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Rated 4.5 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by Good time had by all We only stayed the one night and it was a good experience. The proximity to Route 52 could create a traffic noise situation. October 9, 2014
Rated 5.0 out of 5.0 by GREAT, comfortable bed and terriffic service. All of your employees did as wonderful job for us. Thanks asgasin. October 8, 2014
Rated 5.0 out of 5.0 by First time I really enjoyed this hotel. Easy access to the highway. I had no problems or complaints. I will stay here in the future. October 4, 2014
Rated 5.0 out of 5.0 by Great for families This hotel was wonderful from the moment we checked until we left. Staff was very attentive and helpful. The breakfast was wonderful, rooms are modern, clean and spacious, breakfast was good offering a variety of options, and the pool was perfect for little kids. We would definitely recommend this hotel for those traveling with kids. October 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express® and Suites Rochester West-Medical Center The hotel staff did a great job of keeping the room clean. The breakfast was good. The staff was friendly. The bed and pillows were comfortable. The internet WIFI worked. The room had everything I would want in it for a week stay. I would recommend if staying in Rochester on Business or Leisure. September 29, 2014
Rated 5.0 out of 5.0 by Great Overall Hotel Great onsite support staff. Was greeted in a professional manner. Room and bathroom were spotless along with a very comfortable bed. September 29, 2014
Rated 5.0 out of 5.0 by Traveling man Best holiday inn express! The staff is great and the location couldn't be better 5 short blocks from down town.There was plenty of eating places within walking distance of the hotel. I had a very good stay there and will recommend it to my friends. September 27, 2014
Rated 3.0 out of 5.0 by Comfortable For anyone with multiple chemical sensitivities this hotel is relatively new. There seems to be a scent that lingers in lobby and rooms. Perhaps they spray the carpets. This was irritating for me, but I was able to crack open my window to get fresh air which helped. The hotel was easy to find, had easy access to freeways, malls, hospitals and eating areas. September 25, 2014
Rated 5.0 out of 5.0 by Highly recommend this choice! I always feel confident about choosing Holiday Inn Express, but this location exceeded my expectations. September 24, 2014
Rated 5.0 out of 5.0 by Convenient Hotel in Rochester The only improvement this hotel could use would be better lighting in the bathroom. It was really hard to see what I was doing when shaving in the dim light in there. September 22, 2014
Rated 5.0 out of 5.0 by Good Location Good location and in walking distance to stores. Good value with microwave and refrigerator in room. September 19, 2014
Rated 5.0 out of 5.0 by stay at Holiday Expess the toilets are not for handicap they should be higher September 14, 2014
Rated 5.0 out of 5.0 by The rooms are very nice and clean. We would definitely stay there again. Everything was very nice. September 7, 2014
Rated 5.0 out of 5.0 by Love the pillows Very comfortable bed and love the pillows. Good experience and would recommend. September 3, 2014
Rated 4.0 out of 5.0 by Good Stay A nice place to stop and relax during a business trip. September 2, 2014
Rated 5.0 out of 5.0 by Great Stay Access to hotel was easy and the shuttle availability is excellent. The room was clean and comfortable. Wonderful front desk staff. If traveling in this area again, will definitely stay here. September 1, 2014
Rated 5.0 out of 5.0 by Met expectations Hotel was what I would expect from the chain. Selected this location because of no parking fees. Staff friendly and helpful. Rooms were clean and attractive. September 1, 2014
Rated 5.0 out of 5.0 by Great Stay From the arrival to the departure this motel offered customer service above and beyond expectations. We enjoyed the shuttle to the Mayo Clinic and the help from the staff to find our way around Rochester. Not only would I recommend this property but I canceled my resorvations at another motel in the area for our second week in this area. I will stay at this property every time they have space available while visiting Rochester. August 26, 2014
Rated 5.0 out of 5.0 by Great service !! Rooms were very clean, Customer service was exellent, Every Holiday Inn should be modeled after this one !! August 26, 2014
Rated 4.0 out of 5.0 by clean,quiet,comfortable bed. we have stayed at a number of hotels in Rochester. We find your hotel is much better than others. We will come back because of your quality and value. August 24, 2014
Rated 5.0 out of 5.0 by Always great One recommendation - if you are a light sleeper, ask for a room on the east side of the building. The rooms on the west are on the highway which is fairly busy and noisy. August 23, 2014
Rated 5.0 out of 5.0 by Nice hotel and great location. We stay at this hotel a lot and always have had great service. The staff are very friendly and the breakfast is a nice benefit to the stay. August 21, 2014
Rated 5.0 out of 5.0 by Mayo Clinic, Outpatient Hotel was clean and Staff was friendly. Value for dollar spent was average. Being a captive audience in a busy locality causes pricing to esculate. August 19, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel!! Had a great stay! Everything was just as wonderful as last year! See you next August! August 19, 2014
Rated 4.0 out of 5.0 by Good hotel This hotel is as enjoyable as any other Holiday Inn Express. Pros: The underground parking is a huge plus in the winter months. They have great food options in the parking lot; Toppers Pizza, Cousin's Subs, and Cherry Berry. There are also other options within walking distance. The staff is friendly and the amenities are reasonable. The pool and hot tub were nice. If you get a parking lot view, you will be able to watch the helicopters land on the hospital. Little kids love it. Cons: The fitness center was a little small with free weight dumbbells, two treadmills, elliptical, and bike. August 19, 2014
Rated 5.0 out of 5.0 by Excellent guest stay We stayed there due.to me having to go to mayo clinic.Very nice guest check in and very clean rooms. I would recommend this hotel to anyone who stays in Rochester. August 16, 2014
Rated 3.0 out of 5.0 by HIghway noise level incredibly loud ThIs is a fairly new property and up to Holiday Inn Express standards in staff, appearance and amenities but if you are a light or medium sleeper, the highway noise if you are facing the highway is awful. The lighting in the bathroom and by the beds was dim and made using the mirror difficult in the bathroom and made reading in bed less than comfortable. The staff was great, the breakfast was what was expected and the stay would have been great if not for the noise and dim lighting. August 16, 2014
Rated 4.0 out of 5.0 by nice clean hotel; great location! good clean hotel with good amenities and great location. Love the under ground "off street" parking. Staff are generally very nice and work hard to insure guests are comfortable. August 13, 2014
Rated 5.0 out of 5.0 by comfortable stay for family of person having surgery Close to St. Mary's for a shuttle for my elderly parents and within close walking distance for me. Breakfast was always great! Clean, comfortable room for all. August 11, 2014
Rated 4.0 out of 5.0 by Nice Stay This hotel provides a nice stay. The rooms are clean and the staff is helpful. It is a bit further from the Mayo Clinic/Gonda building facilities than other hotels, but transportation is provided to and from as well as the drive is only a couple minutes with easy/affordable parking available at the facility. August 10, 2014
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