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Rated 4.2 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Pleasant all round experience The staffing were efficient and pleasant. Smiles, always. Rooms we well cared for and comfortable. Having both firm and soft pillows n each bed was a caring and comfortable addition.. August 19, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Very Comfortable The staff was very courteous and friendly. The breakfast was great in the morning. A nice variety of food was offered. Rooms were very comfortable. August 18, 2014
Rated 5.0 out of 5.0 by Had a wonderful stay and the staff is fantastic Great small hotel. I would suggest that there is a small upgrade to the free / continental breakfast. The gym could have more equipment as well and be more spacious. The area the hotel is located is very quiet. Good restaurants are not too far - they are in well walking distance. August 14, 2014
Rated 5.0 out of 5.0 by Pleasant nights sleep My husband was having surgery at the nearby hospital and was to spend a night. We were from out of town and not familiar with the area. So that I could spend time at the hospital with him without having to travel a couple of hours per day, I booked a room at Irondequoit Holiday Inn Express. The staff made my stay very pleasant and comfortable. I would certainly stay again. August 13, 2014
Rated 5.0 out of 5.0 by One of the better Holiday Inn Express' The check-in processes was very smooth, and afternoon person on August 4th, couldn't have been nicer. When I got in my room, I found the air conditioner not working; however, I had to run an errand, so I told her on the way out. A half-hour later (or so), I had a brand new unit. I just wish the hotel review link in IHG’s thank you emails worked as well as this hotel. They were constant asking if they could do anything. I am a Platinum member; however, it will not appear because IHG’s link only works 6 out 10 times. I cannot recommend enough. Thanks for the great stay… August 11, 2014
Rated 4.0 out of 5.0 by Comfortable My best friend and I stayed just one night to see a show and we were comfortable. However, the ac could stayon ore instead of turning off and it gets stuffy there,. The breakfast could have had more choices, but overall it was not a bad place to stay. August 3, 2014
Rated 5.0 out of 5.0 by great service The staff is very friendly. The room was nice and clean, comfortable bed. July 30, 2014
Rated 3.0 out of 5.0 by Just so so... NO FRIG It would have been a really decent hotel stay had we had an in room refrig and the bathroom just a little cleaner July 29, 2014
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