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Rated 4.4 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Great Hotel The service, staff, breakfast, comfortable bed/room, and 24/7 coffee are all great reasons to use this hotel for your trip to Rochester - Greece. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel and great service I frequently stay in hotels because my job requires travel. The Greece holiday inn Express was comfortable, quiet, has great internet, and the breakfast was great. The people wre very nice. October 6, 2014
Rated 5.0 out of 5.0 by Great staff... OK breakfast. The staff at this hotel is fantastic. They were very attentive and courteous. The breakfast (included every day from 6:30 to 9:00 AM) is just OK. There are lots of options like oatmeal, pancakes, cereal, eggs and sausage (or bacon, depending on the day). But none of them are all that great. I never had eggs that I would consider edible. I had to put them between two pieces of toast just to finish them. I ended up going to Denny's when I wanted to eat eggs. September 28, 2014
Rated 5.0 out of 5.0 by Clean and convenient Many of restaurants close by to choose from. Staff was very friendly September 26, 2014
Rated 5.0 out of 5.0 by Welcoming and Friendly Staff here are very friendly and welcoming. Hotel is very clean and comfortable. Great value. Good location. September 11, 2014
Rated 5.0 out of 5.0 by room choice We contacted the hotel directly and requested specific room choices. This was achieved as it has been on several previous visits September 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and room temperature The bed was quite comfortable and they had two kinds of pillows, soft and medium. The A/C was nice and I was able to control it with a digital thermostat. There was a wide variety of breakfast items (both hot September 5, 2014
Rated 5.0 out of 5.0 by super convinient for me Nice hotel no issues clean and friendly would stay again great breakfast bar September 2, 2014
Rated 4.0 out of 5.0 by Pleasant place to stay! Number one priority for me is cleanliness and was not disappointed. No chemical smells which is one of the issues with some hotels. No smoke smell either. Didn't use the common areas much, so can't really comment. A real highlight was the breakfast area. The young man who takes care of it should be commeneded for his attention to detail. Very helpful. The food was good with decent variety and even gluten free muffins. Give it a try. September 2, 2014
Rated 5.0 out of 5.0 by New York Visit Excellent stay, courteous staff and great breakfast. September 2, 2014
Rated 4.0 out of 5.0 by Good stay Good stay, though nothing really great. Enough said. August 29, 2014
Rated 5.0 out of 5.0 by comfortable room and bed and great service (All answered in survey). We have used this Holiday Inn Express before when visiting the Rochester area. Because of the quality of treatment previously and also most recently, we plan to use that Holiday Inn Express again (and again). Going back a few years, we also were impressed with the quality of all services at the Holiday Inn Express in Clifton Park, NY. August 28, 2014
Rated 5.0 out of 5.0 by Great stay This particular HI hotel met my every expectaion for a most comfortable stay. For this same reason I have come to use Holiday Inn as my preferred choice of hotels. August 27, 2014
Rated 4.0 out of 5.0 by Generally Good Experience Hotel is generally what I expected from a Holiday Inn Express. However the bed was extremely uncomfortable. I didn't get too much sleep during my stay. August 26, 2014
Rated 4.0 out of 5.0 by older hotel but nice Nice place if you are a IHG member. They have a nice lounge with big screen tv and free drinks and snacks for comfort. Really nice leather couches and chars. Older hotel but still very clean and comfortable August 22, 2014
Rated 5.0 out of 5.0 by Smoking area Allowing smoking outside of the hotel entry was detracting. We had to pass through clouds of guests' smoke to enter. Disgusting. August 21, 2014
Rated 5.0 out of 5.0 by Very helpful staff Third time at this Hotel. A very helpful staff & the breakfast staff is second to none . We look forward to our next stay. August 19, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay We always stay here when we visit our son and family in Rochester. We have always been satisfied and find no reason to look elsewhere. August 19, 2014
Rated 4.0 out of 5.0 by Excellent Hotel and Amenities, Poor Staff My wife and I stayed at this Holiday Inn Express while we were on a shopping trip. We figured we would also get a room with a jacuzzi for a little romance as well. The room was amazing, clean, and inviting. All of the in-room amenities were excellent and met our expectations. The staff at the front desk however was rude (spoke poorly of another guest leaving while we were checking in), and the cleaning staff could be heard making rude remarks in the hallway the next morning. Since we didn't deal with the staff for the most part, our visit was pleasant and we enjoyed our stay nonetheless. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay It was a pleasure to stop here for the nite after driving for 6 hours - and having breakfast included was a real treat. We espcially liked the 'pancake' machine, and enjoyed a leisurely beginning to our day - having the NYTimes available was also a plus. August 6, 2014
Rated 5.0 out of 5.0 by Illogical room setup This comment pertains to the design of the room and has nothing to do with the excellent service we received during our stay. If you are travelling with anyone other than your spouse/significant other or alone, the room setup is absurd. The sink is immediately inside the door so if someone goes out, comes back in, and you're at the sink brushing your teeth or whatever, you'd better be fully dressed-no privacy. Also, because of its location, if anyone is still in bed while you're at the sink, the light will prevent them from sleeping. The bathroom (toilet and shower/tub) is barely big enough to turn around in, is not very well lighted, and should be on the opposite side of the room if it has to be separated from the sink. On the plus side, the beds are comfortable, the staff was terrific, and the room was very clean. Thank goodness, no smoking! August 5, 2014
Rated 5.0 out of 5.0 by excellent facilities great value Hotel was neat and clean, staff was friendly. Pancake maker was entertaining for small children and the rest of the breakfast was good too. Wouldn't be afraid to book this hotel again! July 24, 2014
Rated 5.0 out of 5.0 by Breakfast times For those up early, I guess that the 6:60AM start is good. I was dissapointed that the breakfast was over at 9:30PM when check-ot wasn't until 11:00AM. If Breakfats could go until at least 10:00AM it would be better. Many people were there at the end, and 1 man had to "grab" a bight just to get something. The staff was not rude but under orders to clean up promptly July 24, 2014
Rated 5.0 out of 5.0 by Over night stay Appearance and cleanliness of the hotel were great. Easy access to the elevator. Breakfast was very good with lots of choices and the hot foods were always full and hot. Not always the case at others places that we have stayed. July 23, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Convenient to many restaurants and shopping. Excellent breakfast buffet. Comfortable rooms, although the double bed rooms seemed a little small. July 18, 2014
Rated 1.0 out of 5.0 by Never stay here again They booked the wrong room type for the reservation and lied about it. Front desk staff said we made an online reservation and chose the king bed. In fact, the reservation was made by phone and requested two beds. The room smelled terrible. The A/c was very loud, bathroom too small and cramped with sink on outside of bathroom. Lobby and halls and elevator in bad need of paint and re-furbishing. First time I ever left my clothes in the suitcase cause I was skived by the room and concerned of what would crawl in there. You could not pay me to stay there again. Stay at nearby competitors instead July 16, 2014
Rated 5.0 out of 5.0 by Great breakfast Breakfast was put out early upon request. Worker setting up was very personable and helpful. July 15, 2014
Rated 5.0 out of 5.0 by A wonderful and friendly hotel at a very good price. Near to the Greece Ridge Mall, this hotel is quite close. With very friendly staff throughout the hotel, and especially at reception to greet you when you arrive. The Holiday Inn Express - Greece, makes a lovely stay even better. The breakfast was quite amazing, and a very good selection of hot items. Also, you can make your own pancakes. Yes, I said pancakes. Neat! Overall, this is a very good holiday for whether it is for one night or many. Thank you Holiday Inn Express - Greece. July 11, 2014
Rated 2.0 out of 5.0 by Hotel OK, Managment Horrible The hotel is adequate. You better hope you don't have a problem or need something because the management is horrible! Air conditioning didn't work, (90 outside) Sink would drain! July 10, 2014
Rated 5.0 out of 5.0 by Great service For quick short stays, can't beat this facility. The complimentary Breakfast brunch, with many options, gets your day off to the right start. This was our second use of this hotel and will be used again. July 10, 2014
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