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Rated 4.7 out of 5 by 398 reviewers.
Rated 4.0 out of 5.0 by Great customer service Have friendly staff, and knowledgeable. Great overall experience August 4, 2014
Rated 5.0 out of 5.0 by Excellent Breakfast Choices, Staff & Great Location This property has friendly staff and excellent breakfast choices including Japanese selections. The breakfast has a wider variety of items than most HI Express properties. Beds were comfortable, and the property is very CLEAN, including lighter colored carpets. I would certainly stay here again for the value. August 4, 2014
Rated 5.0 out of 5.0 by Always a good experience I have stayed at your facility many times. Seldom have there been any problems. Staff always friendly and courteous. Location is great and breakfast selections varied. Look forward to returning. August 4, 2014
Rated 4.0 out of 5.0 by Good Location Nice hotel and good location, only big complaint is my internet did not work! I was there on a work trip and with no internet it is a big problem. I had to leave the hotel and go find locations to be able to work to send and receive emails. This is a big problem for business travelers. Staff was very pleasant when I reported it but it never did get fixed. August 4, 2014
Rated 1.0 out of 5.0 by Internet access was down most of the time I was unable to access the internet during my entire two days stay. The rooms had shared doors. At times it felt like sharing the door with the next room guest. The AC system does not shut down when desire temperature is reached. Cold air then outside air, 24/7! August 3, 2014
Rated 5.0 out of 5.0 by Excellent stay Great hotel, great location! Staff was helpful and place was very clean. July 31, 2014
Rated 5.0 out of 5.0 by Everything, excellent, excellent, and excellent!! First impression - big smile welcome, smooth check in. Quiet hallway to elevator to the large beautiful room with balcony. Manager's reception - beer for adults, soda/water for kids, and juicy meatballs! Yummy :) The pool was heated, very very warm water, even 75-80F is no problem. I've never seen such a warm water outside pool. This pool is great for summer family fun! - That could be some extra, another reason to chose this hotel. I was wondering.....if the hotel has hot spa..... perfect! Staying in the large room was comfortable. The view from the window or balcony was pretty nice something like I felt that I was at the beach hotel. I really enjoyed it. Breakfast was marvelous. The hotel had almost everything. White steam rice, miso soup, rice seasoning, seaweed, cinnamon rool, pancake, bagel, bread, maffin, donuts, egg, bacon, sausage, cereal, biscuit & gravy, yogurt, milk, juice, tea, coffee and more!!! We'll definitely come back to this hotel. You'll love it, too :) July 31, 2014
Rated 4.0 out of 5.0 by Quiet, clean and comfortable The room was unbelievably quiet, never any noise and the hotel was full. Good bedding and pillows. Staff was always friendly and smiling. Would stay here again. July 30, 2014
Rated 5.0 out of 5.0 by Great Location Clean Friendly Hotel Stayed in a Suite.... Suites have Living room and Bedroom small kitchen area, Norma at Front desk was pleasant and provided much assistance.. Hotel is very close to RT# 53, I-90, I-290, I-355 10 minutes to Woodfield or Arlington Park Race Track July 30, 2014
Rated 5.0 out of 5.0 by Great Place Second time I stayed here and both times were excellent July 30, 2014
Rated 5.0 out of 5.0 by Always stay here Great staff and comfortable rooms. Pool is awesome in the summer. July 28, 2014
Rated 5.0 out of 5.0 by Great placet to stay. No need to go anywhere else. You wont be disappointed. July 27, 2014
Rated 5.0 out of 5.0 by The best of both worlds Whenever my husband and I come to Chicago to visit family and friends, we spend a few nights at our daughters' homes with their families and spend a few nights at the Holiday Inn Express. While it is wonderful to be with our family, it can be quite exhausting. So we always manage to break up our visit with family by spending some nights at the Holiday Inn Express. During our stay at the hotel, we visit friends and then come back to our room to enjoy a quiet and relaxing evening. July 26, 2014
Rated 5.0 out of 5.0 by Awesome experience, nice location We stayed here for the ease of being able to go to Chicago but without the downtown pricing. The location is a 10-15 minute drive from "L" station to take you anywhere you want to go. The rooms were super clean and the staff were friendly. We have stayed here many times and are planning on staying in the next month. We were able to check in early so we could relax before going to a concert. We will definitely be staying here in the future. Everything is fresh and renovated. July 25, 2014
Rated 5.0 out of 5.0 by Great value and Japanese items for Breakfast! Stayed here with my family on a Chicago vacation and were very happy with the size of the room, the value of the price, and Japanese misoshiru soup and Asian short-grain rice for breakfast! July 25, 2014
Rated 5.0 out of 5.0 by Excellent- I loved it Excellent- I loved it. I would stay again when I am in the area. July 23, 2014
Rated 5.0 out of 5.0 by Nice room and friendly staff Our room was nice and very clean. The staff were very friendly. We had a problem getting our shower to work and they had someone come to our room within 5 minutes to explain how to use the shower. July 23, 2014
Rated 5.0 out of 5.0 by It is good It is the first place that I saw Japanese style rice for breakfast July 21, 2014
Rated 5.0 out of 5.0 by Recent stay Clean and comfortable. I will stay again when in town. July 21, 2014
Rated 5.0 out of 5.0 by Good business stay I stay here for business and enjoy the hotel. Great location near the Woodfield mall. July 21, 2014
Rated 4.0 out of 5.0 by Good stay Good but older hotel! The door had a crack to the hallway that let in a lot of light and noise. Other than that it was good stay. July 20, 2014
Rated 5.0 out of 5.0 Great Hotel You can't go wrong with this hotel. The staff is amazing and helpful, rooms are comfortable and clean and noise level was low. July 19, 2014
Rated 5.0 out of 5.0 by Great breakfast and close to convention center We booked two rooms at the Holiday Inn Express for DashCon 2014 which was held at the Schaumburg, IL convention center. Staying at the Holiday Inn Express, which is just a short 3 minute drive to the convention center, provided us several advantages. It allowed us to stop by the shopping mall / restaurants on the way back to our hotel... and more importantly, provided us with a delicious free breakfast, and free WIFI; something the convention center hotel does not provide. Overall, very nice hotel and a great value. Would stay there again. July 19, 2014
Rated 5.0 out of 5.0 by Wonderful, I loved it !! I checked in to the Holiday Inn Express in Rolling Meadows a week ago on a Sunday night. I was in the area for business. The man at the desk was really nice and gave me a list of local resaurans and even drew me a couple of maps. He recognized me immediately as a Platinum Member and welcomed me there. The room was very clean and fresh smelling and their breakfas was great! It was EXCELLENT !! I loved it !! July 19, 2014
Rated 5.0 out of 5.0 by Good Stay It was pleasant stay. Room was spacious, breakfast good. July 17, 2014
Rated 2.0 out of 5.0 by Not the best Holiday Inn Express This Holiday Inn Express needs a little tlc. I've stayed in plenty Holiday Inn Express hotels all over the country, and this one was very disappointing. I expected more, but was let down by the overall quality of the rooms and beds. July 16, 2014
Rated 5.0 out of 5.0 by great experience After having spent many nights next door at the HI this express with its heated outdoor pool and excellent counter staff was a pleasing suprise. July 14, 2014
Rated 4.0 out of 5.0 by Weekend Stay with the kids I was able to upgrade to a nice room. It was a two room king suite. This provided enough room for the kids to move around. It would be nice if there was a sleeper sofa in one of the rooms. This would make things a little more comfortable. The interior of the rooms are not as fresh as the exterior would lead you to believe. However the rooms are very clean and spacious. Very nice for the price. The only "small" issue I had was that they didn't have any ice buckets for my room. July 10, 2014
Rated 4.0 out of 5.0 by The Pillows Were Amazing!!! The pillows..soft and firm....I just loved that! The breakfast was tasty and of variety. However, the room could have used more lighting. Being able to utilize the sister hotels that were nearby was a plus! Overall it was a good stay. July 8, 2014
Rated 5.0 out of 5.0 by great staff During this stay they quickly arranged for all my needs. July 6, 2014
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