Rated 4.4 out of 5 by 234
Rated 5.0 out of 5.0 by Rey11111 Exellent service
The staff and ameneties of the Rogers Holiday Inn where very helpful and clean. Will stay with them again
February 1, 2016
Rated 1.0 out of 5.0 by RobSt Poor staff
I arrived late in the night and was not able to get into the building to check-in. The front door was locked and a sign instructed to pick up a phone that was at the door. The phone was not working. The clerk was at the desk looking at me but we had to go through a couple of turns of playing with the phone before someone came out to let me get out of the sub-zero temp. The clerk struggled with the check in. Nothing was said about my club status. I stayed on a reward night but was still charged $25.00. I didn't notice the charge until 5 days later. When I called at 8:30 5 days later the phone taking the call was able to look it up and tell me there was an error but was not able to actually fix it because the person required to do this would not be in until 2:00 pm. Interesting that a business transaction could not be cleared up during normal business hours. The water was so soft in the room I was not able to get the soap to rinse off while taking a shower. The water was horrible.
January 18, 2016
Rated 4.0 out of 5.0 by AdvToursince72 Excellent Service
Excellent Service, the staff was wonderful, friendly and welcoming. I have never stayed at this particular property before, but I can assure you I will again. My only frustration is the lack of connectivity to the TV, all the internal inputs are covered.
January 16, 2016
Rated 2.0 out of 5.0 by gontyra Just OKAY
Just average accommodations, ongoing construction, no arcade as described.
January 4, 2016
Rated 5.0 out of 5.0 by terryg01 Great staff, location, and genuinely nice!
The staff make this place rock - n - roll. Easy in-out, quiet and comfortable - staff are attentive without being intrusive - they took the time to listen, understand, and respond - give kiddos to the staff!
January 2, 2016
Rated 5.0 out of 5.0 by Lars and Lena Staff and Accomodations
All of the staff we met at the Roger's Holiday Inn Express was so helpful, cheerful and kind! The accommodations were great-enjoyed the pool and hot tub, very comfortable and quiet room even though it was next to the elevators. The full breakfast was a delicious spread, and the staff kept the food replenished and the area clean. Great location, too-close to shopping, restaurants, movie theater and Metro Transit. We will definitely stay again!
January 2, 2016
Rated 5.0 out of 5.0 by Lenny47 Overall a great experience
The staff seemed to genuinely care about make our stay with them to be as good as it could be.
December 28, 2015
Rated 4.0 out of 5.0 by EngineerBob Good night's sleep
We visited here to avoid late night drive home after Christmas Eve with Granddaughter and family. Only complaint would be to allow more time for breakfast, 10:30 instead of 9:30 closing.
December 27, 2015