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Rated 4.2 out of 5 by 83 reviewers.
Rated 4.0 out of 5.0 by Great Hotel I would stay here again, very pleasant Hotel. Great staff and super breadfast. The only short fall is, there are no refrigerators or microwave in the rooms. August 24, 2014
Rated 5.0 out of 5.0 by Good Place to Stay on Rochester East Side All that a Holiday Inn Express should be. Comfortable, safe, nicely appointed and a very good breakfast buffet. August 21, 2014
Rated 3.0 out of 5.0 by Stuff Of the 4 nights we were without air 2 nights and because of the outdoor temperature we agreed to stay in the room rather than move. The first night you had no extra rooms We agreed to accept 2000 pts for the inconvenience but looking back I think we should have gotten 5000 pts Thanks Jim August 21, 2014
Rated 5.0 out of 5.0 by Pleasant all round experience The staffing were efficient and pleasant. Smiles, always. Rooms we well cared for and comfortable. Having both firm and soft pillows n each bed was a caring and comfortable addition.. August 19, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Very Comfortable The staff was very courteous and friendly. The breakfast was great in the morning. A nice variety of food was offered. Rooms were very comfortable. August 18, 2014
Rated 5.0 out of 5.0 by Had a wonderful stay and the staff is fantastic Great small hotel. I would suggest that there is a small upgrade to the free / continental breakfast. The gym could have more equipment as well and be more spacious. The area the hotel is located is very quiet. Good restaurants are not too far - they are in well walking distance. August 14, 2014
Rated 5.0 out of 5.0 by Pleasant nights sleep My husband was having surgery at the nearby hospital and was to spend a night. We were from out of town and not familiar with the area. So that I could spend time at the hospital with him without having to travel a couple of hours per day, I booked a room at Irondequoit Holiday Inn Express. The staff made my stay very pleasant and comfortable. I would certainly stay again. August 13, 2014
Rated 5.0 out of 5.0 by One of the better Holiday Inn Express' The check-in processes was very smooth, and afternoon person on August 4th, couldn't have been nicer. When I got in my room, I found the air conditioner not working; however, I had to run an errand, so I told her on the way out. A half-hour later (or so), I had a brand new unit. I just wish the hotel review link in IHG’s thank you emails worked as well as this hotel. They were constant asking if they could do anything. I am a Platinum member; however, it will not appear because IHG’s link only works 6 out 10 times. I cannot recommend enough. Thanks for the great stay… August 11, 2014
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