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Rated 4.0 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by value The room was comfortable, had some problems with one TV remote and a plug in the bathroom, but even so the room was clean and comfortable. I do feel the price was a little high for each night and were not able to use any type of additional discounts. I think the front desk staff could have been a little more cordial to guests, at times they seemed to ignore the guests and did not respond to requests. July 23, 2014
Rated 4.0 out of 5.0 by Good nights stay I recommend this hotel for the Rome Ga area. There was some construction on the driveway on June of 2014 that made it slightly inconvenient, it would have been more inconvenient if our vehicle had low ground clearance. Also if you plan on using the pool you should call ahead and make sure it is going to be open. Otherwise a great stay. July 13, 2014
Rated 2.0 out of 5.0 by Bathroom was disgusting I have stayed in this hotel about 30 times over the last two years. It has gotten worse each time I have stayed there. The pool has fallen off the hill side, the drive into the hotel is a gravel hump, and my bathroom was disgusting. I think my pillows were as old as the hotel. At check in was given an internet access code that would not work and I was told I must be doing something wrong not allowing access, thank goodness for my personal hot spot on my phone. Breakfast was marginal at best. Do yourself a favor stay somewhere else. July 11, 2014
Rated 4.0 out of 5.0 by Good Hotel, staff is Great! Overall Good Hotel, very clean. It was a nice stay and the hotel had a clean feeling to every aspect. There was some construction and obviously the pool was closed. Only issue is the bathroom floor tile in the bathroom is loose and cracking whoever installed the bathroom tub and tile work didn't do a good job. The hotel should recall them or look at replacing cracked tiles. July 10, 2014
Rated 5.0 out of 5.0 by great service all was good at the hotel. staff was friendly and was able to help with my needs. over all couldn't find a better place to stay in rome ga.. July 9, 2014
Rated 4.0 out of 5.0 by Great hotel but could be better. Overall, I enjoyed my stay very much. The hotel was new and everything was nice inside the hotel. Outside, however, the parking lot was being worked on and there was an apparent problem with the architecture of the surrounding sidewalk and pool. This caused the pool to be closed which was a disappointment to myself and my son. I was in Rome, Georgia for work back in April and recall the parking lot being torn up back then. Not sure what is taking so long to complete the repairs. I have been a Platinum Club member for a number of years and was used to the front desk people asking me if I wanted an upgrade if it was available. The person at the desk did not offer this upgrade even though one ended up being available. This caused a delay getting a room because she initially booked us into a standard room. She was very nice about the room change and was very efficient in getting it changed over. The only thing that really bothered me about the stay was when I went down for breakfast. The pancake machine was having a problem and I reported it to the attendant on duty. She was in the kitchen at the time and nodded with acknowledgment of my problem. However, several minutes went by before she appeared in the breakfast room. Instead of attending to the pancake machine she brought out some rolls for another area of the breakfast room. At that point she returned to the kitchen. Another guest who was also waiting on the pancake machine also went into the preparation room and reported the problem. After another several minutes went by without her returning to the floor, I went to the front desk asked if the woman spoke English because the lady seemed to be ignoring our request. She replied that the woman did speak English but that she would speak to her. Once she did this, the woman soon entered with the replacement bag for the pancake machine. She struggled to get the new bag in place and working but eventually it did and it worked well. I am not sure why it took that much to get her to fix the machine. There were very few people in the breakfast room and only the two of us had an immediate need. July 9, 2014
Rated 5.0 out of 5.0 by Met our expectations! We really enjoyed our stay. There was some construction work going on in the drive entrance, so I guess that was the reason for the pool being covered.. July 7, 2014
Rated 5.0 out of 5.0 by Excellent visit Excellent service from the receptionist –provided us with a large king room that was clean and comfortable. Spotless bathroom with lots of towels and toiletries and a large flat screen TV. Complimentary parking and fast internet access and an excellent breakfast with lots of choice including freshly made pancakes and cinnamon rolls. Good selection of restaurants a short drive away. July 5, 2014
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