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Rated 4.7 out of 5 by 376 reviewers.
Rated 4.0 out of 5.0 Great service, comfortable room Customer service was exceptional - the staff was very friendly and professional. The breakfast food included the usual variety of Holiday Inn Express, including the cinnamon bun. However, something new that I really enjoyed was the Japanese breakfast - miso soup and steamed white rice with seaweed and rice seasoning. It was very tasty! The only negatives - the gym is very small and was full when I attempted to use it a couple of mornings, and the dresser in the room was old and hard to open two of the drawers. But everything else was great - the price, location, food, service, Internet speed, comfort of the room, appearance of interior/exterior. I will definitely stay there again next time! November 18, 2014
Rated 5.0 out of 5.0 by Great Hotel This hotel has friendly staff and is always clean, that's why I book here every time I come to the area. November 17, 2014
Rated 4.0 out of 5.0 by Breakfast Liked the pancake machine. Great add. Not crazy about the egg/omelette's - a lttle rubbery. November 15, 2014
Rated 5.0 out of 5.0 by Wonderful hotel I enjoy coming to this Holiday Inn Express whenever I come to the Chicago area. I am always treated very well and given personal attention every time I stay here. November 14, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL!! I love staying here. The staff is always friendly, helpful, and accommodating. The rooms are always clean. This hotel's location provides great highway access for what I need. Highly recommended! November 13, 2014
Rated 5.0 out of 5.0 by Nice Hotel Enjoyed our stay. We stayed in a 2-room suite. Pros - Huge Room - 2 TVs (wasn't clear in the room listing) - Clean - Kitchenette (Sink, Microwave, Fridge). Cons - No Couch (4 chairs instead). - No Wired Internet Connection (generally not a big deal, but the wireless was only 50% signal strength in my room). -Wireless Signal Strength Again, all those cons are really minor, but I could see them being an issue for some people. Enjoyed my stay overall. November 11, 2014
Rated 5.0 out of 5.0 by Best overall hotel experience Great hotel with large rooms, comfy beds, fridge and microwave, large HD tv, terrific buffet breakfast included with an innovation pancake making machine, courtesy shuttle from/to Chicago O'Hare, excellent location-near malls, restaurants, Enterprise Car Rental, and highways, non front desk entrances always required key to enter, and the most helpful, efficient evening front desk employee named Ronald. He gave us a 3 page near by restaurant list. We needed a luggage repair store-he printed a mapquest to it and slipped it under our door in the middle of the night. We had to return our car rental after hours-Ronald called a cab to take us back to the hotel at 1030PM on a Sun. night and paid for it since the hotel shuttle was at the airprot and he didn't want us to wait 30 minutes til it got back to Rolling Meadows. There wasn't one thing we didn't like about this hotel. November 6, 2014
Rated 5.0 out of 5.0 by Excellent value for the money Professional, friendly, and accommodative staff. Repeat visit and will stay again when in the area. November 4, 2014
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