Rated 4.3 out of 5 by 172
Rated 5.0 out of 5.0 by Digital Rodney Nice Stay
The staff was attentive, and kept an eye on our motorcycles over night. Breakfast was good. We ordered in from a place that the food was not terrible. Not the hotel's fault, but maybe they need to stop passing out their menu.
July 1, 2015
Rated 4.0 out of 5.0 by bhp_ca Good breakfast.
The breakfast was not bad. It was easy to book and price is reasonable. The hotel was clean and comfortable. The front desk was friendly.The breakfast was not bad. It was easy to book and price is reasonable. The hotel was clean and comfortable. The front desk was friendly.The breakfast was not bad. It was easy to book and price is reasonable. The hotel was clean and comfortable. The front desk was friendly.
June 28, 2015
Rated 4.0 out of 5.0 by Steelers6 amenities shortfall
I stayed here twice this month with the first visit the reason I booked the second stay. My main complaint is that there was no refrigerator or microwave the second visit even though the room was twice as expensive and no care or concern was expressed from the staff when asked why the room did not these items.
June 26, 2015
Rated 5.0 out of 5.0 by JJ25 Excellent Place to stay!
Staff and anenieties were great! No problems and great locations near everything.
June 24, 2015
Rated 5.0 out of 5.0 by Mark VI Nice place to stay
clean, courteous staff, close to other restaurants
June 21, 2015
Rated 5.0 out of 5.0 by lisapa irondequoit stay
Easy to find off of main highway, clean and as expected
June 17, 2015
Rated 5.0 out of 5.0 by JMM1977 Great Service - Comfortable Stay
Rooms were very roomy, clean and more than sufficient. Staff provided great service and were very friendly! Overall the breakfast was more than sufficient! I would highly recommend this hotel and/or chain for any future stays.
June 10, 2015
Rated 2.0 out of 5.0 by Terryg72 Saggy Beds
We arrived around 11:00 pm with 4 people for a suite (two parents and 18 year old brother and sister). We went up to the room and the key cards did not open the door. I returned downstairs and had the keys re-done. When we finally got into the room, there were no linens in the room for the sleep sofa and there were only 3 towels in the bathroom. We called down to the desk and the clerk brought up a couple of towels and linen. He did not bring a blanket for the sleep sofa or a pillow. The other two beds did not provide much support and sagged. The mattresses need to be replaced.
Breakfast the next morning was only ok. The food was only replenished if we asked for something. The refrigerator was completely empty. There was no yogurt to be found.
The previous night we stayed in a similar Holiday Inn Express room in Vestal, NY. Their beds were comfortable. All the linen, including blanket and pillow, was in the room for the sleep sofa. There were sitting chairs in the room and a sink near the coffee pot. The breakfast offered was far superior to the Irondequoit Holiday Inn breakfast. A young woman was constantly replenishing the breakfast dishes. The refrigerator was stocked with yogurt and hard boiled eggs.
We liked the Vestal Holiday Inn, not the Irondequoit Holiday Inn.
May 28, 2015