Rated 4.5 out of 5 by 326
Rated 5.0 out of 5.0 by Mustang678 Attentive Staff
From the moment I walked in I was greeted with great customer service. The front desk staff got me checked in quickly and efficiently. The breakfast was amazing (as always), fresh and hot.
November 23, 2015
Rated 3.0 out of 5.0 by YosBob Location Location Location
Might be great to get to Mayo close by but the noise from the highway side is constant and the noise is all night! So if you want a good night sleep, go somewhere else! Also, no desk, just a small table. Not a good place for business travelers.
November 20, 2015
Rated 4.0 out of 5.0 by SKB68 Rochester, MN
The quality of the hotel is good. However, the greed experienced by the staff was terrible. My husband is a government employee and a veteran. When we asked the staff for the government employee rate, she only credited us 2 nights out of 12 for the discounted rate. Very disrespectful in my opinion to those who served our country.
November 19, 2015
Rated 5.0 out of 5.0 by Dear Heart Best hotel staff in America!
We stay at this property a lot because of medical appointments. We are always so happy with the wonderful staff at this hotel. They are so happy and helpful. These people should be training every hotel staff in your company!
November 13, 2015
Rated 4.0 out of 5.0 by J1982 Location
The location and parking were very good. It was nice to have a wheelchair available for use. The lobby is very attractive.
October 26, 2015
Rated 5.0 out of 5.0 Great Place To Stay
Was in Rochester for a Mayo Clinic appointment ---- stayed 3 nights ---- everything was great and would stay at this hotel again
October 26, 2015
Rated 5.0 out of 5.0 by Nanny Di Comfortable bed
I only have two complaints. One - the lighting in the bathroom was very dim, but there was a mirror outside the bathroom (hallway) that had adequate lighting. Second - we could hear the people above us. It sounded like several children jumping around and lasted until around 11 pm. Otherwise, our stay was very nice.
October 25, 2015
Rated 5.0 out of 5.0 by duluthgirt comfortable room, nice bathroom, friendly staff
I have stayed in the hotel before and this was a return stay as our experience was great in the past. Would be nice to have more than one accessible room with two queen beds in the facility as Mayo patients often need this. Good breakfast offerings. Like that you offer more healthy foods.
October 21, 2015