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Rated 4.2 out of 5 by 113 reviewers.
Rated 1.0 out of 5.0 by Terrible Service and Way Over Priced NOT WORTH IT!!! Staff is disrespectful, no accommodations, Would not stay here again! October 15, 2014
Rated 5.0 out of 5.0 by Short Stay in Rochester Clean Hotel, quiet rooms in spite of being full of hockey players. Large Breakfast selection. Very friendly staff. October 14, 2014
Rated 4.0 out of 5.0 by Clean / Fair Priced Location Staff was nice .. Price was good.. Wish more restaurants were near by ...I would stay again.... October 12, 2014
Rated 4.0 out of 5.0 by Acceptable Hotel Option Stayed one night on reward points when a relative was hospitalized at Rochester General. The hotel was typical of Hotel Inn Express --- acceptable, but not outstanding. Complaints --- no USB outlet to charge mobile phone and other electronic devices. Also, while there was soap, lotion, and conditioner in the bathroom, there was no shampoo. Staff members were generally polite and helpful. October 11, 2014
Rated 4.0 out of 5.0 by business stay decent hotel that was close to where I was working October 10, 2014
Rated 3.0 out of 5.0 by Typical HI Express facility It suited our stay only because it was situated very close to 2 family addresses. Otherwise would not stay there, overpaid in view of amenities and cleanliness at other Rochester Hotels, for same price. October 8, 2014
Rated 5.0 out of 5.0 by Excellent hotel Everything you need is there, very friendly staff, super fast Internet - just what we needed, and located near the express ways as well. October 5, 2014
Rated 5.0 out of 5.0 by Last minute We needed three rooms for a family member funeral. Your staff was very helpful giving my family all we needed from calling for reservations to the minute we left. They understood our sorrow and did all they could. For that alone we will call you first in the future. October 2, 2014
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