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Rated 3.8 out of 5 by 84 reviewers.
Rated 4.0 out of 5.0 by Good location, good hotel On the whole we had a good experience at this hotel but there a few little things that niggled and spoiled the stay for us. The rooms we booked were all twins but yet there was only one set of towels in each. We asked for wake up calls on the day of our departure as we had an early flight back home. We did not receive the alarm calls and could have missed our flights. Luckily one of us woke up and got everyone else up, but it was a bit of a hurry to get ready in time. We checked out and as we were heading out the door one of your staff shouted at us to come back and pay our city taxes, which we were happy to do, but surely this should have been mentioned to us sooner as we did not realise we had to pay city tax and your employee would have been better to follow us and tell us quietly to return rather than wait until we were heading out to our taxi and shout at us. February 27, 2014
Rated 4.0 out of 5.0 by just worth the price a little far from the metro station. but the security condition is good. February 12, 2014
Rated 5.0 out of 5.0 by good hotel The hotel deserves its price, which is less expensive and with breakfast inclusive. There are a few buses and metro stations nearby February 7, 2014
Rated 5.0 out of 5.0 by Good comfortable stay... First visit to Rome together with my love one and stay 5 nights in this hotel. Location of the hotel is good as metro and train station are in a walking distance. The staff service during my stay is good. The room comfort is why I choose IHG group hotels as usual. Will stay here again during my next trip to Rome February 5, 2014
Rated 5.0 out of 5.0 by Great money Valued Stay and Staff with full best hospitality mind! Frankly speaking, the previous reviews on this property made me felt nervous and worried. In fact the staff were just amazingly kind and fully proactive to assist the in-house guests. Even I was not up-graded but the standard room was pretty big to stay, bed was comfortable and breakfast was very optimized for the business traveler. In terms of the level of property, Holiday Inn Express, it was absolutely great value to stay and for sure I will recommend this hotel to my fellows globally. Once again thank you for all of your staff there and wish to see you soon :) February 2, 2014
Rated 3.0 out of 5.0 by Pretty average stay As a platinum member there was absolutely no recognition- this is the first time i've experienced this on a IHG Hotel. Breakfast was okay and a good variety of food. Neighborhood seemed a little dodgy and we walked a bit faster after dark. It was nice that the train from the airport took us straight to the station, next to the hotel. Metro a convenient 10 minute walk from the hotel. If you turn left down the main street when walking away from the hotel, 2 trafficlights down the road, you will find a lovely, traditional Italian cuisine on the corner, serving amazing lunch! And the staff was so friend and lovely! Definitely worth a visit! January 31, 2014
Rated 4.0 out of 5.0 by Good Hotel but Front Desk needs help Good hotel and great breakfast but the front desk was rude on a few occasions. Especially when we arrived after traveling all day, they threatened not to give us a room because we didn't check the box for child with our 1yr old. They said there wasn't enough room for a crib. However, in the special comments section I specifically said that we had a 1yr old and needed a crib. After a 15 min lecture and wait, we were finally allowed to go to our room which was already prepared with a crib and was just fine. Also didn't like the 2euro charge/person/day tacked on the price on check out. January 7, 2014
Rated 3.0 out of 5.0 by Great value Stayed here for New Year, the hotel is a train ride from Central Rome however the station is nearby and only €6 day pass and the centre 10 mins away. Hotel room although basic with no coffee making facilities :( was clean and the bed was enormous and very comfy. Staff very helpful, breakfast included was continental but had hot dishes and pastries and fruit all a bonus. Great pub/ bar nearby and nice Italian a few hundred yards away. Wifi was extra. Very good value ready access to Central rome. January 6, 2014
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