ever met, they always make you feel like your a part of their family. The rooms are wonderful, clean and very inviting. Breakfast is a delight, plenty enough to get you going in the morning. If more Hotels treated their guests the way this crew does, the world would be a much better place. Keep up the great work. April 16, 2014
Rated 5.0 out of 5.0 Superior staff and customer Service The staff is very, very prepared to meet your hospitality needs, very accomodating and go out of their way to assist.The Sales Manager, Dan, is great to work with re: group needs and Crystal at the front desk has become one of our favorites. April 15, 2014
Rated 5.0 out of 5.0 by A Good Spot in Roanoke This Holiday Inn Express is convenient to downtown and just a short distance from the airport. The facility is immaculate inside and out and reasonably priced for the services provided. I can gladly recommend this place for anybody needing an overnight or longer stay in Roanoke. April 15, 2014
Rated 5.0 out of 5.0 by Clean rooms, convenient location, great breakfast and service We have stayed at this Holiday Inn Express off and on over the past fifteen years. It has never disappointed us, and has even gotten better. We will only stay here when in Roanoke. The breakfast staff is courteous, helpful, and just plain nice. I highly recommend this hotel, which is close to everything, yet does not feel crowded. Try it! April 13, 2014
Rated 5.0 out of 5.0 by Great service Good hotel, excellent place to stay. Rooms were comfortable. Staff showed good customer service. very clean establishment. April 2, 2014
Rated 5.0 out of 5.0 by riendly staff Staff and front desk employees were friendly and genuinely cared about your needs. It was quiet and got good rest during the day. March 16, 2014
Rated 5.0 out of 5.0 by Great Experience The staff was super friendly, clean rooms, great breakfast, and easy to get to. March 13, 2014
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