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Rated 4.3 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Friendly, clean, comfortable Thank you for an excellent overnight stay. We especially enjoyed the balcony and view. Rooms were spacious and comfortable, and your staff was friendly and helpful. September 23, 2013
Rated 4.0 out of 5.0 by Great service, location, friendly staff The room appeared clean until I went to take a shower and there was hair in the shower. Breakfast needs healthy options. Cooked oats rather than instant packets (1/2 the glycemic index) Fresh real eggs plain unsweetened yougert - no sugar free. September 22, 2013
Rated 4.0 out of 5.0 by Solid choice for business I am a very frequent traveler (I average 3.5 nights on the road weekly) and this is a comfortable stop for those road warriors like myself. As usual, a great breakfast and a comfortable bed. The staff was friendly and the service during breakfast was very good, keeping the coffee flowing during a very busy breakfast rush. September 21, 2013
Rated 5.0 out of 5.0 by Crazyy Cooks We had arrived about 4pm, walked around the place to see where the jacuzzi was and we were pleasantly surprised to find out we were only two rooms down from it and it was open until 11:30. We found a little hole in the wall mexican food called Mariachi Locos on Jackson whish is only about three blocks from our hotel. We had a great room, a king suite and just a pleasant stay. I would definitely recommend this hotel September 21, 2013
Rated 1.0 out of 5.0 by No Toilet! This is a old facility and not well maintained. No proper desk to work at, only a small table, no lamp. Found out in the middle of the night that the toilet didn't work. It was very upsetting to have to go down four floors to use the PUBLIC toilet in the middle of the night and again in the morning. Very humiliating! Upon hearing my complaint, the staff did reduce my bill however. I don't feel that this compensation was enough. After all a person expects a private toilet facility at any price. The staff stated that they were surprised at this problem as our room was one of the best rooms that they offered. If this was the best, I don't want to see the worst. O My God! September 21, 2013
Rated 4.0 out of 5.0 by Great location We only stayed one night which was a sold out Saturday. The elevator was broken and though we were on the 4th floor it was not an issue. The staff had to be under stress, but one would never had known. The room was perfect, the view great, the breakfast adequate and staffing the best. We stayed at a Holiday Inn Express in Price, Utah and it was a horrible experience, because of staff. Kudos to Roseburg Holiday Inn Express. We will return. September 20, 2013
Rated 5.0 out of 5.0 by Excellent stay Excellent hotel and staff. Each room has a great view of the river. Rooms are nice and well equipped. Staff is very helpful. Great experience overall. This is my second stay at the same facility and I continue to be impressed. September 11, 2013
Rated 5.0 out of 5.0 by Conversion This property looks as if it was converted to a Holiday Inn Express. The view from each room overlooks a river and if the weather is pleasant one may have a snack on the balcony. September 11, 2013
Rated 5.0 out of 5.0 by Best pet friendly hotel This is the best pet friendly hotel I've stayed at. The room was accessible from the outside, the corner room and had two doors. There was nice area to walk the dog. I would definitely stay here again and recommend it. September 8, 2013
Rated 4.0 out of 5.0 by Good Stay I was happy to select Holiday Inn Expressl versus the other hotels nearby. Our two nights stay were good. They just need to update the tv channel listings. September 5, 2013
Rated 5.0 out of 5.0 by Frequent Visitor As I frequent visitor I have always found this location to be a good place to stay in Roseburg. The staff is always helpful and pleasant. September 3, 2013
Rated 4.0 out of 5.0 by Non-smoking is a joke I have stayed at many Holiday Inn Express. I was in Roseburg for a medical visit with a terminal friend. i was so tired when i got there. Front desk was friendly...off to my room I went. i collapsed in a chair on the deck only to be confronted with smoke from the balcony next door and the one above me. I was so bummed. I had to go inside and close the door but the smoke seemed to follow me. And then, first thing in the morning, same guy smoking outside my door. sigh...so much for non smoking. There is no policing (strong word, maybe) of the outside "halls".....kids running amok up and down for hours. i loved the room, loved the breakfast, but as for a relaxing place to stay....not. If I ever come back I will request the fourth floor corner. Maybe then I can get some sleep. The elephants above me were unbeiieveable. Does no one have any respect for anyone anymore???? The place is nice..room spotlessly clean....but no rest for me. September 2, 2013
Rated 5.0 out of 5.0 by Exceptional accommodations It is great to know that what I book I get and more. The rooms were large and well thought out, easily accessible with amenities that worked. The Safari package was a great deal. But what most impressed me is that I saw a hazardous situation, the door to the pool was not latching properly, and before I could notify anyone, maintenance was there repairing the problem. That is being on top of things. I always feel "smarter" when I stay at a Holiday Inn Express. September 2, 2013
Rated 1.0 out of 5.0 by Horrible bed The bed felt like a 600 lb man had slept in it and left permanent indents. I've never slept in such an awful hotel bed. September 1, 2013
Rated 5.0 out of 5.0 by Room with a View I was very impressed with the overall comfort and amenities of the Holiday Inn Express Roseburg. Close to freeway yet no discernible road noise. All rooms look out on the river- what a relaxing, wonderful treat. Very comfortable bed and nicely appointed room. Will definitely stay here again! August 27, 2013
Rated 5.0 out of 5.0 by Roseburg value, worth return. Pros: Convenient to I-5, quiet, included breakfast, modern rooms, excellent breakfast attendant, good parking, pleasant housekeeping. Cons: Very small pool, one elevator, exterior room access. Four floors. Noise carried from floor above. Mixed: Front desk personnel. August 26, 2013
Rated 4.0 out of 5.0 by SBCB The staff are very friendly and accomodated my needs. The rooms are very clean, good-sized, the beds and pillows are comfortable, and the balcony is a nice plus. Overall, a very good experience! August 24, 2013
Rated 5.0 out of 5.0 by Great place to stay We enjoyed staying here during our trip with our grandchildren. Easy freeway access , friendly staff and very helpful. We will definitely stay here again and recommend Holiday Inn Express. Loved that breakfast was included. August 23, 2013
Rated 2.0 out of 5.0 by Nice hotel. Terrible Guests. This Holiday Inn Express is unusual in having outside walkways to the rooms, like an older motel. Each room also has a balcony with a great river view. We were lucky enough to be given a corner room on the 4th floor with killer views of the river and old town in two directions. The room was comfy, except out of the five pillows on our bed, only one was firmer, despite the labels on the pillow cases. Our problem was the other guests, who seemed to be large traveling families with lots of out-of-control kids and smoking adults. If that's you, you'll love this hotel. The tiny pool has more screaming kids in it than water, as does the hot tub, no matter what the posted signs say about age, behavior, no running or diving, etc. We attempted to gain access to the lawn along the river, but the only way was through the enclosed pool room which was being showered with splashes from the cannonballing kids. All this goes on 20 feet from the front desk. The staff does nothing about it. Worse is the smoke. It's a nonsmoking hotel, but everyone seems to use the balconies for smoking, not just cigarettes, but cigars. The smoke will enter your room through the large gaps in the balcony doors. No smoking seems to be among the rules the staff does not enforce. Breakfast was Holiday Inn Express great, but again spoiled a bit by the rude pushing, shoving, noisy guests. We recently returned from a 4,000 mile drive across the Southwest and never once encountered guest misbehavior to match that displayed here. Too bad. It could have been a pleasant stay. August 22, 2013
Rated 5.0 out of 5.0 by Traveling with Fido This was my first overnighter with my pup. We had a ground floor room (where all the pups go) that opened directly to a small patio and the lawn area that runs between the hotel and the river. Beautiful, with plenty of room to walk the dog, and even run him a bit. The room was clean-clean-clean, with no odors or damage from previous doggy customers. For those of you traveling without your pet -- while I know there were a number of other dogs (at least 5 that I saw) staying when we were there, I did not hear them at all or see any "evidence" on the lawns. Yea! for responsible pet owners and alert hotel staff. Having a frig and a microwave was very helpful. Also, the additional cost to have the dog with us was very reasonable. August 19, 2013
Rated 4.0 out of 5.0 by Impromptu stay - Twice We arrived in Roseburg without a hotel reservation, but with two young kids tired from our drive, we needed a nice, quiet room for the night. The first few hotels/motels we drove past were not up to our standards, but we had seen the Holiday Inn Express during an internet search and finally found the property. Maria at the front desk was exceedingly charming and helpful, providing us a 2 x Queen room that was clean, quiet and comfortable at a AAA discounted price. We enjoy a quick dip in the spa, a nice dinner at a nearby brewery pub and a good night sleep. During our next drive through Roseburg, we again needed a room and were greeting with the same quality service. August 16, 2013
Rated 5.0 out of 5.0 by Best bed ever!!! We were on a long road trip (2,000 miles in 6 days) - and this was the best bed we have almost ever stayed in at a hotel!!! We want one at home! We will stay here every time we have to drive through this area. The breakfast was excellent. Great surprise for a hotel off the freeway - convenient, clean, safe, comfortable - thanks so much! August 15, 2013
Rated 5.0 out of 5.0 by WONDERFUL E#XPERIENCE IN ROSEBURG This place was amazing. Clean, comfortable, well located. Breakfast was very nice and many choices. When we arrived I asked for a good italian place to eat. The lovely women recommended Dino's. Now that is great service for Holiday and the dining place. We will continue to use Holiday Inn Express. August 13, 2013
Rated 5.0 out of 5.0 by Great staff and nice facility The staff was very friendly and accommodating. Erica, who works at the front desk provided us with information she got from the Internet about the waterfalls we would encounter on our trip to Crater Lake. She even delivered it to our room. She went above and beyond! An excellent employee! We were also impressed with the facility. It had a nice pool and a very nice jacuzzi. We enjoyed our stay. August 9, 2013
Rated 5.0 out of 5.0 by Love this hotel! Rooms are clean, staff friendly and efficient and great location. We will come again! August 9, 2013
Rated 2.0 out of 5.0 by Average room lousy internet This hotel advertises high speed internet. It not only isn't high speed it is almost non existent. I am here on business and need reliable internet. Forget it. In regards to other features the room is about average for this grade of motel. The room exits outside rather indoor hallways. The breakfast is a bit above the standard fare. August 7, 2013
Rated 5.0 out of 5.0 by Good place to stay when rafting the Umpque River Good place to stay when rafting the North Umpque River. Highly recommended, had a small balcony with a view of the South Umpque River. There is a Dutch Bros Coffee place next door. August 7, 2013
Rated 5.0 out of 5.0 by Convenient location, great value, lovely rooms and views We've stayed here several times on our travels up and down I-5. It's just off the freeway (but still very quiet), the rooms face the river, have nice balconies, there's a small pool, a large jacuzzi, ample parking, a gas station nearby, plus the staff recommended a few restaurants, including McMinnimins, a nice casual place with tasty food just a short drive away. Rooms are comfy and clean. Breakfast isn't fancy but there are plenty of options and an attentive staff. We really like this place and definitely recommend it. August 4, 2013
Rated 5.0 out of 5.0 by Great View, Great Stay Our favorite place to stay when traveling to and from the Northwest. Great view from any room and always great service. On this last stay we called the same day and were able to book a room that met our every need. We ordered dinner out and planned to eat on the small, but adequate balcony each room has. It was a little warm so we made good use of the table in the room (while my wife watched baseball on the TV). The breakfast area was a bit crowed being summer, but we had no trouble finding a table. The pancake maker was not working, but the attendant was working on it. We were quite happy that we chose to break up our trip and stay at the Holiday Inn Express in Roseburg. August 4, 2013
Rated 4.0 out of 5.0 by Great staff, good value We enjoyed our stay in Roseburg. The staff was great, the room was fine, and the price was reasonable. August 2, 2013
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