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Rated 4.2 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Good job I liked this hotel. Friendly and convenient. Could not of asked for better. October 27, 2014
Rated 5.0 out of 5.0 by Great location and value The staff was friendly and accommodating. We arrived early and had no problem getting a room several hours before check in. The room was clean and comfortable. October 23, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express I stay here when I come to Rochester to visit family. It's always been a good experience. October 23, 2014
Rated 2.0 out of 5.0 by Better choices for less money No fridge, no safe in room, toilet ran all night, slow elevator, ice maker only on first floor, breakfast horrible. We stay at HIE a lot for hockey, this one was worst yet and most costly. Staff was nice. Free coffee ok in lobby. October 22, 2014
Rated 5.0 out of 5.0 by price I feel this price was too high for the room. No refridge. or microwave. October 21, 2014
Rated 5.0 out of 5.0 by Great place to rest and recover We used this location in order to visit some historical sites in Palmyra and to visit Niagara. It worked out well for my family. October 21, 2014
Rated 3.0 out of 5.0 by Clean, comfortable room, good service The room was clean, beds were comfortable. Breakfast included and was overall good. Hotel is conveniently located. There's IHOP right outside. Shopping plaza near by. The only issue we had - swimming pool was too cold, small and shallow. And there's no hot tub. October 16, 2014
Rated 1.0 out of 5.0 by Terrible Service and Way Over Priced NOT WORTH IT!!! Staff is disrespectful, no accommodations, Would not stay here again! October 15, 2014
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