Rated 4.7 out of 5 by 342
Rated 5.0 out of 5.0 by Blue747 Great service and fine food
Understated relaxing experience with great personal attention
September 15, 2014
Rated 5.0 out of 5.0 by Wolf2014 Helpful staff
Helpful people, quiet at night, breakfast adequate even if not always warm Good location for our needs
September 14, 2014
Rated 4.0 out of 5.0 by JDANG great place to stay
Overall it was a good experience. Other than the fact that I ended up with an accessible room due to the hotel being sold out. It was a bit weird with a smaller bedroom and a huge bathroom and the roll in shower. The front desk staff forgot to give me the gift card that was part of the package rate I had but I asked the next day and was able to rush to the mall and exchanged them for a Sears gift card.
The hotel is very clean and decor was very nice.
September 13, 2014
Rated 5.0 out of 5.0 by Nick TexMex Great Overall Experience
I am always taken care of when i stay at this hotel, Ronald, the front desk host always remembers me by name, the rooms are always clean, location of hotel is great for shopping and restaurants.
September 12, 2014
Rated 3.0 out of 5.0 by LLCMILL06 Okay
The huge inconvenience was not having tv reception, I know its because of the storm, but it would have been nice to get some type of credit for that inconvenience
September 10, 2014
Rated 5.0 out of 5.0 by Ndluistro Awesome Stay
Very roomy, nice and clean room. Wished it was closer to downtown Chicago.
September 9, 2014
Rated 5.0 out of 5.0 by CSHIE A good place to stay
Good service, you can see the general manager has a much more efficient service attitude to the customers.
September 6, 2014
Rated 5.0 out of 5.0 by krazyken0 Wonderful Stay!!
I'm not much for writing these reviews but I have to give credit where it's due. I was in town for a week on business and chose the HIE in Rolling Meadows. I will have to say that this was one of the best HIE's I have been in this year. The staff was great and always greeted me when I came in. The breakfast was just wonderful and always kept up with food. As a business traveler/road warrior, one thing I like at the end of the day is to come back to a clean room and relax. Usually when I am staying somewhere for an extended period the housekeeping may get a little lax (you know the drill... just give you a couple new towels and move on to next room) But not here. Every evening when I came in the room looked wonderful. This was...IS the best housekeeping staff I have come across in ANY hotel this year. They really deserve to be recognized for their work! The hotel is also very close to the Woodfield Mall area and a host of great restaurants. I will definitely be staying here when I come back to the area.
September 5, 2014