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Rated 4.3 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Extremely Clean and comfortable The hotel was very nice and clean. I would stay here again!! The staff was very friendly and can give you shortcuts to get around the traffic in Rome. Worked great for us on our visit to Berry College. The beds were so soft and comfortable. I thought it was neat that they had the pillows marked firm or soft. October 28, 2014
Rated 5.0 out of 5.0 by Comfortable and Inviting Great staff, clean and comfortable hotel and rooms October 22, 2014
Rated 4.0 out of 5.0 by Quite hotel convenient to quick trip back to Atl. Nice rooms, but you'll have to ask for your welcome gift for IHG reward members. Get to breakfast fast before food runs out, or be prepared to wait until it is finally replenished. Be sure to have a gps system, since the hotel is not convenient to restaurants. October 22, 2014
Rated 5.0 out of 5.0 by berry college homecoming as always this is the perfect stay there is no need to look anywhere else when in Rome Ga. October 12, 2014
Rated 5.0 out of 5.0 Excellent except for food Food was not good at all. Staff excellent, Fitness was not used by very many. Would like to have more restaurants close by October 11, 2014
Rated 5.0 out of 5.0 by Good Place to Stay in Rome Enjoyed staying at this property. Clean, spacious room and bathroom. Furniture and fixtures up-to-date. Comfortable bed. Limited parking. Some wall coverings scuffed and worn, could use updating. Excellent staff. Very friendly and professional. Would recommend to others. October 7, 2014
Rated 5.0 out of 5.0 by Better than expected accommodations Very nicely appointed room, even had refrigerator and microwave. Comfortable bed, linens, pillows, and all very clean. Great stay experience! Would definitely stay there again if needing to spend the night in Rome again. October 1, 2014
Rated 5.0 out of 5.0 Great place to stay in Rome, GA Clean relatively new hotel. NIce staff and easy access to downtown (short drive). We were traveling with a 20 month old and they had a crib waiting in the room when we checked in. Large rooms. September 24, 2014
Rated 5.0 out of 5.0 by Relaxing room and enjoyable stay Found my room to be very relaxing after a long day at the airport in the sun. Breakfeast was consistently good. September 17, 2014
Rated 5.0 out of 5.0 by Love the pillows! The beds and pillows were the most comfortable that i have ever slept on! September 9, 2014
Rated 5.0 out of 5.0 by Great Stay Great reception, room, internet, location, parking, sleep - in general a GREAT STAY! September 5, 2014
Rated 5.0 out of 5.0 by excellent bed and great service needed more low carb, low sugar, for breakfast, like, light and fit yogurt, and maybe cheese September 3, 2014
Rated 5.0 out of 5.0 by Food Service Breakfast personnel was not prepared for the number of people at the hotel. Breakfast items ran out and took a while to restock. September 1, 2014
Rated 5.0 out of 5.0 by Stsff was great. I found my stay in Holiday-inn Rome,Ga to be just great..The staff did a lot of extras to help me with my business needs as well as personal August 28, 2014
Rated 5.0 out of 5.0 by Warm and friendly staff The staff were welcoming and most efficient. The facility was clean and furnished with good quality furnishings. The biggest problems were with the beds. My daughter found the pillows and mattress to be very uncomfortable. Also, it appeared that the foot of the bed was higher than the head. August 22, 2014
Rated 4.0 out of 5.0 by Comfortable bed and easy access I slept like a charm. It was easy to get to and it was very quite. Easy to make reservations Actually the breakfast could have been better as it was a little bland. I would like better coffee but other than those two it was great. August 21, 2014
Rated 5.0 out of 5.0 by comfortable bed great service arrived late front desk had room waiting, slept like a baby, breakfast was fresh and delicious August 19, 2014
Rated 5.0 out of 5.0 by Improvments on this visit I have seen several improvments since my last visit. such as new tv's, parking lot and landscaping renovations. Very nice staff but still would like to see the pool fixed. But overall great experience and like staying here. August 17, 2014
Rated 4.0 out of 5.0 by Good Job All personnel I encountered were professional and helpful, when needed. I'm on the road 3 weeks out of each month for the most part. I'm one of those who appreciate consistency which I get with the IHG company. One suggestion: It would be great if the fridge had a freezer compartment. Hopefully the pool will be repaired soon. I wish there was a Holiday Inn closer to Trion. Thanks. I'll see you again soon. August 17, 2014
Rated 5.0 out of 5.0 by Extremely Quiet Staff very accommodating, breakfast above par, very quiet. Stayed several times, never a problem of any sort. Will stay again. August 15, 2014
Rated 4.0 out of 5.0 by excellent stay very nice hotel, everything worked, breakfast was great. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We enjoyed our two day stay and I slept like a rock. August 13, 2014
Rated 5.0 out of 5.0 by Room and service Facilities were quite good, very clean and staff service was excellent. Health facilities could be better. Front desk service and response to questions was excellent August 2, 2014
Rated 3.0 out of 5.0 by Strong desinfectant smell thruout the hotel and in room Strong desinfectant smell thruout the hotel and in room July 28, 2014
Rated 4.0 out of 5.0 by value The room was comfortable, had some problems with one TV remote and a plug in the bathroom, but even so the room was clean and comfortable. I do feel the price was a little high for each night and were not able to use any type of additional discounts. I think the front desk staff could have been a little more cordial to guests, at times they seemed to ignore the guests and did not respond to requests. July 23, 2014
Rated 4.0 out of 5.0 by Good nights stay I recommend this hotel for the Rome Ga area. There was some construction on the driveway on June of 2014 that made it slightly inconvenient, it would have been more inconvenient if our vehicle had low ground clearance. Also if you plan on using the pool you should call ahead and make sure it is going to be open. Otherwise a great stay. July 13, 2014
Rated 2.0 out of 5.0 by Bathroom was disgusting I have stayed in this hotel about 30 times over the last two years. It has gotten worse each time I have stayed there. The pool has fallen off the hill side, the drive into the hotel is a gravel hump, and my bathroom was disgusting. I think my pillows were as old as the hotel. At check in was given an internet access code that would not work and I was told I must be doing something wrong not allowing access, thank goodness for my personal hot spot on my phone. Breakfast was marginal at best. Do yourself a favor stay somewhere else. July 11, 2014
Rated 4.0 out of 5.0 by Good Hotel, staff is Great! Overall Good Hotel, very clean. It was a nice stay and the hotel had a clean feeling to every aspect. There was some construction and obviously the pool was closed. Only issue is the bathroom floor tile in the bathroom is loose and cracking whoever installed the bathroom tub and tile work didn't do a good job. The hotel should recall them or look at replacing cracked tiles. July 10, 2014
Rated 5.0 out of 5.0 by great service all was good at the hotel. staff was friendly and was able to help with my needs. over all couldn't find a better place to stay in rome ga.. July 9, 2014
Rated 4.0 out of 5.0 by Great hotel but could be better. Overall, I enjoyed my stay very much. The hotel was new and everything was nice inside the hotel. Outside, however, the parking lot was being worked on and there was an apparent problem with the architecture of the surrounding sidewalk and pool. This caused the pool to be closed which was a disappointment to myself and my son. I was in Rome, Georgia for work back in April and recall the parking lot being torn up back then. Not sure what is taking so long to complete the repairs. I have been a Platinum Club member for a number of years and was used to the front desk people asking me if I wanted an upgrade if it was available. The person at the desk did not offer this upgrade even though one ended up being available. This caused a delay getting a room because she initially booked us into a standard room. She was very nice about the room change and was very efficient in getting it changed over. The only thing that really bothered me about the stay was when I went down for breakfast. The pancake machine was having a problem and I reported it to the attendant on duty. She was in the kitchen at the time and nodded with acknowledgment of my problem. However, several minutes went by before she appeared in the breakfast room. Instead of attending to the pancake machine she brought out some rolls for another area of the breakfast room. At that point she returned to the kitchen. Another guest who was also waiting on the pancake machine also went into the preparation room and reported the problem. After another several minutes went by without her returning to the floor, I went to the front desk asked if the woman spoke English because the lady seemed to be ignoring our request. She replied that the woman did speak English but that she would speak to her. Once she did this, the woman soon entered with the replacement bag for the pancake machine. She struggled to get the new bag in place and working but eventually it did and it worked well. I am not sure why it took that much to get her to fix the machine. There were very few people in the breakfast room and only the two of us had an immediate need. July 9, 2014
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