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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ROCHESTER
  • Distance From Hotel: 3.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed. Evidence of a pet in a guest room will result in a 500.00 dollar maintenance fee which will be applied to a guests hotel bill and charged to their credit card. Service pets are always welcome with proper documentation.

Parking

Parking

  • Car Parking Available
  • Exterior Parking; well lit parking lot.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:68
  • Total number of suites:6
  • Total number of rooms with only one bed:34
  • Total number of rooms with only double beds:34
  • Total number of non-smoking rooms:68
  • Total number of rooms for the physically challenged:4
  • Interior corridor
  • Total number of floors:2
  • FEMA Property Number:NY5012

Rochester, NY Hotel's Location Convenient to Downtown

Stay Smart at the Holiday Inn Express® hotel in Rochester, conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I90. We're just a short drive from the Greater Rochester International Airport (ROC) as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY.

The hotel's excellent business location benefits travelers visiting Paychex, Eastman
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Rochester, NY Hotel's Location Convenient to Downtown

Stay Smart at the Holiday Inn Express® hotel in Rochester, conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I90. We're just a short drive from the Greater Rochester International Airport (ROC) as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY.

The hotel's excellent business location benefits travelers visiting Paychex, Eastman Kodak Co, Harris Corporation, Lifestyle Lift, ADP, Gleason Works, Veramark, Synnex, and other area businesses. Amenities include free access to the 24 hour Business Center and free fiber optic high speed, wired and wireless Internet access throughout the hotel.

From seeing a game at Buffalo Bills Training Camp to a show at the Rochester Museum & Science Center's planetarium to the Strong Museum, you'll find a number of attractions in Rochester, NY. Our hotel's location east of downtown puts you between the Marketplace Mall & the Eastview Mall, two of the most popular shopping destinations in Rochester.

Each morning of your stay, enjoy our delicious complimentary hot breakfast buffet featuring our famous Cinnamon Rolls. You can relax in the lobby or kick back in your room or suite and enjoy HD Cable TV with over 200 channels to choose from. We go beyond other Rochester, NY hotels to offer a level of service and comfort that is sure to exceed your expectations.

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Features
Treat yourself to a delicious breakfast during your stay in Rochester, NY! Our hotel deals include the free, hot Express Start Breakfast Bar, which features our signature cinnamon rolls and Smart Roast coffee.
Announcements
Please be advised that the hotel is undergoing renovations to the hallways, guest rooms, and lobby. These updates will occur weekdays and weekends during normal business hours through April 30,
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Announcements
Please be advised that the hotel is undergoing renovations to the hallways, guest rooms, and lobby. These updates will occur weekdays and weekends during normal business hours through April 30, 2015 Separately, there is road construction on State Route 31 leading to and from the hotel that will affect guests, as well as the hotel parking lot. This construction should end by November 30, 2014.
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Guest Reviews

Rated 4.2 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by nice visit overall comfortable visit and would definitely stay there again. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I throw my back out and the gentleman on staff was extremely helpful. I would definitely recommend staying there! July 27, 2014
Rated 4.0 out of 5.0 by Wished the group rate was a bit better. Property and Staff were excellent. Only in the building to check in and sleep/shower. Can not comment other than the room was comfortable. The windows allowed much sound from outdoors and we could hear persons around us (upstairs and next door). The group rate was the highest ever paid and not the best hotel we have stayed at in the last 4 years on a travel sports team. July 22, 2014
Rated 5.0 out of 5.0 by Great rooms and great breakfast The rooms are very well maintained and clean. Spacious and roomy. Bathroom shower very relaxing. The staff is very helpful and friendly. Lobby is very welcoming. My daughter especially enjoyed the apples! Breakfast was very good. Hot foods were fresh and there was a worker always refreshing items on the bar. July 18, 2014
Rated 5.0 out of 5.0 by Extremely comfortable bed! When I booked this hotel online, the only room left was a smoking, which I had to take. I did smell smokey and my mother has asthma, so I asked to change rooms the next day. The front desk staff were EXTREMELY accommodating in finding a new room and having having it ready before we had to leave for our engagement before check-in time. The new room was more than acceptable. Very pleasant stay. July 16, 2014
Rated 5.0 out of 5.0 by Great Value Ok, no chocolate on pillow, or bathroom swag, but for the money, clean, comfortable, with breakfast, pool and exercise room included. Can't go wrong. Friendly staff, plenty of parking and close to area restaurants. We were in town for a funeral and after a really long drive, needed the rest. July 16, 2014
Rated 5.0 out of 5.0 by Excellent service We stayed for a long 4th of July weekend and had a wonderful time. The staff/service were excellent. Quiet room, comfy bed, nice staff. Will come here again. Close to shopping, lake and resturants. July 11, 2014
Rated 5.0 out of 5.0 by Best breakfast EVER! The room was very clean and the staff was so nice, did I mention the breakfast was the BEST! July 9, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay I came to Rochester for medical treatment and had no idea where to go or how to get there. Hotel staff told me about eating, recreational opportunities, and the hospital transport service. They called for me to arrange the transportation and allowed me to leave my car in their parking lot. Very clean and neat hotel with wonderful staff. July 5, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay Staff was excellent at this facility. Front desk staff was eager to please and the breakfast in the morning was very good. Everyone was friendly and had a smile to greet you. Highly reccomend. July 2, 2014
Rated 1.0 out of 5.0 by Never Again! Our stay was very disappointing. The room was very old style and had a musty smell. Each time we entered the room it was overwhelming. We asked for a room in a quiet part of the hotel and they put us near a side exit door which made the room shake each time it slammed closed. We tried to change rooms to another floor but the hotel was full. The roomed looked like it was last updated in the 60's and nothing had been renovated/refurbished since. The rugs, linens and bed sheets, etc... appeared worn out. We checked out early the next day and switched to another hotel in Rochester that was farther away but well worth it and was the same price! June 23, 2014
Rated 5.0 out of 5.0 by Great hotel Stayed at this hotel as needed to be close to Rochester General Hospital. It was perfect in so many ways. Convenient location, breakfast available, nearby stores and restaurants, clean, comfortable and quiet plus a great value. The staff was friendly and accommodating. What more could you ask for? We will definitely stay here again. Only minor thing was in room coffee not replaced for the second morning but I'm sure just an oversight and there was coffee in the breakfast area so no big deal. June 17, 2014
Rated 5.0 out of 5.0 by very clean and well lit up, the staff was helpful with directions Excellent choice for breakfast, the dining room is clean, well lit and not too crowded. Our room was spacious, quiet and comfortable although we had 2 days where the room was not serviced, bed not made up and no bath towels. We definately would recommend your hotel and we would definately return to it if we go to Rochester again. June 12, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express The hotel is well located near the Rochester General Hospital and does give a room discount for people that are out patients of the hospital. The hotel should invest in new bedding a good nights sleep is important when traveling and that isn't possible with old worn out mattresses. Better quality restaurant in the area would be nice but not something the hotel can control June 12, 2014
Rated 5.0 out of 5.0 by clean, comfortable and good location This was a great hotel, great price and even better staff. They surely enjoy their jobs here. Very helpful with local info and directions. The only thing I wish this room had was a magnifying mirror on the wall in the bath room. The old eyes could use it for applying makeup etc... Breakfast was good, plenty of it too. Would stay here again. May 25, 2014
Rated 3.0 out of 5.0 by Nice, but.............. The hotel was clean and the staff were wonderful. The beds left something to be desired. My bed was one of the most uncomfortable I have had in a long time at Holiday Inns and Holiday Inn Expresses. The pillows were super soft and mushy and the mattress was old and needed changing. May 19, 2014
Rated 5.0 out of 5.0 by great service the staff there was great !! breakfast was excellent thank you May 16, 2014
Rated 5.0 out of 5.0 by Relaxing and comfortable We stayed here while visiting family in Webster NY. The hotel is in walking distance of a Target store and a IHOP restaurant which made a nice place to meet family for lunch. The staff was always friendly and helpful. The hotel was quiet and restful. We were on the 3 rd floor and it was very quiet there. This location is near 104 and is real convenient to Rochester and other towns in the area. We will be visiting several times this year and we will definitely be staying here again. May 13, 2014
Rated 3.0 out of 5.0 by Cleanliness There were dirty wash clothes stuck to the shower curtain. The reception on the television was very poor. April 9, 2014
Rated 5.0 out of 5.0 by Breakfast was great ! Pool clean and wonderful nice gym Had one problem with children running around there room at midnight called desk they took care of problem will be back for sure April 4, 2014
Rated 5.0 out of 5.0 by Great value, clean and great staff. Overall this was a great stay and the staff was wonderful. As always clean hotel, comfortable bed and good breakfast. My only problem was not being able to give high on sleep quality. But this does not have to do with the hotel but the guests. A couple and their child kept me up in the middle of the night with yelling at each other and the child, then the child was crying in the hallway. Again guest problem not hotel. March 30, 2014
Rated 5.0 out of 5.0 by Great hotel! Great hotel! This hotel is a 10 out of 10! The staff are wonderful, the hotel is safe, clean and quiet. I highly recommend this hotel. March 25, 2014
Rated 5.0 out of 5.0 by Great service. Was most impressed by the staff, so helpful. Stuck in a snow storm and Jeff was most helpful, getting us out of the snow so we could leave to catch a plane. Staff checking to see what was available for meals and housekeeping doing a great job. Would recommend this hotel to anyone. March 20, 2014
Rated 1.0 out of 5.0 by Hoped for a relaxing getaway My boyfriend and I spent a night there recently . It was a getaway from the world for one night...to sleep, relax and spend quality time with eachother. The room was clean, beautiful and heated comfortably. The so soft and perfect. We ordered out for dinner and watched movies. As we settled in to sleep around 12:50 am...the people next door to us constantly slammed their door. This went on for over 20 minutes. After we fell asleep...I was awoken to someone with their car parked right outside our window blaring their music at 2:30 am!!! Our first experience there was wonderful and I had hoped this one would have been the same. :( March 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service The bed was comfortable and staff was very good. I stayed at the holiday inn in Webster, NY and they had more tv channels than this hotel did. March 10, 2014
Rated 3.0 out of 5.0 by Noisy I understand that hotels are not guaranteed to be quiet but I really shouldn't be able to hear older kids running around until 11:30 at night. The person at the front desk did what they could but since they were there by themselves, there really wasn't much they could do. There were stains all over the bed sheets and actually looked like a blood stain on the edge of the bed (which we didn't see until just before leaving). The breakfast was actually terrible. There was still an hour left for breakfast and there was nothing left to eat! Luckily we got our points back and were very thankful for the helpfulness of the front desk. If there is a big group of kids coming, maybe there should be two people on until 11 to keep an eye on them, even though the parents should be the one too. March 3, 2014
Rated 4.0 out of 5.0 by Great place to stay for the night We have been traveling to this location for about 8 years now and each year the rooms are comfortable and clean. The staff are helpful and friendly. I have never used the pool but it appears to be in good shape. Just an all around nice place to stay. February 6, 2014
Rated 3.0 out of 5.0 by This Holiday Inn is slipping fast. We have been using this venue for several years and this year was very disappointing. The pillows were terrible and I had to ask for two new ones in the hope that they would be somewhat better. They were and on the plus side the staff member who helped me was very happy to do so. The hot tub is gone which is one of the reasons we started using the place so many years ago. I work out every morning and it is time for them to update the equipment, or add more. They need mats or the rubber matting so that one can stretch on the floor and not on carpet. There was cleaning service on the day of Christmas which in the past, has only been available until 1:00, so our room was made up. However, empty water bottles were left and not picked up for recycling. The place is just starting to feel run down. On the plus side, the towels are adequately sized, fairly fluffy and always smell good. The breakfast also needs some changes to accommodate those with food allergies or intolerances. The only reason to recommend this one is the proximity to the highways and in our case the people that we are visiting. We stay at Holiday Inns all over the place and this was by far the one with the biggest issues. Watch out because we might be looking for somewhere else to stay. December 30, 2013
Rated 5.0 out of 5.0 by Great Place to Stay I have booked this hotel for two years now when visiting relatives. The overall experience is very good. Rooms are neat and clean; staff is friendly and helpful. Breakfast is very nice. I would definitely book this hotel again. December 19, 2013
Rated 5.0 out of 5.0 by Nice, with an unexpected visitor The place was lovely; however, the first night we had an unexpected visitor. My colleague woke up in the middle of the night to a little old lady with reddish blonde hair in her late 60's in a blue maids outfit and towels in her hand. The maid said she was there to clean our room. Wearily, my colleague fell back asleep after telling her that they we were still sleeping. The next morning, she noticed the doors were doubled locked so it would be impossible for somebody to enter the room. Very strange but a memorable experience nonetheless :) December 2, 2013
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Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza
Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza
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Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza Front Desk Hotel Exterior Lobby Lounge Entrance At Night Entrance Hotel Lobby Hotel Exterior
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Discover more choices to go.  Enjoy the Free Express Start Breakfast Bar at Holiday Inn Express.
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