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Rated 4.1 out of 5 by 16 reviewers.
Rated 2.0 out of 5.0 by Won't stay again! I am a Priority Club platinum member and have been for many years. I have stayed at many HIE locations and would rate this one near the bottom. When I checked in, they gave me a standard room. I asked if they could upgrade me and they informed me that they couldn't. I then asked if there was something available on the top floor (I am a light sleeper) and they said no. I asked if they could look into a move as I was staying for 6 nights and get back to me, which they didn't. Saturday night I was kept up by the group partying next door. I found the walls didn't do much in the way of stopping noise. The night before I was going to leave they couldn't find my laundry and there was a mad panic to find it as I was leaving first thing in the morning. It arrived around 8 pm. I use the stairs instead of the elevator and for my entire stay, they were covered in mud. There are other hotels in the vicinity that I will stay at next time. December 11, 2012
Rated 5.0 out of 5.0 by Nice clean hotel My husband and I are from Atlanta and stayed at this hotel Thanksgiving night. When we entered the lobby to check in we were pleasantly surprised at the cleanliness. The lobby is very attractive. We were able to check in about 3 hours before time. They have a variety of goodies for breakfast. The room was very comfortable and clean. GREAT STAY!! Will be returning. November 29, 2012
Rated 5.0 out of 5.0 by Outstanding customer service The hotel staff was most accomodating. At check-in the clerk allowed me to view rooms on first floor prior to deciding which room was best for me and friend with adjoining room request. A second employee was most helpful with directions and recommendations for dinner. Greeted by staff as we entered lobby on mutliple occasions. Loved the comfort and style of furniture in the room and common areas. We enjoyed watching football game in "theater-area" of lobby. Very clean!! Kudos to the management and staff for maintaining a great property. Will definitely stay here on future trips to Rome. November 25, 2012
Rated 5.0 out of 5.0 by Safe and Secure I enjoyed the fitness room and the peace and quiet that allowed me to sleep soundly. November 16, 2012
Rated 4.0 out of 5.0 by When in Rome...stay here... It's not right downtown, but it's interstate convenient, and whether working with a local company, a university, traveling for pleasure, or just passing through; this is a good choice of hotels in Rome. Rooms are of one of the latest of ICH designs, slightly upgraded public areas, although they had a natural spring undermine the outdoor pool (its not a big problem, but appears to have been an ordeal to repair!) Fair prices, with decent corporate discounts for local companies and institutions, nice staff with local knowledge, a good choice, if not one of the best in Rome. November 14, 2012
Rated 5.0 out of 5.0 by Very comfortable. Loved the pillows. Everyone was very nice. Felt very safe. Many hotels do not have exhaust fan in bathroom but this one did. Hate steamed up mirrors. Fridge worked really well. Kept thing very cool. November 11, 2012
Rated 5.0 out of 5.0 by Wonderful place to stay while in Rome Our room at the Holiday Inn Express was spacious and clean. The breakfast was much more than we anticipated. The food was good and the selection was wonderful. Both hot and cold breakfast food was available. The staff was always friendly and accomodating. This hotel is an excellent choice for any traveler that is visiting Rome, GA. November 10, 2012
Rated 4.0 out of 5.0 by Clean and comfortable The room was very clean. I liked that everything was up to date. My greeting was very nice this time. Overall, I enjoyed staying and will be back. October 23, 2012
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