Rated 4.5 out of 5 by 283
Rated 2.0 out of 5.0 by Bobcat951 Inexperienced staff, uncomfortable beds and noisy hotel!!
I want to start off by saying I'm a Platinum member and I stay at Holiday Inn Expresses all year long and have to say this is the worst experience I've had at one. Guy at front desk messed up 1 co workers reservation which almost lost him his room because hotel was full. Other co worker had wrong rate even though we all booked together and have same company rate code. I was woken in middle of night from calls to my room from front desk 3 times in 8 nights by mistake. Requested upper floor but got stuck on first floor on highway side which is very noisy all night. One neighbor had a dog that liked to bark. Beds were uncomfortable for being a new hotel. Breakfast was not comparable to other Holiday Inn Expresses. Staff was apologetic but all the problems are inexcusable. Will never stay at this hotel again.
July 24, 2015
Rated 4.0 out of 5.0 by tbrux Clean and friendly
Very nice hotel. Friendly Staff. Nice breakfast. Clean rooms. Enjoyed the pool and workout room. Only problem was that we were on the 4th floor and the elevator broke on the first night of our stay (a Thursday) and wasn't repaired.
July 21, 2015
Rated 4.0 out of 5.0 by dbritt44 room carpet
Room carpet and molding were extremely dirty. Very unhealthy.
Smoking by the front door should not be allowed.
July 20, 2015