Rated 4.4 out of 5 by 187
Rated 5.0 out of 5.0 by Kenneth63 Great room, comfortable, Keurig coffee maker
Very nice accommodations! Keurig coffee maker in room, great!
May 16, 2016
Rated 4.0 out of 5.0 by 3 LittleSisters Greatly Improved !!
My family and I have been visiting the Rockingham area regularly for the past year to look in on our sick father who lived in Hamlet, NC. We have had multiple visits to this particular HIE . The Hotel is beautifully decorated and clean. However, during our initial stay our room was not cleaned properly, there was hair in the bathroom, the toilet was not clean, the carpet was not vacuumed and the room had not been dusted. We called the front desk to complain and they immediately took care of the problem the head house keeper came to inspect the room along with someone who was in training. She apologized and pointed out to the trainee what was wrong with the room. The front desk clerk upgraded us to a suite at no additional charge of course, and gave me bonus points for future stays. In addition, the head house keeper personally inspected the new room as well to make sure it was up to our standards. The staff here is great! Always pleasant and will go out of their way to make things right! We have continued to visit this HIE without any further issues. The dining room is clean and the food is good! We look forward to returning in the future.
May 11, 2016
Rated 5.0 out of 5.0 by hole-in-one Room and staff
Room was very quite and clean. Staff were very polite and helpful.
April 26, 2016