Rated 4.5 out of 5 by 309
Rated 4.0 out of 5.0 by WanderingTaxman1 Mayo Clinic -- better of the two IHG properties around
This is really the better of the two IHG hotels in town. Larger rooms, newer building, and all around better experience.
We're in town at least once a year for visits to the medical facilities. The pool is nice here. Staff are always pleasant, if not overwhelming.
The breakfast this time left something to be desired -- cold and short of offerings.
Bed was hard too.
But -- it's miles ahead of the other property.
September 29, 2015
Rated 3.0 out of 5.0 by Inkblots A good hotel, but not up to its standards this time
I have stayed at this hotel a few times in the past year and I really found it to be relaxing and pleasant. Not so much this time.
This time check in was a boring and impersonal experience. There were no other guests checking in or in the desk area when we arrived, about 4:00 pm; the desk clerk was standing with his back to the desk chatting in the doorway to another staff. Remained that way for quite a while. When he turned and came to the desk, it was a rushed, impossible-to-follow check-in. Under 30 seconds. No recognition of club membership, nothing.
The room was smaller than we had in the past and the bed did not have the usual coverlet sort of thing that makes it so pleasant and gives an extra cover when needed. It was needed, since the room was a bit chilly during the night as the weather changed.
Again at checkout, the attendant was talking with someone else behind the desk area, but facing me. After I waited for a couple of minutes it was apparent that she was not going to respond for a while, so I left the key and exited, even though I had a question I needed to ask her.
I'll try this hotel again because I really like Holiday Inn Express. But I would have done better, for $50 less, across town.
September 28, 2015
Rated 4.0 out of 5.0 by Stadium Tourist Location with a caveat
This newer property is very conveniently located to St Mary's Hospital and the main Mayo campus. That's a huge plus but if you happen to get a room on the side of the building nearest Hwy 52 you'll know the road is there.
The newer fixtures in the bathroom are great but the lighting was a little too low for my preference and the vanity top is massive to the point where I felt a little too far from the mirror when shaving.
My final little ticky-tacky complaint is the price is about $25 a night more than I like to pay. Sure it's a newer property and sure it's close to Mayo and Topper's Pizza but I wonder if it would be at capacity every night but being a little less expensive?
Minor knocks but at the same time a newer, clean, well appointed hotel with a courteous staff.
September 21, 2015