Rated 4.1 out of 5 by 84
Rated 2.0 out of 5.0 by BE2010 Guest beds atrocious
The guest beds were so soft and amorphous, they provided no comfort or support and were frankly the worst hotel beds I have slept on in recent memory. The room's AC was also so terrible I had to buy a cheap fan to help with the hot stuffy air. Finally, the pool was overly chlorinated and I heard many guests complain about their swimming experience.
August 27, 2014
Rated 4.0 out of 5.0 by stan7770 Great Hotel
I would stay here again, very pleasant Hotel. Great staff and super breadfast. The only short fall is, there are no refrigerators or microwave in the rooms.
August 24, 2014
Rated 5.0 out of 5.0 by Bicycle Good Place to Stay on Rochester East Side
All that a Holiday Inn Express should be. Comfortable, safe, nicely appointed and a very good breakfast buffet.
August 21, 2014
Rated 3.0 out of 5.0 by jmi9 Stuff
Of the 4 nights we were without air 2 nights and because of the outdoor temperature we agreed to stay in the room rather than move. The first night you had no extra rooms
We agreed to accept 2000 pts for the inconvenience but looking back I think we should have gotten 5000 pts
August 21, 2014
Rated 5.0 out of 5.0 by wof girls Pleasant all round experience
The staffing were efficient and pleasant. Smiles, always. Rooms we well cared for and comfortable. Having both firm and soft pillows n each bed was a caring and comfortable addition..
August 19, 2014
Rated 4.0 out of 5.0 by Jade28 Friendly Staff and Very Comfortable
The staff was very courteous and friendly. The breakfast was great in the morning. A nice variety of food was offered. Rooms were very comfortable.
August 18, 2014
Rated 5.0 out of 5.0 by WiggyWiggy Had a wonderful stay and the staff is fantastic
Great small hotel. I would suggest that there is a small upgrade to the free / continental breakfast. The gym could have more equipment as well and be more spacious. The area the hotel is located is very quiet. Good restaurants are not too far - they are in well walking distance.
August 14, 2014
Rated 5.0 out of 5.0 by Sarge110 Pleasant nights sleep
My husband was having surgery at the nearby hospital and was to spend a night. We were from out of town and not familiar with the area. So that I could spend time at the hospital with him without having to travel a couple of hours per day, I booked a room at Irondequoit Holiday Inn Express.
The staff made my stay very pleasant and comfortable. I would certainly stay again.
August 13, 2014