Rated 4.5 out of 5 by 130
Rated 5.0 out of 5.0 by SaraSG2014 Comfortable bed and great service
Hotel was comfortable even though extensive remodel was going on. Pool very small and no workout room on site - (Ymca across the road)
September 5, 2014
Rated 5.0 out of 5.0 by Thisfeedbacksystemispoor Great Front Desk Clerk
Front desk clerk was swesome. Even though this hotel was under renovation it was still very nice. On a side note, The City of Roanoke was impressive!! Very clean and well maintained. I would seriously consider relocating there.
September 4, 2014
Rated 5.0 out of 5.0 by Thisfeedbacksystemispoor Awesome hotel
The desk clerk on the evening we stayed was fantastic!! Even though this hotel was being refurbished, it was still awesome. On a side note, the City of Roanoke is impressive. Incredibly clean and well maintained, I would seriously consider moving there.
September 4, 2014
Rated 5.0 out of 5.0 by tommyk53 Roanoke Stay
Here for one night to visit Hollins and see downtown. Location excellent. One mile walk from City market. Right off I-581. Very comfortable room. Breakfast with decent choices, more than adequate.
September 2, 2014
Rated 1.0 out of 5.0 by Gold Level Member Hotel is in poor shape.
The hotel was being remodeled so it was in bad shape. It smelled of paint. It was nosy in the morning. The management should have significantly discounted the hotel rates.
August 31, 2014
Rated 2.0 out of 5.0 by hokiedad Under renovation
On-going construction in lobby required the breakfast area to be moved to the second floor next to occupied rooms. Increased traffic volume and noise may resting difficult during this stay.
August 30, 2014
Rated 1.0 out of 5.0 by ldscedar not a great experience
Unfortunately we weren't made aware when calling to inquire with questions, that the hotel was under construction. We were gathering family members together for a wedding and upon arriving, had no meeting room or gathering center to all be together. The construction throughout the day was so loud, you couldn't hear the television, let alone take a nap in your room. The paint fumes were very strong as well. Upon complaining, we were simply told "I'm sorry, there's nothing we can do." Well, I think they should have at least refrained from booking guests on the floors they were scraping and sanding the hallway walls on. Also, the outside pool is located in the corner of the parking lot of the hotel, very displaced and inconvenient to visit. They tried serving their complimentary breakfast in an older hotel room on the floor of construction, very off putting as it would have shown much more as a courtesy to extend complimentary breakfast tickets or coupons to area restaurants. I wish I had taken photos.
August 29, 2014
Rated 5.0 out of 5.0 by davem81 Roanoke stay
Nice hotel I would recommend this hotel if you are in the area
August 28, 2014
Rated 4.0 out of 5.0 by dhe bethesda dhe bethesda
everything was fine - unfortunately, hotel was in remodel mode (construction zone)
August 27, 2014
Rated 2.0 out of 5.0 by Elevator Dave Contruction
The hotel was under construction and I was not informed prior to my check in
August 26, 2014
Rated 4.0 out of 5.0 by Ms.On the Road Again Comfortable bed, clean room
I would stay here again, the room was clean, the bed was comfortable. The property was quiet so I had no problem falling asleep. Conveniently located, right off the highway.
August 26, 2014
Rated 4.0 out of 5.0 by JJMVS convenient location
There was extensive renovation/remodeling going on during our stay, which we were only informed of upon check-in. It would have been nice to have been told this when we made the reservation. There was noise and debris in the hallways during the day.
The door on our bathroom closed only partially unless forced, and the toilet flush sounded like an explosion.
Some overzealous housekeeper threw away a bar of medicinal soap that was in a personal soap dish.
All that aside, the staff was courteous and friendly, the location was convenient, and the breakfast had good choices. The wi-fi worked well.
August 25, 2014
Rated 5.0 out of 5.0 by Pete0928 Comfortable bed and great shower/whirlpool tub
My overnight stay, although brief, was very restful. The bathroom accommodations were very good, with ample water pressure and excellent shower head providing for a relaxing bathing experience. THe room also came with a whirlpool tub which was also relaxing after a long day of travel.
The bed was also very comfortable and provided for a restful sleep.
August 25, 2014
Rated 5.0 out of 5.0 by Rob 1956 Roanoke Holiday Inn Express
The person checking us in was extremely helpful with providing directions to a movie theater, dinner spot, and where we could park our trailer which we wanted to detach. Although the hotel was under construction we didn't notice the construction other than that the dining area was moved to several hotels rooms on the second floor. Highly recommend.
August 20, 2014
Rated 4.0 out of 5.0 by The Ruffins Great location/Good stay
Employees friendly and knowledgeable of the area. Hotel is a quick 5 minute drive to downtown or 20 minute walk along paved walkway and/or sidewalks. Hotel undergoing construction while we were there but it never affected our stay. Pool looked nice, but it rained the whole time we were there!
August 17, 2014
Rated 5.0 out of 5.0 by jaguarnj Business Stay
Excellent stay at the Holiday in Roanoke was very nice and comfortable
August 15, 2014
Rated 5.0 out of 5.0 by RICVA Great Holiday Inn Experience
My experience at this Holiday Inn Express far surpassed my other experiences with Holiday Inns. The staff was welcoming and helpful from the moment of our arrival. There were cookies and chocolates at the front desk every time we entered or left the hotel. The staff at the front desk gave us great directions for restaurants and things to do in the area. The room was extremely clean and the cleaning staff did an excellent job to keep it that way throughout our entire stay. Although we were staying in Roanoke for the Virginia Bar Exam, I felt comfortable and well rested after staying at this hotel. The only downside was the higher price for our stay. I would highly recommend this hotel to anyone staying in Roanoke.
August 4, 2014
Rated 5.0 out of 5.0 by CRoyal Awesome Stay!
I stayed here in July and had a great time! The staff was wonderful. They had some renovations going on but we were not disturbed at all. The staff communicated with us quite well, which is what mattered the most. No surprises. Can't wait to come back after all the renovation is done!
August 3, 2014
Rated 5.0 out of 5.0 by Mangor1 Great Place to Stay
I really enjoyed my stay at the Holiday Inn Express. The breakfast by itself would be reason enough to stay, but the other amenities made the experience well worth the trip.
The desk staff was very attentive and the cookies on the counter were very much appreciated (It would be nice if you could include oatmeal raisin cookies as well as the chocolate chip).
Our room was comfortable, but the air conditioner was noisy. Please include mouth wash with the other toiletries.
I was very disappointed that the YMCA fitness center was not available on Sunday. That is really the only big complaint I have. Overall, our stay was real nice.
August 3, 2014
Rated 5.0 out of 5.0 by ChiefQ Super place and people
I was a late check in but everything was perfect when I arrived. The room was very clean and the beds very comfortable.
July 30, 2014
Rated 5.0 out of 5.0 by bill7781 Great customer service
The desk manager, Daniel, was really great. He had a positive attitude and seemed to really care about his customers.
July 29, 2014
Rated 5.0 out of 5.0 by Kczack Great experience
We came as a group for a wedding in the area, and we all raved about this hotel! The service was what made this hotel stand out, and I've not seen this level of service and kindness of a hotel staff in a very long time. Thank you so very much...such an enjoyable experience!
July 24, 2014
Rated 5.0 out of 5.0 by hale overnight on our way to Appalachia
I stayed with a group of 14 with 10 high school students. The staff was patient and kind, breakfast was delicious and the pool really clean.
July 23, 2014
Rated 5.0 out of 5.0 by Odessa235330 Thank you for a great first Holiday Inn Express experience...
Staff up there with 5 star hotel staff...Courteous, Genuine Customer Service, Pleasant, Attentive.
Guest Room surprised me, actually, the overall hotel experience, as I had never stayed at a Holiday Inn Express, but, I will definitely stay at others, and am confident, the experience will be another satisfying one.
The towels great quality...the mattresses, well, I thought more comfortable than some other brand name 5 star hotels...lol...the pillows were definitely a surprise...would love some.
Breakfast great, ham was a little salty for my taste buds, but, thoroughly enjoyed my breakfast.
July 22, 2014
Rated 5.0 out of 5.0 by Milwaukee23 Great Staff
I do a lot of travel for business and have to deal with varying hotels/staff/situations. The front-desk associates at this location were excellent and my room was comfortable and clean (which is why I am taking time to write this review). I had to stop by the front desk a few times and each time I walked away with questions answered and my request were taken care of with ease. Kudos to this location.
July 11, 2014
Rated 5.0 out of 5.0 by D.J.62 comfortable bed good breakfest
overall great experience....very comfortable room and restfull nights sleep...also great variety for breakfest
July 10, 2014
Rated 5.0 out of 5.0 by Sam103 Good place to relax after a long bike ride
Nice curb appearance and good location. Front desk is friendly and very helpful to find a place to relax and have a nice dinner. Sidewinders Steak House and Saloon was a great choice for us after a long bike ride. The room was very clean and up to date. We definitely will keep this hotel on top of the list when we are back in the area.
July 10, 2014
Rated 5.0 out of 5.0 by Gone to Ashville Great Stay
Very pleasant and friendly staff, I felt welcome and cared for for the short stay. I would stay again next time.
July 7, 2014
Rated 5.0 out of 5.0 by bardia great room and services
clean, centrally located to actitivites, great breakfast and bed
July 1, 2014
Rated 5.0 out of 5.0 by DriVin Blind Great location, newly furnished rooms, great stay
Hotel staff were very helpful in recommending local restaurants and activities. Room was very clean
June 28, 2014