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Rated 4.5 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great service Hotel was great and staff was wonderful. Thanks for the hospitality! November 6, 2014
Rated 5.0 out of 5.0 by great new site great stay in a comfortable room. good food. nice bright lights in the bathroom. November 4, 2014
Rated 4.0 out of 5.0 by Very clean but a bit pricey. The Rochelle Holiday Inn Express appears to be a fairly new property. It's location right off I-39 makes it convenient if traveling that road. There are plenty of places to eat (mainly fast food) nearby. The hotel itself is attractive and well kept, for the most part, but I noticed a spot or two that needed some attention, such as a piece of wallpaper peeling. The check in staff person was most pleasant. My room (single king size bed), was very comfortable. There were four pillows, two marked soft and two marked firm. Housekeeping does a good job as the room was very clean, along with the bathroom area. As with this location, and it seems nearly all motels these days, the room doesn't have good soundproofing from noises in the hallway. Throughout the night I heard the door to the outside close. Generally, turning on the fan on the heater/air conditioner tends to drown out the noise, but this HVAC machine here had just one setting for the fan, which, while quiet, did little to mask noise elsewhere. The provided breakfast was adequate. A variety of hot and cold foods were provided. Plenty of beverages were available. The milk selection was quite good. The employee working the breakfast room was friendly and helpful. Overall, the place is good, but a bit pricey. October 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast The Holiday Inn Express was a fantastic place to stay. The beds were extremely comfortable and the room was very clean. The lobby was decorated for Halloween and I thought that was a nice touch. The breakfast had a nice variety of food and it was very tasty. Staff that I encountered were very friendly and accommodating. Would not hesitate to stay there again. October 23, 2014
Rated 5.0 out of 5.0 by Great hotel Friendly employees, clean room, comfortable bed, smoking room a plus so I didn't have to go outside at night by myself. October 16, 2014
Rated 5.0 out of 5.0 by business trip: one overnight stay Desk attendant was very friendly. I reserved the pizza/room package. When the pizza store was confused by my call to order, front desk attendant took care of it for me. October 13, 2014
Rated 5.0 out of 5.0 by Wonderful service and super clean rooms Whenever travelling to Rochelle this is where we stay. We have been there about 5 times now and every time does not dissappoint. We also found out this trip that this is also a "dog friendly" property and we even thought about bringing our dog next time we travel from PA to IL October 9, 2014
Rated 2.0 out of 5.0 by Got a Smoking room, not what I wanted Got a Smoking room, not what I wanted also asked fro disabled access, didn't get that either October 9, 2014
Rated 5.0 out of 5.0 by Nice clean room, great service by staff and good hot breakfast I would definetly recommend this hotel to friends and family!! October 9, 2014
Rated 5.0 out of 5.0 by Great property The staff at this property is wonderful from the front desk to the breakfast area! I would highly recommend this hotel to anyone coming to the DeKalb area. We will continue to use this property any time we come to visit NIU. October 9, 2014
Rated 5.0 out of 5.0 by HIE Rochelle Stopped several times here. Never disappointed. What you'd expect from an HIE. October 8, 2014
Rated 5.0 out of 5.0 by Great place to stay Our time was enjoyable. The hotel was in great condition and the staff were friendly. September 25, 2014
Rated 5.0 out of 5.0 by Friendly/helpful desk staff The young man at the desk was very helpful and answered our questions about the hotel and area. I do no know his name but he went over and beyond in trying to help another person checking in at the same time. This person was being "difficult" about things that were not in his control but he stayed calm, friendly and was able to rectify her situation - whatever the problem was. I also saw him help this person with her questions concerning logging on to the computer in the lobby. While helping her, he did not neglect to help others that were waiting. I do not know his name but he did an outstanding job. September 18, 2014
Rated 3.0 out of 5.0 by Front Desk afternoon & early evening: SICK & POOR ATTITUDE most of the staff was great however as stated above Front desk clerk in the afternoon & early evening was "Horrible". I have never been ask to check out of a Holiday Inn because the clerk was to busy to answer my questions & address my issues of NO internet. Very poor attitude September 15, 2014
Rated 5.0 out of 5.0 by great bed and breakfast The hotel is great plenty of parking for large trucks the staff was outstanding .The room was very comfortable.the restaurant is great very reasonable.The food is very good September 5, 2014
Rated 4.0 out of 5.0 by Clean rooms, comfortable beds and a good breakfast. Exactly what you would expect at HIE.. No bad surprises! September 5, 2014
Rated 5.0 out of 5.0 by Comfortable good service, well kept up, attentive staff. Everything was fine............. August 26, 2014
Rated 4.0 out of 5.0 by Staff very helpful Staff was very helpful at check in and in the breakfast area. August 21, 2014
Rated 5.0 out of 5.0 by Perfect one night stay Staff friendly and courteous. Check-in person delayed some in assigning room, which wasn't ready, so I said I'd return couple hours later. They called the cleaning staff and delayed the assignment for some reason. Room clean and friendly. TV could be higher than it is. Place on pedestal on dresser?? Label on thermostat was worn badly- needs to be replaced. HVAC unit may need cleaning or dusting. It was chilly so I turned the heat on but it smelled such that the heat/fire detector in the room went off. So, I turned the unit to fan only and ran it all night. Food is excellent along with the food server. August 18, 2014
Rated 5.0 out of 5.0 by Clean & Comfortable This was kind of a last minute trip. Wish I could have stayed much longer as the hotel is clean and the bed was very comfortable. The breakfast bar could use a little re-arranging as it seemed 'crowded' for lack of a better word. If I am in the area again though, this hotel will be first choice for me. August 16, 2014
Rated 5.0 out of 5.0 by Comfortable Stay I always have a comfortable stay at this location. August 16, 2014
Rated 5.0 out of 5.0 by Simply Awesome!! This is a very nice hotel that will become a regular for us. Staff went overboard and appeared happy to have us. August 11, 2014
Rated 4.0 out of 5.0 by Confortable room, great breakfast. Rooms are clean. the hot breakfast had nice variety of choices. The Breakfast Ladies were attentive and helpful. Location is convenient to expressways. August 6, 2014
Rated 1.0 out of 5.0 by Not a good experience! Hotel looked clean and nice. But when we tried to get into our room key cards did not work. We noticed that most quests were having this problem. Went to the desk to get help for this problem and they recoded the card for me without asking my name, (we had checked in earlier in the day). When we went to our room some one else'e luggage was on the counter. We went back to the front desk and they said the room was in my name. My guess was that someone went to the wrong room, got their card keys recoded ( since they did not ask for your name to recode your keys). Hotel was sold out so we had no room. After we decided to leave, we just happened to run into the guy that did accidently have our room. We were in 320, he should have been in 330 I believe. But through all the time it took to try to get help, many quest came down to the desk unable to get into their rooms, and never did they ask for their name before they recoded their cards. Front desk kid was nice, but had no idea what to do. We were the ones that actually sorted out the issue. Also many things seemed to be out of order. July 31, 2014
Rated 4.0 out of 5.0 by Wi-Fi We had a lot of trouble with the Wi-Fi 3 i-phones, 1 HP computer could not make connection. 1 HP computer was able to connect 1 time but never again. 1 i-pad had intermittent connection The system kept replying something about a proxy server not recognizing something or the other. This was a big deal to us. Other than that it was a pretty good stay. July 29, 2014
Rated 4.0 out of 5.0 by Rochelle Illinois - Holiday Inn Express The hotel was clean and breakfast was good. Overall, we were pleased with the hotel. July 29, 2014
Rated 3.0 out of 5.0 by Towel with decaface on it Overall, the hotel seemed clean. The beds were very comfortable. The only bad thing is after my husband had showered and was drying off and noticed the towel had an odor. There was actually brown poop on it. It was disgusting, not to mention he had to totally re-shower. It seems like it may have been a prank because the towel was nicely folded and put on the shelf as if it was new. NOT! We should have complained but there was no one at the front desk when we left. Sure would have been nice to be compensated for it. July 16, 2014
Rated 5.0 out of 5.0 by Good service Staff courtesy, breakfast good, hotel vey quiet at night July 10, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel itself was perfect. Good price, good breakfast, clean accommodations and friendly service. The location is a bit weird. Adjacent to a truck stop. Otherwise in the middle of a corn field, but this brings its own charm, I guess. I would stay here again. Not too many choices for dining nearby. Some fast food, a good Italian restaurant a few miles down the road. Good for relaxing. Absolutely recommend this location. July 5, 2014
Rated 5.0 out of 5.0 by Convenient, quiet and comfortable. I stayed at the Holiday Inn Express while participating in the Bike MS Tour de Farms. The room was comfortable, and as an IHG Rewards member (it's free! you should join!) I had free internet - which I did not use, but friends did and the speed was fine. The free breakfast in the Great Room was excellent and included omelets, hot cinnamon rolls, biscuits and gravy, cold cereal, bread for toast (and a working toaster), yogurt, fresh fruit and good coffee. It was not too far from NIU (the location for the charity ride) - only about 15 minutes drive time. I'll be back June 27, 2014
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