Rated 4.5 out of 5 by 104
Rated 5.0 out of 5.0 by Alisonsd4 Great staff, clean hotel, but not quiet
I don't know if the walls were extra thin or the Stamford Softball players on the floor were just that loud. The good news is that the staff is very responsive and explained that the guests had signed a quiet policy that could be enforced if it happened again. Overall, it seemed a lot louder than other Holiday Inns that I've stayed in.
The location was very convenient and the room was a good value. We stayed in a King Room and it was fairly spacious. Although, unlike 99% of the Holiday Inns/HIEs that I've stayed in, this one did NOT have a fridge/microwave in the room.
The pool and sauna were great, breakfast was delicious, and the staff were helpful, friendly, and attentive. I would certainly stay here again.
July 28, 2014
Rated 3.0 out of 5.0 by Ken 2 Good value
I would return if going/passing through the area again. And I would recommend it to people.
July 27, 2014
Rated 4.0 out of 5.0 by Terryj2014 Really nice and kind employee
Comforable service and kind employee but room has leakage condensation and smell is bad..
July 27, 2014
Rated 5.0 out of 5.0 by mortons6 We had a wonderful time
We needed a place to stay when picking up our children from camp at Camp Brookwoods/Deer Run in Alton. We were so happy to find this Holiday Inn Express in Rochester only 30 minutes from the camp. We are from Tennessee so having a place to stay so conveniently located was wonderful. On top of that, the experience was very positive. From walking in the door, we were treated so well. The front dest staff were very friendly and helpful. Our room was large and comfortable. We can't say enough good about our stay and will be staying here again for sure.
July 23, 2014
Rated 5.0 out of 5.0 by TomAge70 Everything great but the price
I travel as much as the next senior. In my mind the price of the room, based on the amenities, is $50 too much. I had to bite the bullet because of a wedding nearby. I bumped up the rating mainly because of the friendly, accomodating staff.
July 17, 2014
Rated 5.0 out of 5.0 by arlene62 Comfortable and clean! Great Staff
Very Cozy Bed! Great, helpful staff! Recommend staying here. There's a very inexpensive taxi service in town that they recommended to us who were 24 hours. Worked out well so we didn't have to drive home from a wedding reception at 2am.
July 4, 2014
Rated 5.0 out of 5.0 by fobfan Pretty good stay overall
My friend and I stayed because we were driving from Maine to see a concert at Meadowbrook, so we were only there for one night, but it was very pleasant. The outside of the hotel was honestly kind of beautiful, as was the lobby, and the room was lovely. The pillows were great. The bathroom was clean, and there was no smell anywhere. The only problem we ran into was the air conditioning in the room, but I can't imagine that's a hotel-wide problem. The staff was kind, and the free breakfast was pretty nice too. If I go to another concert at Meadowbrook, I know where I'm staying
July 3, 2014
Rated 5.0 out of 5.0 by David0045 Great Hotel
Probably the best Express HI hotel I have stayed in. Nice property, very comfortable rooms and excellent staff.
June 28, 2014