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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ROCHESTER
  • Distance From Hotel: 3.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed. Evidence of a pet in a guest room will result in a 500.00 dollar maintenance fee which will be applied to a guests hotel bill and charged to their credit card. Service pets are always welcome with proper documentation.

Parking

Parking

  • Car Parking Available
  • Exterior Parking; well lit parking lot.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:68
  • Total number of suites:6
  • Total number of rooms with only one bed:34
  • Total number of rooms with only double beds:34
  • Total number of non-smoking rooms:68
  • Total number of rooms for the physically challenged:4
  • Interior corridor
  • Total number of floors:2
  • FEMA Property Number:NY5012

Rochester, NY Hotel's Location Convenient to Downtown

Stay Smart at the Holiday Inn Express® hotel in Rochester, conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I90. We're just a short drive from the Greater Rochester International Airport (ROC) as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY.

The hotel's excellent business location benefits travelers visiting Paychex, Eastman
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Rochester, NY Hotel's Location Convenient to Downtown

Stay Smart at the Holiday Inn Express® hotel in Rochester, conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I90. We're just a short drive from the Greater Rochester International Airport (ROC) as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY.

The hotel's excellent business location benefits travelers visiting Paychex, Eastman Kodak Co, Harris Corporation, Lifestyle Lift, ADP, Gleason Works, Veramark, Synnex, and other area businesses. Amenities include free access to the 24 hour Business Center and free fiber optic high speed, wired and wireless Internet access throughout the hotel.

From seeing a game at Buffalo Bills Training Camp to a show at the Rochester Museum & Science Center's planetarium to the Strong Museum, you'll find a number of attractions in Rochester, NY. Our hotel's location east of downtown puts you between the Marketplace Mall & the Eastview Mall, two of the most popular shopping destinations in Rochester.

Each morning of your stay, enjoy our delicious complimentary hot breakfast buffet featuring our famous Cinnamon Rolls. You can relax in the lobby or kick back in your room or suite and enjoy HD Cable TV with over 200 channels to choose from. We go beyond other Rochester, NY hotels to offer a level of service and comfort that is sure to exceed your expectations.

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Features
Treat yourself to a delicious breakfast during your stay in Rochester, NY! Our hotel deals include the free, hot Express Start Breakfast Bar, which features our signature cinnamon rolls and Smart Roast coffee.
Announcements
Please be advised that the hotel is undergoing renovations to the hallways, guest rooms, and lobby. These updates will occur weekdays and weekends during normal business hours through April 30,
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Announcements
Please be advised that the hotel is undergoing renovations to the hallways, guest rooms, and lobby. These updates will occur weekdays and weekends during normal business hours through April 30, 2015 Separately, there is road construction on State Route 31 leading to and from the hotel that will affect guests, as well as the hotel parking lot. This construction should end by November 30, 2014.
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Guest Reviews

Rated 4.4 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by outstanding customer service Even though we were staying on points, we were treated fantastic by the front desk when we checked in and when we checked out. The free breakfast was fantastic and the staff was there to assist at all times. The best Holiday Inn I have stayed at in a while and I always stay in Holiday inns!!! Thanks John August 27, 2014
Rated 5.0 out of 5.0 by Comfortable in all ways From the front desk personnel to the comfortable bed and clean room, to the included evening meal and hot breakfast, the entire experience was a very comfortable break from our busy schedule. August 27, 2014
Rated 2.0 out of 5.0 by Staff was not very pleasant This holiday inn express is probably one of the worst I have ever stayed in. The staff didn't really care if you were there or not. Being a IHG Gold member, was never acknowledge that I was a member. Was never offered anything as a gold member. I can honestly say that I will never stay there again. August 26, 2014
Rated 5.0 out of 5.0 by Great service Definitely coming back when I am in the Rochester area. August 26, 2014
Rated 5.0 out of 5.0 by great location This hotel is very well kept and location is very convenient to shopping restaurants and the thruway August 25, 2014
Rated 5.0 out of 5.0 by Nice hotel would stay here again, vey good value and excellent location August 25, 2014
Rated 5.0 out of 5.0 by Hallways, room size, badroom size, loud aircondition It was so hard to maneuver the baggage cart to the elevator, hallway and to the room...everything is so tight. not enough room to move around. Elevator location is very inconvenient ..hard to find the elevator...all the way to the end corner. And the ceilings are very low..I felt so claustrophobic inside the building , even inside my room..everything is so tight. Needs to update the interior for the customer to enjoy their rooms. Dining room not too clean, floor was wet because of wet plates. Eggs were watery and beacons were raw. August 24, 2014
Rated 5.0 out of 5.0 by Great Service Quality service as I should expect from the price. August 24, 2014
Rated 5.0 out of 5.0 by Clean, comfortable place to stay Nice rooms, quiet and clean. Good location. First time staying in this area and was pleasantly surprised. August 24, 2014
Rated 4.0 out of 5.0 by Decent hotel, cold breakfast Nice, clean room, but the complimentary breakfast was ice cold. At the least the self-serve waffles were hot, and delicious. Staff was pleasant and friendly. I'll stay here again. Only a 5-minute drive to RIT. August 22, 2014
Rated 5.0 out of 5.0 by comfortable, great service It was the nicest vacation hotel so far, the only other time was the Holiday Inn in Palm Desert, Ca. It was a lot smaller and did not offer the amenities this one did, the they had the breakfeast as well but no other food service. The staff was very nice and my stays there were very pleasant. August 22, 2014
Rated 5.0 out of 5.0 by Verg good value The staff was very nice. The room was clean and comfortable. The room had a frig and mircrowave which is great for families traveling. Also free breakfast and free wifi make this hotel a good value. I would stay here again. August 20, 2014
Rated 1.0 out of 5.0 by Would I stay here agatn? The good: Free breakfast. Lisa is a joy The Bad; Indifferent front desk staff, Priority membership is recognized, but that's it. Down graded my room to a twin bed, made me wait for hours before giving me a room, never told me about dinners. I found out about breakfast or dinners from another guest, that was staying at another hotel. Seems they have more than one property and the guests staying at other property's can have breakfast and dinner at the Holiday inn. No way to treat a Platinum member. The Ugly: My room was 136 First floor. The sewer line gases backed up into the bathroom, quite a stink. Front desk staff would not do anything Changing the towels is not cleaning, Same black spots on the bathroom floor for two weeks. The cleaning staff seems more interested in collecting bottles and cans for the deposits. August 19, 2014
Rated 4.0 out of 5.0 by A Good Place to Stay Better than many others I have tried over the years. Close to my business destination and surrounded by many malls, shops, and restaurants. August 19, 2014
Rated 4.0 out of 5.0 by Rochester - Holiday inn - very clean and nice stay would stay again, very clean, in room Jacuzzi was outstanding!!!! August 19, 2014
Rated 5.0 out of 5.0 by stay henrietta easy to get in and out great room great breakfast and dinner(complimentary)nice touch.we stayed in two other holiday inns on our way to florida,comp. breakfast but not dinner. August 18, 2014
Rated 5.0 out of 5.0 by Great Staff Always love staying here when in Rochester. Will definitely stay here again. August 18, 2014
Rated 4.0 out of 5.0 by Decent place to stay We chose this facility because of its location in regards to where we needed to be. We thought the cost was great considering they offered breakfast (good breakfast offerings with hot and cold items). Also, since we were staying week nights, the price of the room also included dinner in the form of the "manager's reception". We did participate in this, however, I must say the quality of the food offerings in the manager's reception was almost unacceptable. The food appeared to be left over stuff from the day before from the restaurant, generally dry, hard or extra mushy. They did however, also offer salad and freshly boiled pasta and a tomato sauce and dessert offerings. It was possible to find something adequate to eat. Overall, it was an acceptable stay. Staff was all helpful and friendly. August 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Hotel service was great and room was clean. Breakfast was done in a great manner and lots of choices. August 15, 2014
Rated 5.0 out of 5.0 by Good location to rest up during road trip subject says it all. Clean rooms and reasonable price given the fact that I booked the room only two days in advance. August 14, 2014
Rated 4.0 out of 5.0 by Decent condition Although the furniture seems to be a little outdated, Holiday Inn still provides decent services. For the price I paid in this busy season, I think the deal is pretty good. Can't complain. August 14, 2014
Rated 2.0 out of 5.0 by Decent, but pretty mediocre. We stayed for one night en route from Connecticut to Niagara. The room was clean enough, but the beds were soft and uncomfortable. (we know everyone has their own preferences re: hardness of mattresses) The biggest disappointment was the breakfast offerings. Nice to have breakfast included but we would have done better to find an IHOP or even a Dennys. The food was very mediocre. All in all, it was OK for one night, just passing through. August 13, 2014
Rated 5.0 out of 5.0 by great value This is a great place to stay they have a manager reception for dinner and a breakfeast buffett that is included in you room price, I was surprised at how good the food was. the only negative I can say is that the bed was not very comfortable to sleep on. Hotel is centrally located would definetly stay again August 12, 2014
Rated 5.0 out of 5.0 by Great stay Very good, we really enjoyed it. One of the cleanest Holiday inn. Will go next time again August 8, 2014
Rated 4.0 out of 5.0 by A good place to stay in the area. I would stay here again. It was a quiet room that was comfortable and clean. August 7, 2014
Rated 5.0 out of 5.0 by Great Hotel, convenient location Recent stay at Holiday Inn Marketplace was wonderful. Dining Room staff made us feel like VIPs every day - with coffee ready and assistance with dietary restrictions. Hotel located onviently to local shopping, restaurants and the interstate. I would stay in this location again. August 7, 2014
Rated 5.0 out of 5.0 by Awesome night! Please stay here! The hotel was in a convenient location, a lot of other hotels were booked up. The hotel was near a lot of restaurants and shopping areas. It was also located close to the highway for easy travel. August 7, 2014
Rated 4.0 out of 5.0 by Good hotel to stay This hotel is well maintained and good priced. We stayed two nights, generally speaking satisfied. The breakfast quality on Sunday morning is very good, beyond our expectation. However, breakfast on Monday morning is below average, missing yogurt and fruits. We were told "these items are running out of stock". August 6, 2014
Rated 5.0 out of 5.0 by Great for families and business Everything was very nice for my business/personal stay. Staff was fantastic. July 28, 2014
Rated 5.0 out of 5.0 by Great Hotel Was much more than what I expected on a recent business trip to Rochester. July 28, 2014
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Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza
Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza
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Fabulous location in Rochester on Monroe Avenue by Pittsford Plaza Front Desk Hotel Exterior Lobby Lounge Entrance At Night Entrance Hotel Lobby Hotel Exterior
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