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Rated 4.6 out of 5 by 458 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay This hotel is a favorite for me. The staff does everything they can to accommodate our needs, from handicap accessibility to coffee all day/night long. The breakfast is one of the best features, with many choices and constant replenishment. I always reserve early when I know I am coming to the area, to make sure I get a room. June 20, 2016
Rated 4.0 out of 5.0 by Friendly Staff Friendly staff, clean and comfortable room and good breakfast food choices. June 20, 2016
Rated 5.0 out of 5.0 by Regional Manager Very clean, nice hotel for business purposes, easy check in and check June 20, 2016
Rated 5.0 out of 5.0 by Room wasn't exactly as reserved We wanted a sitting area in the room, since suites were not available. We were promised a couch and chair but only one chair was in the room. We did not complain because the room was clean and neat, maybe a little out of date and showing signs of wear, and the staff was outstanding. I think the reservations line lead us astray on the room description. June 14, 2016
Rated 2.0 out of 5.0 by Unable to rest in Roanoke, Va I was looking for what HIExpress hotel always has provided to me and friends when traveling, a good and restful night of sleep to be able to do some work and play the day after... Well the worst mattress that you could imagine is the one I had to sleep on. I would NOT allow my dog to sleep on that mattress NOR she would sleep there... June 13, 2016
Rated 4.0 out of 5.0 by Reservations I wish when you are making reservations through "friend and family" you would be able to get your money back if something comes up that you cannot make it. Our relatives, who we were going there to visit, became sick and were not able to see us. I called in advance to coming and was told that I could not get my money back but the desk clerk said I could make another trip within 6 months. This is fine, providing you are able to come. There was another couple with us and between the four of us, another time did not suit, due to other obligations, not traveling in the winter, and being assured you can get off of work. As far as the staff, they were wonderful to work with. I give them a "10". June 8, 2016
Rated 4.0 out of 5.0 by Great Stay I had a great experience at the Holiday Inn Express in Roanoke! Nice staff, clean rooms, great breakfast. I recommend it to anyone staying in the area. June 8, 2016
Rated 4.0 out of 5.0 by Clean and friendly, easy downtown access I enjoyed my one-night stay. I arrived late, starving, and desperate to stretch my legs after hours driving; friendly front desk staff checked me in promptly, provided a map and easy walking directions to downtown, and highlighted restaurant suggestions for places with good food and fast service. Sleeping conditions were pretty good, and breakfast the next morning was hot and fresh with multiple protein and fruit options. I went on my way refreshed. June 6, 2016
  • 2016-06-23 T22:37:22.895-05:00
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