Rated 4.4 out of 5 by 49
Rated 4.0 out of 5.0 by mrnimble Great location to visit transportation museum.
Very nice, comfortable and secure. Some renovation work going on but didn't disturb us. Great, helpful front desk staff as well as nice breakfast. Overall good value.
October 24, 2013
Rated 3.0 out of 5.0 by Jabean Decent for the amount of options around
My stay was ok, nothing to rave about. The beds weer very comfortable and the pillows were great. The hotel over all was nothing fancy, I have been to nicer Holiday Inn Expresses and worst hotels in general. My biggest complaint would be breakfast. The egg option was a sponge round thing that was gross and the juice was watered down concentrate. A little disappointing I would rather a lower rate and just get food else where.
October 23, 2013
Rated 5.0 out of 5.0 by walkeramongus Annual Guest
I stay at this Holiday Inn Express every year for the same event at the civic center. It is very convenient to walk to the civic center and not have to drive and park with the crowds.
The hotel is very nice. Soft sheets and comforter. The price is higher than I like to pay. But the convenience and hotel reputation keeps me coming back.
October 10, 2013
Rated 5.0 out of 5.0 by larrainyo Great Stay, Great Location
Great front desk staff, comfy beds. Good breakfast! Within walking distance of Roanoke Civic Center. Great location
October 8, 2013
Rated 1.0 out of 5.0 by H82GOSLO Weary traveler.
I had reservations for Wednesday night and expected to be there around 8pm. Other travel issues ended up making my arrival 330 AM on Thursday. I had called around 830 PM to let the hotel know I would be in late/early and they changed my reservation to Thursday. That all went very well. What did not go well, was receiving a room that happened to be across the hall from the housekeeping room, in which apparently 4-6 women arrived to work around 8AM Thursday Morning and carrying on. By carrying on I mean I could hear each individual's voice clearly and understand what they were saying. It was extremely loud. My plan to sleep as long as possible was cut extremely short and with another 5-6 hours of driving ahead of me, it did little to ensure I was rested.
October 3, 2013
Rated 5.0 out of 5.0 by JackSparrow3 The staff was great!
The front desk ladies and staff were very friendly and helpful. It was our first time in Roanoke and the front desk staff answered our questions, gave us directions and helped us feel welcomed. The beds were very comfortable and the showers had great water pressure. The hotel is in a central location and easy to get to from downtown or the interstate. We'll stay here again.
September 26, 2013
Rated 4.0 out of 5.0 by VTparent room was clean, bed was comfortable and great front desk
everyone was friendly. called with special request and was accommodated. convenient location.
September 25, 2013
Rated 5.0 out of 5.0 by Nomad6 Great Stay
Great stay, love the breakfast, so close to I-581. HIE is my first choice when I travel. Thanks for being so great.
September 7, 2013
Rated 5.0 out of 5.0 by Louisiane Impeccably clean, including the phone!
We stayed at this hotel several years ago. We found it to be much improved, in incredibly clean, and nice smelling soap and lotion. We appreciated that along with the freshly made breakfasts and hospitable staff Thank you!
September 2, 2013
Rated 4.0 out of 5.0 by Cycleridge Visit to Roanoke -- Son to Virginia Tech
About what you would expect from a Holiday Inn Express. Great value and extremely friendly staff. We had driven from DC to drop our son off for his Freshman year at Virginia Tech. Everything near Blacksburg was either booked or twice the price. The Roanoke Holiday Inn Express provided a great alternative. The front desk personnel were extremely helpful and friendly. Also very cool that hotel is only a couple of miles from Salvage Dawgs ... a must see while in town.
August 27, 2013
Rated 5.0 out of 5.0 by IncognitoRomantic Convenient Location, Great Bang for the Buck.
I stayed here at least two nights and it was great at the price I paid. I would stay here again, and the service was excellent. Oh yeah, finding it was always easy, too.
August 25, 2013
Rated 5.0 out of 5.0 by Destiny Comfortable bed and great room
We enjoyed our stay at this hotel and staff was very pleasant.will stay her again.
August 21, 2013
Rated 5.0 out of 5.0 by contest31 Reliable Quality
We've never had a bad experience in a HIE property and this was no exception. The quality is a good value for the price. Wherever we go, we always look for HIE first.
August 19, 2013
Rated 5.0 out of 5.0 by Janis54 Great Staff
This hotel is just wonderful all around. The staff is fantastic and goes above and beyond to be helpful. The room was very comfortable and clean. There are plenty of choices for breakfast and the staff stays on top of it to keep from running out of anything. From check-in to check-out, it was an all around good experience.
August 18, 2013
Rated 4.0 out of 5.0 by holland01 Good staying
good stay, breakfast good be better.
Friendly, good rooms, swimmingpool.
August 9, 2013
Rated 4.0 out of 5.0 by HuntereSS Could have been better
The staff was helpful and friendly, had no problem getting directions to local places. The complimentary breakfast was good, but the lobby area for breakfast was too tiny for the size of the hotel. We were offered a free 2-topping pizza and 2-liter soft drink PER room PER night and the first night the hotel honored the offer. The second night, however, the hotel would not honor the offer. The clerk called management about the offer and management was the one who wouldn't honor the offer. Notified customer service about it and never heard a word about it.
August 8, 2013
Rated 5.0 out of 5.0 Great location - Quiet - Great Staff
I was here studying for the bar exam and it was perfect - quiet, close to the event, great staff, great breakfast and they have a pool. Definitely worth it.
August 5, 2013
Rated 5.0 out of 5.0 by USSeaman Good Holiday Inn Exp
After a couple of poor experiences at Holiday Inn Expresses I was about to abandon this chain. This was a pleasant stay that was more inline with other Holiday Inn experiences I have had.
July 29, 2013
Rated 5.0 out of 5.0 by Ricjie Nice staff. Small place
Accommodating staff, but facility was smallish, including breakfast area. Going across street for gym was not a plus. Still a nice visit and conveniently located to center of town and museums. Pool area also small.
July 28, 2013
Rated 5.0 out of 5.0 by Theatrefan A very relaxing stay in Roanoke
We enjoyed our stay at the hotel. The room was comfortable and the staff were very helpful. The location is good, being close to the lively downtown, next to I-581 and within easy distance of the shopping mall a few miles north up I-581. We did car trips both east (along the Blue Ridge Parkway) and west through Paint Brush and up to Lake Moomaw. I would recommend both the hotel and the location for a great weekend.
July 24, 2013
Rated 5.0 out of 5.0 by wearytraveler78 Very Nice Stay, but No indoor pool or workout area
Great hotel and staff, but really missed an indoor pool and workout area. I went across the street to the YMCA to work out like Holiday Inn staff said they were partnered with, but the YMCA wanted me to fill out all of this paperwork. I just told the lady, I'm just here to work out 45 minutes and you want me to fill out 45 minutes of paperwork. So I just went back to my room. Great breakfast and great room though. I would have used the outdoor pool, but it was storming when I had free time to use it.
July 23, 2013
Rated 1.0 out of 5.0 by Docena28 Nice Stay, But they have Thieves!!!
The hotel was a very nice place to stay, and have been there to stay on several occasions when visitng family with no problem, But some time between June 24th- June 26, 2013, on about that date my daughters hat was taken from our room. The room had a" Do Not Disturb" tag in the Key Card Slot,;plus the hat was in a plastic bag with others when we checked-in, so we didn't want anyone to come in our room for privacy, and upon returning home, she noticed that one (1) of her hats was missing. She called the Hotel to ask and inform the staff that the hat was missing or stolen, but no-one found it. I would think that if you have a Do Not Disturb on your door that means Stay Out!!. Now she is so upset, and will never stay there again in life. So if you go there, don't leave your belongings in your room, EVER!!!
A word to the wise.
June 28, 2013
Rated 4.0 out of 5.0 by Hayat Visit for work
I stayed for 4 nights and want to say the staff is incredibly friendly, especially Dalia and Crystal. I stayed alone since I was traveling for work and the front desk staff made sure that I was taken care of and not lonely. They were always courteous and supplied all necessary info when needed!
June 6, 2013
Rated 5.0 out of 5.0 by sbrasdis Hotel Staff is the Best.
I attended the Blue Ridge Marathon and from check in to the time I checked out the staff was the most accomidateing and helpful in every way possible. The breakfast and area is very clean and well stocked. All I can say is Thank You for making my stay so enjoyable. I will be attending the Marathon next year and hoping I may get a reservations to this hotel again.
April 26, 2013
Rated 3.0 out of 5.0 by Murchad A so so location...and an "upgrade"?
This hotel was not exactly the best located Holiday Inn property we've ever visited. The entry from the roadway was actually unsafe since it required either a u-turn to access the hotel lot safely or a left turn in a location where a driver's view of oncoming traffic would be limited (due to a hill). Otherwise the hotel itself was okay. Nothing to write home about but nothing noteworthy either.
We are frequent Holiday Inn patrons and had to laugh when we were advised that our reservation had been upgraded due to our Platinum level Priority Club membership. Our room was small - and the upgrade was - a jetted tub. Really? Does anyone consider a jetted tub - that doesn't even look very nice - as an upgrade?
It would have been better to leave the matter unmentioned.
April 16, 2013
Rated 5.0 out of 5.0 by ROOOOOO Nice place to stay
Wish the TV remote all would have sleep timers that work.
April 9, 2013
Rated 4.0 out of 5.0 by Nana2009 Good place for a quiet nights sleep while traveling.
Comfortable but not great food in the dining room.
April 7, 2013
Rated 5.0 out of 5.0 Great As Always
As the title says, this hotel and staff have always been great and a nice place to stay while working in the Roanoke area.
March 29, 2013
Rated 5.0 out of 5.0 by Garry10 Very GOOD Review
When in Roanoke, I always stay at this location when available.
Well maintained, and the location could not be better.Staff are great.
March 21, 2013
Rated 5.0 out of 5.0 by RosaM Nice hotel
This is was very nice and relaxing stay. Rooms are nice and clean. Breakfast was very yummy and fresh. It's close to downtown Roanoke so we really enjoyed walking around and tried some nice restaurants that we wouldn't have at home.
March 12, 2013